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Hilton Garden Inn Palo Alto

3.0 star property

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Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Exterior
Lobby
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pet-friendly
  • Pool

Explore the area

Map
4216 El Camino Real, Palo Alto, CA, 94306
  • San Antonio Shopping Center
    ‪2 min drive‬
  • San Andreas Fault Trail
    ‪3 min drive‬
  • Palo Alto VA Hospital
    ‪5 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Cabana, Palo Alto by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is €146
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Crowne Plaza Cabana, Palo Alto by IHG

About this property

Hilton Garden Inn Palo Alto

Hotel with a fitness center, near San Antonio Shopping Center
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Palo Alto. During your stay, you'll be within walking distance of San Antonio Shopping Center. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Kitchen at Palo Alto
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 2-minute drive from San Antonio Shopping Center and a few minutes from San Andreas Fault Trail
  • Cats and dogs welcome for a fee
Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Kitchen at Palo Alto - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.00-24.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (3000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – June 2024

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chau

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

8/10 Good

ROSEMARY

Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Boulos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 1 night in Nov 2024

10/10 Excellent

Osvaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could be bigger
Stayed 1 night in Oct 2024

8/10 Good

Miguel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting the Palo Alto area for the first time. Beyond visiting some local attractions, we were able to catch both a hockey game as well as a Stanford football game. Location was great; use of the easy access parking garage, as well as accessible public transportation helped make the most of our stay. For example, the rapid transit bus got me to the Stanford stadium in less than fifteen minutes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The rooms were very spacious, clean, comfortable. Staff was friendly and very helpful. Traveling with my elderly ADA mother and this hotel was perfect.
Stayed 2 nights in Sep 2024

8/10 Good

Leopoldo De La

Stayed 1 night in Sep 2024

6/10 Okay

Richa

Travelled with group
Liked: Cleanliness, property conditions & facilities
I would say that service can be better with customer service
Stayed 3 nights in Sep 2024

2/10 Terrible

Kim

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The sheets were not changed on our bed. Someone’s fingernails were in the bed. I told the front desk and they brought us ONE sheet for us to change, not even a new set when clearly the pillow cases and all were not changed. So gross. Also don’t love that they charge $20 a night for parking. Won’t be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great, no complaints.
Stayed 1 night in Sep 2024

10/10 Excellent

Ninette

Travelled with family
Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
“ Lisa was amazing at front desk. I arrived early after working a 12 hour nightshift . She was able to accommodate me by providing an early check in for me. The was great and quiet for me. I also included breakfast only suggestion“ more variety and keep it warm . Was cold
Stayed 2 nights in Sep 2024

8/10 Good

Reymone

Liked: Cleanliness, staff & service, property conditions & facilities
Was very peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the hospital
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We stayed with small children. The breakfast buffet was pretty good, but was a little bummed that if you wanted an omelette that was an extra $$$ cost. Otherwise there was fruit, yogurt, cereals, scrambled eggs, bacon, waffles, bagels, etc. They served breakfast potatoes also but both days we had them they were not good, dry and hard. The lobby and lounging area is beautiful and clean. Pool and gym were very clean also, and gym had great new equipment. Staff was very pleasant. Would stay again.
Stayed 2 nights in Aug 2024