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Ocean El Faro Resort - All Inclusive

5.0 star property

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Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
10 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Privilege Junior Suite Vista Piscina Roof Top
Privilege Royal Master Suite | Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪13 min drive‬
  • Macao Beach
    ‪18 min drive‬
  • Cana Bay Golf Club
    ‪20 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina | Living room

Junior Suite Vista Piscina

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up

Junior Suite Swim Up

  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite Swim Up - Adults Only

Privilege Master Suite Swim Up - Adults Only

Privilege Master Suite Swim Up - Adults Only

  • 111 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom

Privilege Royal Master Suite

  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Roof Top

Premium bedding, free minibar, in-room safe, desk

Junior Suite Roof Top

  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite vista Jardín

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite vista Jardín

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Pool View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Pool View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

  • 137 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Ocean El Faro Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays on Ocean El Faro Resort - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with private hot tubs and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided daily.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Ocean El Faro Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at El Mercado, one of the property's 10 restaurants and 13 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Indulge with body treatments, hydrotherapy, or manicures and pedicures at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and volleyball
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 5.2 mi (8.4 km) from Macao Beach and 11.2 mi (18 km) from Arena Gorda Beach
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Moon - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Sakura - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Front desk staff will greet guests on arrival at the property.
Guests should have 18 years old or older to access nightclub

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1188 out of 2481 reviews
Rating 8 - Good. 593 out of 2481 reviews
Rating 6 - Okay. 315 out of 2481 reviews
Rating 4 - Poor. 198 out of 2481 reviews
Rating 2 - Terrible. 187 out of 2481 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The housekeeping service did not replenish towels during my stay. They would take hand and face towel but did not replenish daily. Also, cleaning should be complete earlier in the day.
Stayed 7 nights in Dec 2024

8/10 Good

Michael Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had so much fun at this resort! The staff, especially Marielys, Miguel and Stephany were amazing. They were extremely entertaining and engaging. The bartender, Ricardo (aka tío Ricky as we call him) was so funny and fun to be around. We were so sad to leave and would definitely return.
Stayed 6 nights in Dec 2024

8/10 Good

Tasha Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice narrow property! Had all the amenities we wanted. First family trip and kids had a lot of fun on lazy River (bring your own tubes and bring a mini electric air pump). My 6 and 12 yr old went to daisy club and really enjoyed it. 6 yr old asked to go the next morning. Entertainment staff were good about keeping everyone engaged. The pool chair game is real! We had 6 people and saved 4 chairs knowing we all wouldn’t be sitting in them all day and another day we just put our stuff on one chair as we knew we all would be in the pool all day. It’s infuriating when guests save all these chairs and don’t use them. Be prepared to set your alarm for 7:45 to put your towels out. Unlike other posts I read I felt the beach wasn’t as rocky as others posted. We couldn’t swim but we jumped the waves almost everyday -our family loved it. I would compare to the beach of puerto Vallarta-not the pristine color nor nice sand of cancun. It was part of my families first time out of the country -this was perfect 1st experience for them. Easy airport, transportation sticking to the directions in the email. The resort was on the smaller side-we didn’t have issues getting into all the restaurants in the 5 nights we were there via the app. Went in at 7:55am to see Availability. Twice we weren’t able to get in until 8 and 830 but that was ok we just ate a late afternoon burger/fries and actually it made getting to the evening shows easier for the littles. We felt very safe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Clifford

Stayed 4 nights in Sep 2024

8/10 Good

pavlo, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

nelson Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area needs more attention, too many rocks in the beach area, needs improvement.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katharine Mary louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, restaurants were amazing, the buffet wasn't great, good selection but food wasn't hot!! Staff were amazing!!!
Stayed 4 nights in Dec 2024

6/10 Okay

Stephanie

Travelled with group
Disliked: Staff & service, amenities
The property was generally adequate for our stay, though it didn’t meet the expectations of a 5-star experience. One issue we encountered was our suite bathroom—it lacked a fan or any form of ventilation, which caused the room to feel damp and led to an unpleasant smell. Additionally, the beach itself has a rocky entry, which can make it difficult and painful to find your footing when hit by waves. In terms of staff and service, it was a mixed experience. We encountered some team members who were incredibly friendly and helpful, but others were not, which affected the consistency of our stay. If you’re planning to enjoy the lazy river, be aware that the resort has a limited number of tubes available. Considering bringing your own or you will likely need to purchase one at the gift shop for $15 USD, as the few available tubes are often in high demand and can be monopolized by guests for extended periods. We didn’t have high expectations for the food, but unfortunately, it didn’t meet our basic standards. The quality left much to be desired, and we were disappointed by the lack of flavor. We wish there were more snack takeaway options, particularly for enjoying snacks on the beach. While there were some positives during our visit, there were several aspects of the property and service that could be improved for a more consistent, enjoyable experience and why we are rating this average.
Stayed 5 nights in Dec 2024

10/10 Excellent

Natalia R

Liked: Cleanliness, staff & service
We had a great time during our November stay at Ocean El Faro! The property is well maintained, there are several pools at the hotel offering guests to an option to choose between entertainment and quiet pool time. Service was great, everyone made sure we had a pleasant time. A big thank you to Johanser for helping us with dinner reservations throughout our stay - he’s been very quick to respond and made our stay even more convenient. The rooms were very clean and spacious. They were a little musty, which is the only constructive feedback we have. Overall a great trip!
Stayed 5 nights in Nov 2024

8/10 Good

Trisha Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice! The rooms aren’t like the pictures. They look pretty tired, but other than that the resort is beautiful!!
Stayed 6 nights in Dec 2024

6/10 Okay

Antonina

Travelled with family
Disliked: Cleanliness, amenities
Resort was average. The property spelt like mold in the common areas and rooms. Food was very low Quality, no snacks or food in pool area resulting in having to take long walks to buffet or one burger stand. Bars don’t open until 10am. Towel service and pool didn’t open until 9am and would close at 6pm, very limited. Beach is very rocky, you could barely take a swim without hitting rocks.
Stayed 4 nights in Dec 2024

4/10 Poor

Dean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check-in slow, and we were not greeted with a welcome drink. The rooms are dated and had a strong mold smell. There was no cable working in both of my rooms throughout our 9-day stay, despite calling guest services at least 4 times. There isn’t an ice machine, so you have to call room service to get a bucket of ice. Maid service: If you want coffee and toiletries restocked, you have to ask. Do not put anything in the wardrobes, or they will end up smelling like mold! On the weekends the buffet is extra busy and food is scarce. There is no AC in the regular buffet seating area. Bars and restrooms are scarce. The arcade and pool tables are pay-to-use. Food in the restaurant wasn’t the greatest. Would only recommend the Japanese and Steakhouse. Don’t use the spa services! They quoted me $75 for a facial and 30 min massage; at checkout they charged us $350. We were unable to address the overcharge at check out because the bellboy never showed up to pick up our luggage and WE had to literally run our bags from our rooms to catch the shuttle driver to the airport. I was a huge fan of this resort chain, but I now realize there is a huge difference between being a regular guest and paying an extra $1,500 for privileged services. Will not be staying at an H10 resort ever again
Stayed 8 nights in Dec 2024

10/10 Excellent

Ching chi Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and dining are great, but there is some improvement needs to be concerned as follow, 1. Need more watering or shower at the beach, so u can clear up all the sand before going back to the property 2. The coffee shop is excellent both in quality and variety but this is the one and only one in this beautiful resort, should consider to set up more for all of us.
Stayed 5 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Dec 2024

4/10 Poor

Natisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this resort to anyone, the property is very under-staff and the little staff that they do have need to take lessons in customer service. During the day you can only get burgers and fries to eat. The property has one buffet that is always over crowded and the tables are always dirty with filthy silverwares. When ordering drinks, be prepared to wait over 25mins for one drink at the pool and the sports bar. The rooms were also not sanitary, the bathroom was filled with roaches.
Stayed 8 nights in Dec 2024

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024

4/10 Poor

ROBERT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Anna

Stayed 5 nights in Nov 2024

10/10 Excellent

Jerry L Quiles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

leslie

Stayed 6 nights in Nov 2024

2/10 Terrible

Anjuli

Disliked: Amenities, property conditions & facilities
The keys didn’t work. The app is set to the wrong reservations. As a result, can’t use the app. There were no towels at the beach yesterday. No one is helping. Can’t really use the butler. Can’t make reservations as app is set for wrong room. We have 2 privilege rooms and are here for 2 weeks so this will be a nightmare. DO BETTER! And pls fix all the issues.
Stayed 5 nights in Oct 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Group of 11 just came home from here, we all loved it would go back in a heartbeat. Super friendly staff and the food was also amazing. The staff work so hard, always smiling and always willing to help you. Can’t wait to come back to Ocean El faro. Thanks to all the staff for an amazing stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marcin

Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024