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Hotel Keen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Keen

Exterior detail
Reception
Reception
Premium bedding, desk, iron/ironing board, free WiFi
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
425 High Street, Palo Alto, CA, 94301-1621
  • Stanford Theatre
    3 min walk
  • Stanford Shopping Center
    7 min walk
  • Stanford Stadium
    4 min drive
  • Palo Alto, CA (PAO-Santa Clara County)
    9 min drive

Room options

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Cardinal Hotel
Free WiFi
Breakfast available
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24/7 front desk
4.5 out of 5, Wonderful, (218)
The price is €323
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Cardinal Hotel

About this property

Hotel Keen

Art Deco Palo Alto hotel in Downtown North with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, express check-out, a communal living room, and a porter/bellhop are onsite. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Keen. During your stay, you're just a quick walk from Stanford Theatre. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a multilingual staff, an elevator, and a communal living room
  • Just a 4-minute drive from Stanford University and a few minutes from Stanford University Medical Center
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Hotel Keen also features multilingual staff, coffee/tea in a common area, and express check-in. A complete renovation of Hotel Keen was completed in April 2022.

This Art Deco Palo Alto hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking within 49 ft (USD 15.00 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Wine-tasting room

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 233 out of 628 reviews" "
Rating 8 - Good. 229 out of 628 reviews" "
Rating 6 - Okay. 91 out of 628 reviews" "
Rating 4 - Poor. 48 out of 628 reviews" "
Rating 2 - Terrible. 27 out of 628 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Derrick, Honolulu

Liked: Cleanliness, staff & service
Okay for our golf purposes
Stayed 1 night in Jun 2024

4/10 Poor

Sae Rom

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, room comfort
Great accomodation and location
This was a great little hotel for my wife and I. It is for sure a “boutique” style hotel. The rooms are small and there is a small inconvenience that you have to walk through the bathroom to exit the room, but for just the two of to spend a quick weekend in Palo Alto together it was GREAT! The hotel is VERY close to University Ave where all the restaurants and bars are. And it is a quick Uber/Lyft ride to shopping and other dining.
Stayed 1 night in Jul 2024

10/10 Excellent

Lonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Stayed 2 nights in Jul 2024

8/10 Good

Gwendolyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jo Dee, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!
Stayed 3 nights in Jun 2024

8/10 Good

Xiaoqing

Stayed 2 nights in Jun 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before and the check in staff remembered me as was very very nice. My only issue is not fridge in the room.
Stayed 1 night in May 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2024

10/10 Excellent

Margaret

Stayed 1 night in Mar 2024

10/10 Excellent

cynthia

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with group
Professional & courteous staff, great accommodations & location
Stayed 1 night in Feb 2024

10/10 Excellent

Fabiola

Stayed 1 night in Feb 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff
Stayed 2 nights in Feb 2024

6/10 Okay

denise, seattle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.
Stayed 2 nights in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024