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Hilton Garden Inn Sunderland

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Sunderland

Exterior
Bar (on property)
King, Suite, 1 Bedroom
Property amenity
King, Suite, 1 Bedroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Vaux Brewery Way, Sunderland, England, SR5 1SU
  • Stadium of Light
    1 min walk
  • Karbon Grill
    2 min walk
  • St. Peter's Station
    7 min walk
  • Newcastle (NCL-Newcastle Intl.)
    36 min drive

Room options

Family Room, 1 Queen Bed (Connecting Rooms)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom

King, Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Sunderland – City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (191)
The price is €77
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Sunderland – City Centre, an IHG Hotel

About this property

Hilton Garden Inn Sunderland

Hotel in Sunderland with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hilton Garden Inn Sunderland offers 141 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Sunderland. During your stay, you're just a quick walk from Stadium of Light. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Karbon Grill, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Stadium of Light and 8 minutes by foot from Monkwearmouth Station Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces.

A 24-hour fitness center, a terrace, and a vending machine are also featured at Hilton Garden Inn Sunderland. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sunderland hotel.

The hotel hosts a free manager's reception on select days.
Karbon Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 12.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available

Restaurants on site

  • Karbon Grill
  • Pavillion Pantry

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

More

  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland
Hilton Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel Sunderland

Hilton Garden Inn Sunderland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews" "
Rating 8 - Good. 263 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It took 5 visits from the maintenance team to make the safe work properly. The one door key did not work. There was no hot water one morning. The last night the heating would not turn off so we had to have a large fan installed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car park 🙄
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnights stay, clean, quiet and staff were very welcoming and helpful. Very handy if you want to visit the new Sheep Folds area. Fab!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and shower over bath was nice and powerful. Very clean . We arrived too late to use room service as that stopped at 930. However breakfast was good with good selection . Only issue was our room had interconnecting doors and we could hear the children being rather noisy through the doors .Overall lovely stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor quality beds
Very poor quality beds, you can feel every spring in the mattress and the quilt is so thin. The room smelt of foist. I didn’t have breakfast but my friends did and they had to wait for quite a while for the food to be replenished. The cheese station was empty and not topped up. The juice machine was broken. The shower in the room had great pressure and was very hot and complimentary shower gel and shampoo/conditioner which was good. I told the man on the desk about the mattress and he said it just needed flipping but it needs binning and a new one installed. The carpet was shabby and had bits missing. I expected better for a Hilton.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zainab

Friendly and helpful staff, I enjoyed my visit to this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
excellent stay everything was great staff was excellent and the food was excellent would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
Lovely hotel, spacious room. Car parking is in the football stadium which isn’t clear
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly hotrl
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service
Great for 1 night business trip
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
There to stay for family wedding. Lovely family room, good service & Buffett breakfast. good location can recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden hotel
Pleasant stay. Clean friendly hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good one night's comfortable stay with an excellent breakfast. Would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pierce

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen, Leeds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation,free room upgrade and quality food and drink. Well done Hilton.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Liked: Property conditions & facilities
As above
Stayed 3 nights in Jul 2024