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4.6 out of 5

"Absolutely fantastic view over the river Tyne & the bridges. I loved it! " More

By a verified traveller on Sat 02 Jul 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Newcastle Gateshead. During your stay, you're just a quick walk from The Glasshouse. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Quayside and a 3-minute drive from St. James' Park

Hilton Newcastle Gateshead ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Newcastle Gateshead

Everyone (12) Couples (1) Family (1)
5 out of 5
Absolutely fantastic view over the river Tyne & the bridges. I loved it!

Posted by on 2 Jul 2022

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5 out of 5

Posted by on 18 Dec 2019

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5 out of 5
We like all of it and we will be coming back the food was good and the swimming pool was good to

Posted by on 17 Aug 2019

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4 out of 5
Clean, comfortable and good location. Rooms spacious and the staff were very helpful. The city centre only a 15 minute walk. Lovely views of the waterside and bridges

Posted by on 4 May 2019

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5 out of 5

Posted by on 16 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Kay Moorhead

Thank you for your review

5 out of 5

Posted by on 16 Apr 2019

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5 out of 5

Posted by on 11 Feb 2019

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4 out of 5
Nice hotel, lovely staff, breakfast excellent. My only issue is the stained carpet in the bedroom other than that I would certainly stay there again.

Posted by , from Middlesbrough on 20 Oct 2018

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5 out of 5

Lovely

We love this hotel. It is the best hilton we have stayed in. Customer care is always there and not in a way which has been learned by rote, but you feel that personal connection. Obviously there is the view and the comfort as well

Posted by , from yorkshire on 10 Oct 2017

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5 out of 5

Fantastic

Love this hotel. Great views, great staff. Really close to centre and the quayside

Posted by , from yorks on 31 Mar 2017

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About the Hilton Newcastle Gateshead

Location Bottle Bank, Gateshead, England NE8 2AR

Property Features

Hilton Newcastle Gateshead offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 3365 square feet (313 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Newcastle Gateshead. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Gateshead hotel.

  • 1 building
  • 254 guestrooms or units
  • 6 levels
  • 3365 sq ft of conference space
  • 313 sq. m of conference space
  • Built in 2003
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newcastle Central Station (2 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Newcastle Gateshead offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 11 AM.

Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Covered self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Gateshead Newcastle
  • Hilton Newcastle
  • Hilton Newcastle Gateshead
  • Hilton Newcastle Gateshead Hotel
  • Hilton Newcastle Hotel Gateshead
  • Gateshead Hilton
  • Hilton Gateshead
  • Hilton International Gateshead
  • Hilton Newcastle Gateshead Hotel Gateshead
  • Hilton Newcastle Gateshead Hotel
  • Hilton Newcastle Gateshead Gateshead
  • Hilton Newcastle Gateshead Hotel Gateshead

You should know

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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