Ocean El Faro Resort - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Lobby sitting area
Privilege Master Suite Swim Up
Exterior
Privilege Master Suite Swim Up

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • All-inclusive
    All-inclusive

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    13 min drive
  • Macao Beach
    18 min drive
  • Cana Bay Golf Club
    20 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    43 min drive

Room options

Junior Suite Garden View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Vista Piscina

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up

  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Master Suite Swim Up

  • 111 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Royal Master Suite

  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Roof Top

  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite vista Jardín

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Pool View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Vista Piscina Roof Top

  • 137 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Ocean El Faro Resort - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Catch some rays on Ocean El Faro Resort - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with private spa tubs and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided daily.

A private beach and a complimentary water park with a lazy river are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Ocean El Faro Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at El Mercado, one of the property's 10 restaurants and 13 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, hydrotherapy, or massages at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and volleyball
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 5.1 mi (8.1 km) from Macao Beach and 10.4 mi (16.7 km) from Cana Bay Golf Club
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Moon - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Sakura - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 13 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • El Mercado
  • Blue Moon
  • Sakura
  • Route 66
  • Dolce Vita

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (6028 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels

Food and drink

  • Espresso maker
  • Free minibar
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private hot tub
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 981 out of 2071 reviews" "
Rating 8 - Good. 500 out of 2071 reviews" "
Rating 6 - Okay. 261 out of 2071 reviews" "
Rating 4 - Poor. 172 out of 2071 reviews" "
Rating 2 - Terrible. 157 out of 2071 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Seena

Travelled with family and small children
Disliked: Cleanliness
The room we received was dirty. Noticed mold all around the sink and water on the bathroom floors. Pain chips all over the room including bed. Feels like they treat you differently if you don’t take the privilege service. Most annoying part their representatives are stopping you everywhere to sign up for the premium service. At the end it felt like they were harassing us. The buffet place is full of flies you can’t eat without the flies getting on your food.
Stayed 3 nights in Aug 2024

6/10 Okay

Emily

Stayed 7 nights in Jul 2024

10/10 Excellent

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

JUANA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service ever!
Stayed 7 nights in Aug 2024

2/10 Terrible

Ali

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not clean, there is really really bad smell. Towels were not changed daily, they were putting your used towels back. No food options by the pool and ocean. Room Service is completely disaster. Hamburgers were not cooked.
Stayed 6 nights in Aug 2024

6/10 Okay

Julia

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Definitely not a 5 star experience. Food was tasteless, pizzas and pancakes ridiculously undercooked. Rarely had someone come serve us water or had to ask and they would come back much later. The main buffet restaurant always had an unpleasant smell which was not helpful when the food is tasteless. Even service at La Carte restaurant was bare minimum, staff (especially servers) once again showed no interest in making your time enjoyable. They just did their job and did not look happy which made us feel unwelcome. Not sure what’s going on but this seemed to be the attitude of most, not very pleasant. I’ve gone to many all inclusives in DR and this has not been the norm. The only thing that made our stay bearable was the entertainment and activities for kids and adults. Management really needs to work on service etiquette with staff and actually getting things for guests when requested as well as learning to interact nicely with guests.
Stayed 5 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My lock pad stopped working. I had to walk back and forth to the lobby which was a long walk. Then I was told to wait outside my room to wait for someone that was on their way. I waited for 30 minutes, I had to call my daughter that was staying at the same resort and she had to go to the lobby. The person who my daughter spoke to insinuated she was lying of my wait time outside my room. Finally someone else came and he gave me a key card simple as that.
Stayed 1 night in Aug 2024

10/10 Excellent

Ehsan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish you had a shuttle option. Did not like using taxi.
Stayed 5 nights in Aug 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the lobby area and the bar have a great atmosphere during the day but also at night. The live music some evenings in that area are a wonderful idea to make the experience special. The quiality and variety of food is also very good. The ¨a la carte¨ restaurants rating according to my experience are Bluemoon the very best, The Steakhouse and Margarita very good, Dolce Vita is good but not great. El mercado buffet was very good. The cleaning ladies in the rooms and the front desk and guest service people were great, helpful, and nice. The staff in general is amazing. The shows in the theater were good, the highlight is the magic show by a cuban magician. A wonderful thing is Mike coffee shop, great expressos and capuccinos. The pool, lazy river and kids water park. everything was part a very nice vacation. We loved the silence disco one night after the show.
Stayed 7 nights in Aug 2024

8/10 Good

Anzhela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good resort for families with children, however, the food did not meet expectations. The food at the buffet was mediocre, and out of the restaurants we ate at, only the SteakHouse was good. Would not stay at the resort for more than a week, as the days become repetitive. Excursion helped with adding variation to the stay.
Stayed 7 nights in Aug 2024

8/10 Good

Rhonda, Bronx

I didn't like the surprise extra fee upon our arrival. I like most of the staff.
Stayed 6 nights in Aug 2024

10/10 Excellent

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Betsali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern! Staff were friendly and service was good just a little slow but that is to be expected given the island life! There is a lot of walking required to get to your room but they do have a trolley/train to provide a ride, it’s just not scheduled so you have to just hope you’re on time for the next ride. Now for the food…they have six restaurants and three of them require reservations. Reservations can’t be made for same day so plan on eating at the buffet when you arrive. Overall, most of the food was ok, not fresh or hot. Mexican night at the buffet was good and Sakura hibachi was excellent, other than that the food could use improvement.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has different options where you can spend the day with your family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice food great staff amazing and hotel really big walkable rooma nice first hotel that i been that ac works great ask for carlos really helpfull With dinner reservations would be back
Stayed 3 nights in Aug 2024

6/10 Okay

víctor

Travelled with partner
Disliked: Staff & service
The property needs a little upgrade the swim out we stayed in had a terrible humidity smell also the staff at the property were not very anxious to attend to your needs since they don’t need your tips like other properties. There was an incident were the kid that cleans the swim out pool in the morning asked me if i can give him money for no apparent reason i always tip but never had i had someone just asked for it especially since he wasn’t part of the bar personnel
Stayed 5 nights in Aug 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very nice. The food isn’t the greatest but it’s decent compared to other resorts I’ve been to. Staff is all very friendly and helpful. There’s always something to do at the resort between the many pools, lazy river, ocean, many restaurants, and entertainment centers I had a wonderful time
Stayed 3 nights in Aug 2024

8/10 Good

CAROLINA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the resort Ocean El Faro, the staff were very amicable and always willing to help and accommodate us.
Stayed 7 nights in Aug 2024

4/10 Poor

Yadira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms were dirty, pools were filthy. Food was not so good.
Stayed 4 nights in Aug 2024

4/10 Poor

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not friendly, room was dirty and falling apart, when we requested a manager to speak too, was told no manager not working. no beach towels, pool water was filthy, scum on service. check in took an hour, staff not trained properly
Stayed 9 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good
Stayed 3 nights in Jul 2024

8/10 Good

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that I had to have my keys redone six or seven times
Stayed 3 nights in Aug 2024

8/10 Good

Sudan

Liked: Cleanliness, staff & service, property conditions & facilities
Different activities available in the resort
Stayed 5 nights in Aug 2024