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Moor Hall Hotel, BW Premier Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moor Hall Hotel, BW Premier Collection

Exterior
Indoor pool
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub
Restaurant
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
  • Sutton Park
    6 min drive
  • Belfry Golf Club
    8 min drive
  • Aston Wood Golf Club
    9 min drive
  • Birmingham (BHX)
    27 min drive

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Garden View

Superior Room, 1 Double Bed, Non Smoking, Garden View

Superior Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Moor Hall Hotel, BW Premier Collection

Eco-certified hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hair dryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Moor Hall Hotel, BW Premier Collection. During your stay, you'll be close to Sutton Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Ayurvedic treatments, body wraps, or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by car from Sutton Park and 8 minutes from Belfry Golf Club
Moor Hall Hotel, BW Premier Collection offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at the eco-certified Moor Hall Hotel, BW Premier Collection. Free self parking is available.

This Sutton Coldfield hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Dressing gowns
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Moor Hall Hotel, BW Premier Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 212 out of 534 reviews" "
Rating 8 - Good. 184 out of 534 reviews" "
Rating 6 - Okay. 84 out of 534 reviews" "
Rating 4 - Poor. 33 out of 534 reviews" "
Rating 2 - Terrible. 21 out of 534 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ernie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moore hall poor
Room was small and noisy extraction fan directly outside bedroom window Request to move and given room higher up No view as wooden barriers cover extraction system Room small but old fashioned, was clean. Hotel carpets landings and stairs were a disgrace tacky so you feet stuck a little in placed same with banisters, had to wash hands repeatedly….remainder of hotel was clean but old fashioned and at £160 per night zero value for money and i will never use this hotel again
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Travelled with family, Travelled with partner
Disliked: Cleanliness
Stayed for 2nights, room had cobwebs and was dusty , not what I expected.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Stayed 1 night in Aug 2024

8/10 Good

Carmel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff member when we arrived late. It was dark when we arrived after a long car journey and we found the signs to the hotel difficult especially at the very end. There wasn’t a lift up to our room which was disappointing to two septuagenarians! But the lovely night porter helped with that.
Stayed 1 night in Aug 2024

4/10 Poor

Pervaiz

Disliked: Cleanliness, property conditions & facilities
5 star price but hotel is no more than 2 star
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed adil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.
Stayed 1 night in Jul 2024

10/10 Excellent

Revis

Stayed 1 night in Jul 2024

8/10 Good

Zoe

Travelled with group
Liked: Cleanliness
This was the third time I have stayed here. The room is good and the service is good but I had to complain about the shower twice. The first time I was told the problem with lack of pressure and temperature was do to the many others using it at the same time. I tried it again in the evening and the following morning and still no improvement. I again reported it when booking out but the receptionist was simply not bothered.
Stayed 2 nights in Jun 2024

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisey late at night, cars revving, shouting
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay at a pleasant hotel
Stayed 1 night in Jun 2024

4/10 Poor

Lucie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Pam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Dennis

Travelled with partner
The room was large (accessible room) but there was an off smell in the bathroom. We were in the area where wedding functions were held and, as there were weddings both nights, we were disturbed by guests returning to rooms. Not sure what the smell was in the corridor last day but it could have been drugs.
Stayed 2 nights in Jun 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
Overall the accommodation and service was good, however you could hear others using the shower in other rooms, and being opposite a staircase the sound of creaky floorboards and noise of guests could be also be heard
Stayed 1 night in Jun 2024

8/10 Good

mrs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and tidy
Stayed 2 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Keeley

Stayed 1 night in Jun 2024

10/10 Excellent

Fern

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

PAUL

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nicola

Stayed 1 night in Apr 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024