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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
Couples treatment room(s), sauna, hot tub, steam room
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Indigenous Eyes Ecological Park
    ‪9 min drive‬
  • Los Establos Cap Cana
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club)

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King

Junior Suite Swim Up King

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King

Club Ocean View Junior Suite King

9.2 out of 10
Wonderful
(17 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Resort View Junior Suite King

10.0 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club One Bedroom Master Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View One Bedroom Grand Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Ocean View Junior Suite Double

8.0 out of 10
Very good
(6 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up King

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Ocean View Junior Suite King

9.6 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite King

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays on Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. During your stay, you'll be within walking distance of Juanillo Beach. You'll find features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi in some public areas
  • Free valet parking
  • Enjoy international cuisine at The Pier, one of the property's 6 restaurants and 6 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Indulge with hot stone massages, Ayurvedic treatments, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 1-minute drive from Juanillo Beach and 13 minutes from Punta Cana Beach
Some rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a 24-hour fitness center, and a spa tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Brandos - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Journeys - This theme restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Shutters Beachside - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Waves - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Electric car charging station on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 6 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Pier
  • Brandos
  • Journeys
  • Shutters Beachside
  • Waves

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free water park access
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (15000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 846 out of 1004 reviews" "
Rating 8 - Good. 98 out of 1004 reviews" "
Rating 6 - Okay. 39 out of 1004 reviews" "
Rating 4 - Poor. 10 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely enjoyed my stay at the Hyatt Zilara. Great food, drinks, and they have a very attentive staff that takes great care of you. Zalara has modern rooms without any a/c or mold issues that you might find at other all inclusive properties. I will definitely be coming back in the near future.
Stayed 7 nights in Sep 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and exceeded all of my expectations!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Anais De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only, nice restaurants, amazing food quality, service is excellent, really a five start hotel. Need maintenance and I don’t understand why they don’t fix the problems because they are really minor issues. Example: Zilara Room 5115, the shower needs to be changed, is a minor repair but still makes the hotel looks old.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Choice for a Vacation
Amazing experience and very friendly service. The blind butcher and one eyed cat of one of a kind experiences.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 7 nights in Sep 2024

10/10 Excellent

SEAN, Bovey Tracey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best inclusive hotel I have ever had the pleasure of staying in. Superb choice of food and outstanding service and facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great food and drinks. Would go back. Was like a cruise on land with food shows and activities!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious, service was great Very quiet resort
Stayed 3 nights in Oct 2024

10/10 Excellent

maria f

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stayed everything and everyone was amazing. Love shutters and the staff.
Stayed 4 nights in Oct 2024

4/10 Poor

juan

Travelled with partner
Liked: Staff & service, property conditions & facilities
I didn’t receive a good treat
Stayed 1 night in Oct 2024

10/10 Excellent

PRAKASHBHAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Zilara Cap Cana is an amazing resort! Everyone area from the main lobby to the hallways and even the gym was spotless! Also, the buffet restaurants were top notch, all food items were fresh, the presentation of all items was very appealing & all staff were very friendly & courteous. The pools, beach area & hot tubs were kept clean and there were always plenty of fresh/clean towels on the beach chairs.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kirsy

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Liked: Staff & service, amenities, property conditions & facilities
Maintenance and cleanliness were not at level of a Hyatt.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an Amazing place!
Stayed 4 nights in Sep 2024

8/10 Good

Roberto Lorenzo, Kindred

Liked: Cleanliness, property conditions & facilities
The Hotel looks amazing and overall the service was very good. Had an issue with service 1 night but the staff later meet with me to explain why the staff member was rude to us. Also went to The blind Butcher Experience which adds $150 per person to share a steak, which was average. For the price of the stay I was expecting to have the premium liquor I drink and not have to pay extra like in the sports bar. Also since we stayed in an adult Hotel I was expecting to have access to the pool beyond 6pm with access to the pool bar. Last but not least my girlfriend got food poisoned, So be careful with food.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica, Caguas Puerto Rico

Stayed 3 nights in Aug 2024

6/10 Okay

Leyry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, but some of the staff were sometimes kind of unorganized and lost. Also, some restaurants were closed when they were scheduled to be open. Everything else was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nathalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time to Punta Cana by far the best experience, the staff was SO incredibly nice! They go above and beyond to make sure you’re having a great time. I was so pleasantly surprised with the food. It was delicious. I have traveled around the world and I can honestly say that I would go back without hesitation.
Stayed 4 nights in Sep 2024

8/10 Good

Alfred

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and for the most part the staff was friendly. The food was just so/so, not anywhere close to being 5 star.like I read in some of the other reviews. The staff was always trying to upsell you on something. There wasn't a lot of beach to walk as they have it segregated off by some of the close by resorts. Also, there is a private beach club property right next door that does events. It was so loud one evening until about 2 AM, the vibrations came right into the room. Finally, the water park was closed all but one day we were there and could not get straight answers from the staff. I just felt like they would tell you what you wanted to hear. I enjoyed my vacation but would definitely not go back at these prices.
Stayed 7 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best experience on a hotel. They always want to make sure that you are having a good time. From Felix, the food manager, to patrick at the gym( which is an awesome gym) and Manuel with the entertainment. Coming back for sure
Stayed 4 nights in Sep 2024