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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
Exterior
View from room
46-inch LED TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Gym
  • Parking included

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (1700)
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About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 6 outdoor pools.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants and 15 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body scrubs, or facials at MIILE
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the restaurant and the clean accommodations
  • 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club
  • Airport and local-area shuttle service available for a fee
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
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Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
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Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1368 out of 1903 reviews
Rating 8 - Good. 291 out of 1903 reviews
Rating 6 - Okay. 132 out of 1903 reviews
Rating 4 - Poor. 46 out of 1903 reviews
Rating 2 - Terrible. 66 out of 1903 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Julie

Stayed 7 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was the best!
Stayed 7 nights in Dec 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, very much recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Arlene

Stayed 3 nights in Nov 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
It is such a beautiful resort. The staff and service is incredible!! The food is very good! I definitely recommend it!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Hermen, reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful but the food was average and alot of there jacuzzis did not work on the property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yuji

Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 10 nights in Dec 2024

10/10 Excellent

draike

Stayed 7 nights in Dec 2024

10/10 Excellent

Albert

Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Only critique I have is cleanliness of rooms could be stepped up a bit.
Stayed 5 nights in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived to the resort, we were treated like royalty! I definitely recommend choosing the Excellence Club! Will be returning soon!
Stayed 4 nights in Dec 2024

8/10 Good

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you would expect. Nothing mind blowing
Stayed 5 nights in Dec 2024

8/10 Good

Cassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Loved the staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher, Lake Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great food
Stayed 4 nights in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Numerous restaurants so very easy to find any type of food. Beautiful resort, will definitely return!
Stayed 6 nights in Dec 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing trip . The property is very accommodating . The highlight is deff the beach . It feels like you’re in a movie . I mean the beach is perfect . Everything is good the only thing I would say they can improve on is making non alcoholic drinks .
Stayed 5 nights in Dec 2024

10/10 Excellent

Ahlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing. Would go again
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela

Stayed 7 nights in Oct 2024

10/10 Excellent

Adan Canales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was amazing giving you a variety of restaurants to try different foods. The best bar is the bar is the main lobby bar where the make the best cocktails. The staff Yonatan,Hikaury, Jensi and Emmanuel ensured my birthday was week was going to be excellent. Aside from all the good things the beach needs some love it was not the cleanest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a fabulous resort in DR this is it!!! The cleanliness is off the charts! They do a fantastic job on the grounds keeping it clean and welcoming. You’ll come in to a cold towel and champagne when you arrive. The excursions are fantastic and well worth going. I couldn’t be happier that I went. The only think I’d change is the soliciting on the beach. But the staff does a fantastic job on activities. They have yoga, bingo, dancing lessons and you just don’t want to miss them. The swim up pool to the bar is heated so it was quite pleasant to go swimming in December. The room was impeccable. I recommend a swim up pool as opposed to the rooftop terrace we honestly didn’t use it but 2-3 times. It was nice to take a nap up there. I loved the jacuzzi in the room. And I really suggest the drink Dirty Banana. Sooo yummy! The foods the best. Do yourself a favor and upgrade to the Excellence Club. Magna and the amenities are well worth it. Every employee there is so kind and nice and don’t forget $5’s and $1’s for tips! We thoroughly enjoyed our stay and intend to try out other of Excellence Resorts!
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were blown away by the staff, facilities, and service from the moment we arrived. I would highly recommend Excellence El Carmen to anyone considering a stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Trevan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I traveled here for our honeymoon this December. Weather was amazing, sunny low 80s during the day, clear mid to upper 70s at night, little to no rain. I could not recommend Excellence El Carmen any more. The best staff, the best service, best food, rooms, views, beach, shows, everything you could ask for in an all-inclusive resort, they have it. Everyone we encountered was very happy and helpful. We thoroughly enjoyed our stay and will hopefully return one day.
Stayed 6 nights in Dec 2024

2/10 Terrible

Wil Walker

Travelled with group
Disliked: Cleanliness, staff & service
Disappointing Birthday Experience at Excellence El
I visited Excellence El Carmen in the Dominican Republic for my birthday, hoping for a luxurious getaway, but it turned out to be a huge disappointment. Positives: The property is beautiful, with well-manicured grounds and clean facilities. Unfortunately, that’s the only good thing I can say about it. Negatives: 1. Service: The service was inconsistent and lackluster. Room service never arrived despite multiple requests, leaving us frustrated and hungry. 2. Food: The food was terrible. Dishes at The Kitchen Table looked old and unappetizing, almost as if they were artificially made. I became sick after dining at the Spice restaurant, even though I avoided drinking the water entirely. Upgrading to the “Excellence Club” made no difference in food quality. 3. Drinks: The liquor was low-grade and disappointing, far below the standards of a luxury resort. Again, the Excellence Club upgrade added no value here. 4. Cleanliness: There was a roach in my room. For a resort claiming to be high-end, this is unacceptable and speaks to poor attention to detail. 5. Dress Codes: The resort enforces outdated dress codes that feel completely unnecessary and out of touch for a modern vacation experience. 6. Entertainment: The Michael Jackson performance lacked energy and was far from entertaining. 7. Fake Reviews: Be wary of glowing reviews online—they seem fake, likely created by bots. My experience suggests this is a 2-star h
Stayed 3 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellenct guest to employee ratio.
Stayed 4 nights in Dec 2024