Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Hotel Newcastle Quayside

Superior Double Room
Point of interest
Exterior
Bar (on property)
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • BALTIC Centre for Contemporary Art
    3 min walk
  • Gateshead Millennium Bridge
    4 min walk
  • The Glasshouse
    7 min walk
  • Newcastle (NCL-Newcastle Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, River View

  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Super King Double

  • 11 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • 11 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Leonardo Hotel Newcastle Quayside also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bar and Grill

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1005 reviews" "
Rating 8 - Good. 320 out of 1005 reviews" "
Rating 6 - Okay. 175 out of 1005 reviews" "
Rating 4 - Poor. 78 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

June

Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Nyle

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Pretty average hotel
Car park at hotel full , had to park beside college. Checked in online but still had to give details of room occupancy , abrupt receptionist said checkout is 11am tomorrow …had to correct her & say we were here for TWO nights ! Booked room with river view … window looked out onto car park & buildings but if you stood to left of window you could see millenium bridge & small part of river ! Room was tired looking with paint spots on carpet, veneer chipped off table, bathroom functional but some rough maintenance . Not a very good sleep in one of the beds as felt it was leaning to one side , checked in the morning & the bed only had castors on one side ! Told reception next morning & it did get sorted …they took all the castors off !! When we checked out the girl on reception was pleasant but not once did she ask if we’d enjoyed our stay … I think staff need more training in customer service .
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff and bar staff are soo helpful. I have been a few times and normally visit as the rooms are great if working, comfortable beds. And the staff look after you, they even upgraded me to executive room which I’m grateful for when wanting to work.
Stayed 1 night in Aug 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good condition
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the Quayside
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Our second visit here and again the service was exceptional. The staff are so friendly and helpful, the wheelchair accessible room was spacious, perfect, the hotel is spotless, the food gorgeous and the bar staff entertained us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danny

Stayed 1 night in Aug 2024

10/10 Excellent

Cathrn

Stayed 2 nights in Sep 2024

10/10 Excellent

Umar

Stayed 2 nights in Aug 2024

10/10 Excellent

maxine

Liked: Amenities
Amazing all round will definately be back
Stayed 2 nights in Sep 2024

8/10 Good

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Room was very clean,staff were very helpful and friendly
Stayed 2 nights in Sep 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service
The property needs an upgrade. For instance, there is no USB plugs to charge mobile phones and the rooms are somewhat dated. The staff was friendly and the hotel is located near the millennium bridge with ease access to the north quay side.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised on site parking is limited and narrow spaces. Nearest public car park some distance away uphill. Was kept awake from 6 am every morning because our room was next to the stairwell. I reported to the front desk that the self closer on the fire door needed to be adjusted to stop the door from slamming but nothing was done. Corridor light shone brightly under the bedroom door. Alarmingly, this showed that the gap between the floor and the door was about 14mm - far in excess of requirements for fire and smoke protection.
Stayed 3 nights in Aug 2024

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was overlooked not only by other parts of the hotel but adjacent office block. Breakfast buffet, items not replenished and felt lack of attention. Had to leave through back entrance due to front being “wet” but it was wet inside entrance lobby!
Stayed 1 night in Sep 2024

8/10 Good

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception service are soo polite and accommodating
Stayed 1 night in Aug 2024

8/10 Good

Kenny

Stayed 2 nights in Aug 2024

6/10 Okay

M

Stayed 3 nights in Aug 2024