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Copthorne Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Newcastle

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Executive Suite
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Quayside
    ‪13 min walk‬
  • Utilita Arena Newcastle
    ‪15 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • River view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • River view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Twin Room

  • River view
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Copthorne Hotel Newcastle

Riverwalk hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Newcastle-upon-Tyne Central Library. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 860 out of 1592 reviews
Rating 8 - Good. 479 out of 1592 reviews
Rating 6 - Okay. 173 out of 1592 reviews
Rating 4 - Poor. 51 out of 1592 reviews
Rating 2 - Terrible. 29 out of 1592 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Emma

Disliked: Staff & service, room comfort
Ok for a night
Greeting upon arrival was unenthusiastic and information was missing, such as where breakfast is served and that water in the mini bar was complementary. The lifts are noisy and I was scared of them! The building is very cold, it was warmer outside than the corridors. The room was standard, painted nice and had amenities that were needed, clean fresh towels and bedding. The bed was comfortable but an additional duvet during the winter months would have been a welcomed addition. There were no bath robes. The room was clean and tidy. Overload on warnings about various things. A lovely view of the Tyne. Nice lighting and good sized tv. Chairs weren’t very comfortable. Heating system in the room was noisy and there was a ‘clunk’ noise coming from somewhere. Breakfast was disappointing, wasn’t asked if we had allergies or intolerance.
Stayed 1 night in Jan 2025

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a bit tired and dated but awesome staff and convenient great views. Perfect for our one night stop on a long drive. I wouldn’t use it if staying long
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Fabulous location. Very friendly staff. Lovely room overlooking the river, with huge glass windows
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and in need of refurb - but Cheap
A very tired hotel which seems To be in a time warp in the 1980’s. Room very old but cleanliness ok. Linen hard as was the bed. Good location for Arena and has own car park. Price was £90 for a club room which included breakfast x2 and two £7.50 Drinks vouchers so cost was little more than £60 to stay ….
Stayed 1 night in Jan 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kirbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Breakfast ends too early.
It is a lovely hotel but the breakfast ending at 10, when checkout is noon is very dated and frustrating when you want a nice lie in. It also means they can’t cope with the volume of people trying to have breakfast as late as possible so lack of food, glasses, cups, stressed out staff and tired customers…most hotels serve until at least 11, with some serving right up until check out time.
Stayed 1 night in Jan 2025

8/10 Good

Yuen Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with river view and walkable.
Stayed 1 night in Jan 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort
Friday night stay
A favourite hotel of ours. Generally reasonablely priced, adjacent car park, centrally located with lovely views of river. Booked a club room which is larger than standard. Only downside was strange shallow bath tub and shower head which was placed at chest level.
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short trip
Stay regularly it’s great for a night in Newcastle
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in a great location along the Quayside in Newcastle. Very comfortable and spacious room with a great view.
Stayed 1 night in Jan 2025

4/10 Poor

Louise

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Food and beverage service a let down
The lobby and restaurant area are ok however the bedrooms are tired and the bathrooms could do with an upgrade. The bed was uncomfortable. Food and drinks service needs improving, had to ask for plates to be cleared whilst staff stood chatting. Bar closed early leaving customers coming back from a concert without a drink. We were told breakfast was served until 10am however when we went at 9.35 were then told it had finished at 9.30am, leaving many guests hungry. The hotel needs to be more customer focused and flexible rather than sticking to rigid rules that leave guests hungry and thirsty
Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jack

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in better travelodges .
Was expecting way more for a 4 star hotel. Place looked grubby and old. No charging cables near bed and super deluxe river view room was heated up with 2x heaters and one didn’t work. Greta view of river and the breakfast was great. Staff were friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd short stay
2nd short stay, fantastic river view, comfy bed, food was excellent and discounts available 4-6.30 p.m. staff very helpful. Generally a nice atmosphere.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with friendly staff
Every member of staff was helpful, pleasant and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and great location. Staff lovely room very clean. Had meal in dining area which was great value.
Stayed 1 night in Dec 2024