22 Apr 2024 by María Kuznetsova - front office manager
Liebe Ramona,Vielen Dank, dass Sie unser Hotel für Ihren Urlaub in Mallorca gewählt haben. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat. Wir danken Ihnen für Ihre positiven Kommentare und die Zeit, die Sie sich genommen haben, um Ihre Meinung mit uns zu teilen.Wir bedauern aufrichtig die Unannehmlichkeiten mit dem Lärm in Ihrem Zimmer. Sollten Sie bei einer zukünftigen Aufenthaltssituation erneut ähnliche Umstände erleben, zögern Sie bitte nicht, sich an die Rezeption zu wenden. Wir würden uns freuen, Ihnen ein ruhigeres Zimmer zur Verfügung zu stellen, um sicherzustellen, dass Ihr Aufenthalt so angenehm wie möglich ist, denn der Komfort unserer Gäste ist uns ein besonderes Anliegen.Wir hoffen, Sie in der Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,
The property is closed between 30 October and 22 March.
Grupotel Rocador offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A health club, a sauna, and spa services are also featured at Grupotel Rocador. This 3.5-star Santanyi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grupotel Rocador offers 211 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Santanyi hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
The Restaurant – This buffet restaurant overlooks the ocean.
Barbacoa – This diner overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bellota – This fine-dining restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
THEA'S – This poolside bar serves lunch and light fare. Open daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.