Kumara Serenoa by Lopesan Hotels

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Dates

March 2025

April 2025

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available
All-inclusive
Housekeeping
Bar
Gym
Pool

Explore the area

Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100

Maspalomas Dunes
‪2 min drive‬
Yumbo Shopping Center
‪4 min drive‬
Maspalomas Lighthouse
‪9 min drive‬
Las Palmas (LPA-Gran Canaria)
‪29 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

28 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Junior Suite

27 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Junior Suite

27 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Suite, Terrace, Pool View

27 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Family Suite

36 sq m
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed

Adults Only Junior Suite (+18 years)

27 sq m
Golf view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Adults Only Suite (+18 years)

28 sq m
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

26 Mar - 27 Mar

About this property

Eco-certified hotel with 3 outdoor pools and free breakfast

Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Kumara Serenoa by Lopesan Hotels. During your stay, you'll be within walking distance of Yumbo Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
Take a swim in the 3 outdoor pools
Services include a lifeguard on site, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym and a playground
Just a 2-minute drive from Maspalomas Dunes and a few minutes from Yumbo Shopping Center

Some rates at Kumara Serenoa by Lopesan Hotels are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Kumara Serenoa by Lopesan Hotels, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Kumara Serenoa by Lopesan Hotels. Self parking is free. A complete renovation of Kumara Serenoa by Lopesan Hotels was completed in June 2020.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.

Palmera Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free off-site parking within 164 ft
Street parking available

Food and drink

Free buffet breakfast available daily 8:00 AM–10:30 AM
1 restaurant
1 poolside bar and 1 bar
Room service available

Restaurants on site

Palmera Buffet

Things to do

3 outdoor pools
Children's pool
Concerts/live shows
Fitness centre
Lifeguards on-site
Playground

Family friendly

3 outdoor pools
Children's pool
Laundry facilities
Playground
Separate living room
Snack bar/deli

Conveniences

Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Outdoors

Garden
Lifeguards on site
Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

This property does not have any lifts

Renovated entire property – June 2020
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Pillow menu

Bathroom

Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

42-inch TV
Satellite channels

Food and drink

Espresso maker
Minibar

Desk
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana

Duna Beach Hotel

Duna Beach Hotel Maspalomas

Duna Beach Maspalomas

Duna Beach Apartments Hotel Maspalomas

Duna Beach Apartments Maspalomas, Gran Canaria

Duna Beach Bungalows

Bungalows Dunabeach Hotel Maspalomas

Bungalows Dunabeach Hotel

Bungalows Dunabeach Maspalomas

Bungalows Dunabeach

Bungalows Dunabeach Property

Bungalows Dunabeach San Bartolome de Tirajana

Dunabeach

Kumara Serenoa by Lopesan Hotels Hotel

Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana

Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Kumara Serenoa by Lopesan Hotels Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Adrianna

Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.

Stayed 5 nights in Dec 2024

10/10 Excellent

John

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2024

10/10 Excellent

Davina

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delivered on their images!

This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.

Stayed 8 nights in Oct 2024

8/10 Good

JAY

Travelled with group

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Decent place with nice pool area

The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.

Stayed 4 nights in Jul 2024

8/10 Good

ian

28 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel , location away from resort centres so need car or taxi , no amenities close by

Stayed 2 nights in Apr 2024

10/10 Excellent

Darren

20 Apr 2024

Stayed 7 nights in Apr 2024

10/10 Excellent

Claire

Travelled with group

22 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.

Stayed 3 nights in Mar 2024

10/10 Excellent

Simran

28 Jan 2024

Stayed 3 nights in Jan 2024

10/10 Excellent

Maciej

11 Nov 2023

Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Travelled with group

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed here a few times, it’s great for a relaxing break with a nice pool

Stayed 5 nights in Nov 2023

8/10 Good

Andree-Rachel

3 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2023

8/10 Good

Ross Oliver

Travelled with partner

20 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .

Stayed 3 nights in Jun 2023

10/10 Excellent

Deborah

9 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you

Stayed 3 nights in Jun 2023

10/10 Excellent

Katarzyna

6 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2023

10/10 Excellent

Katarzyna

4 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place outside noisy center!

Amazing place with amazing service!

Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Travelled with family, Travelled with group

7 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff. Amazing pool and overall beautiful property.

Stayed 5 nights in Mar 2023

8/10 Good

Antonia

Travelled with partner

19 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing

Stayed 2 nights in Feb 2023

8/10 Good

Craig

Travelled with family

3 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2022

10/10 Excellent

Stephen John

Travelled with family

27 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

David, london

12 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

20 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2022

10/10 Excellent

Lisa

Travelled with group

13 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2022

6/10 Okay

Michael Joseph

15 Sept 2022

Liked: Property conditions & facilities

Disliked: Cleanliness

Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range

Stayed 11 nights in Sep 2022