Ramada Encore by Wyndham Newcastle-Gateshead

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Ramada Encore by Wyndham Newcastle-Gateshead, Newcastle-upon-Tyne, current page

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3.9 out of 5

Good!

See all 18 ebookers Reviews

"Everything was fine " More

By a verified traveller on Mon 20 Feb 2023

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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ramada Encore by Wyndham Newcastle-Gateshead. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy British cuisine while dining at The Hub
Buffet breakfast served daily for a fee
Self-parking available for a fee
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the value of their stay
Just a 5-minute walk from BALTIC Centre for Contemporary Art and 6 minutes on foot from Gateshead Millennium Bridge
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Ramada Encore by Wyndham Newcastle-Gateshead ratings based on 18 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Encore by Wyndham Newcastle-Gateshead

3 out of 5

Everything was fine

Posted by PAUL on 20 Feb 2023

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Comment from Hotel Management

25 Feb 2023 by Aqib

Hi Paul, thank you for your review. We are pleased you had an enjoyable stay with us overall. However we can see there are areas where we could improve. We would appreciate some feedback on where these are. Hope to see you back soon. Thanks again and take care

5 out of 5

Stayed for one night , was working in Gateshead the following morning hotel was nice and comfortable with everything you would need for an overnight! Breakfast was not worth the money, 1 small piece of bacon , 1 sausage, 1 hash brown , 1 tomato and a very small spoon of beans, the upside to the “socially distancing breakfast” were the group of waitresses they made the breakfast, polite and couldn’t do enough for you.

Posted by John, from Peterborough on 11 Jul 2020

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Comment from Hotel Management

14 Jul 2020 by Deb

Thanks for your review John. I appreciate your feedback, especially as it's highlighted that my team aren't emphasising that you can have as much as you like of any item, and you should be getting asked how many sausages etc you'd like. Many thanks, Deb

4 out of 5

There was not enough light in the table area.......

Posted by a verified traveller on 14 Mar 2020

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Comment from Hotel Management

11 May 2020 by Deb

Hi. In response to similar feedback, we're looking to improve the lighting in rooms when we have a room refurbishment. Thanks, Deb

5 out of 5

Very friendly and helpful staff on reception and at breakfast.

Posted by a verified traveller on 15 Oct 2019

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4 out of 5

hotel was excellent - spotlessly clean and provided all amenities required. However the voile curtain and the bed runner would have benefited from ironing - that is not a huge point but it does affect first impressions. Also the outside areas were badly in need of a power wash and the sitting out area was in a state of neglect with weeds growing throgh slabs. I felt this detracted from the overall quality and experience the hotel provided.

Posted by a verified traveller on 24 Jun 2019

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4 out of 5

Easy parking, friendly reception staff. One tissue left in my bathroom, even although it was pulled right up to the top, the staff must have realised it was empty!

Posted by a verified traveller on 21 Jun 2019

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4 out of 5

Posted by a verified traveller on 6 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Vera - Reservations

Thank you for taking your time to leave a feedback about your stay. We look forward to see you back. Many thanks

5 out of 5

Great hotel and really nice staff. Excellent location for the Safe.

Posted by a verified traveller on 21 Mar 2019

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Comment from Hotel Management

21 Mar 2019 by Vera - Reservations

Thank you for staying with us and leaving a positive feedback. We look forward to see you back again. Many thanks

4 out of 5

Perfect location with easy access to quayside and newcstle main shoppimg within 20 mins walk over milenium bridge. Room basic but clean. Bed extremely uncomfortable. Overnight parking £5.

Posted by a verified traveller on 31 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Alexandra

Thank you for your review

3 out of 5

£10.25 for a dry, lukewarm breakfast with limited choices is overpriced and poor vfm.

Posted by a verified traveller on 7 Dec 2018

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Comment from Hotel Management

14 Dec 2018 by Vera - Reservations

Dear Guest, Thank you very much for taking your time to leave a feedback, I am sorry that our breakfast did not meet your expectations! We hope to see you back in the near future and we can serve you better. Many thanks

About the Ramada Encore by Wyndham Newcastle-Gateshead

Location Hawks Road, Gateshead, England NE8 3AD

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Ramada Encore by Wyndham Newcastle-Gateshead. Parking is available for a fee.

1 building
200 guestrooms or units
6 levels
Conference rooms
Built in 2012
Deli
Charging station for electric cars
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Games room or arcade
Newspapers in lobby (free)
Television in lobby
ATM
Lift
Bar or lounge
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Newcastle Central Station (2.3 km / 1.4 mi)
Parking: Self parking available for a surcharge

Room Amenities

Ramada Encore by Wyndham Newcastle-Gateshead offers 200 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Gateshead hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

In-room dining (limited hours)
Television
Digital channels
Coffee maker
Hypo-allergenic bedding
Shower
Housekeeping (daily)
Hairdryer
Safe
Toiletries (free)
Desk
Heating
Ensuite bathroom
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:30 AM.

The Hub – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Casino nearby
Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at 3 AM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

Check-out by 11:00 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.

Pet Policy

Pets: GBP 10.00 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 50 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

One child stays free
Guest education on local ecosystems and culture
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Debit cards not accepted
Property does not follow sanitisation practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 10.95 for adults and from GBP 5.50 for children
Self-parking fee: GBP 8.00 per day
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Encore Newcastle-Gateshead
Ramada Encore Hotel Newcastle-Gateshead
Ramada Encore Newcastle-Gateshead
Ramada Newcastle-Gateshead
Ramada Encore Newcastle-Gateshead Hotel
Ramada Encore Newcastle Gateshead
Ramada Encore castle Gateshea
Ramada Encore by Wyndham Newcastle-Gateshead Hotel
Ramada Encore by Wyndham Newcastle-Gateshead Gateshead
Ramada Encore by Wyndham Newcastle-Gateshead Hotel Gateshead

You should know

One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.