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The Magnum Hotel Sunderland, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Front of property
Lobby
Exterior
Restaurant
Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Stadium of Light
    ‪5 min drive‬
  • Sunderland Empire
    ‪6 min drive‬
  • University of Sunderland
    ‪6 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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The price is €110
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About this property

The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Hotel in Sunderland with a 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free.
The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Magnum Hotel Sunderland, Sure Hotel Collection by BW, you'll be close to Stadium of Light. Free WiFi in public areas, breakfast (surcharge), and self parking (surcharge) are available.
  • Free WiFi in some public areas
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • 15 minutes by car from Quayside and 15 minutes from Beamish Open Air Museum
The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers its guests complimentary newspapers in the lobby. Public spaces have free WiFi. Parking is available for a fee.

This 3-star Sunderland hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 5 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: GBP 4.99 for adults and GBP 4.99 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 4.99 for adults and GBP 4.99 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

The Magnum Hotel Sunderland, Sure Hotel Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 158 out of 344 reviews
Rating 8 - Good. 120 out of 344 reviews
Rating 6 - Okay. 28 out of 344 reviews
Rating 4 - Poor. 19 out of 344 reviews
Rating 2 - Terrible. 19 out of 344 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Martin

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mr mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Never again!

Hands down the worst hotel we have ever stayed in! We booked this very last minute so we could pop up and visit family. The whole building is very tired as are the rooms, but the room was clean and needs updating. The bed was really uncomfortable and dipped in the middle. This hotel appears to be used as an over spill for families who are homeless etc for what ever reason. We had the pleasure of being stood behind them while they were checking in, with their list of demands as to which rooms they wanted and what free drinks they wanted. The young girl on the desk seemed intimidated by them. As we left to go out for a meal last night, 2 young females were sat in the entrance to the lobby smoking weed in front of the reception staff. The hotel was noisy. The people above us seemed to spend their entire night stomping backwards and forwards across the floor of their room and then we caught the live show as they had sex very noisily! The security door to the corridor to the rooms, is open 24/7 so it didn't feel safe. Our car didn't feel secure in the car park, and there was groups of young lads on bikes, just hanging around. The derelict building next door is a complete eyesore and this is advertised as a restaurant and bar on site. It's been closed for a very long time. All in all it was a horrendous experience.
Stayed 2 nights in Dec 2024

8/10 Good

IAN

Stayed 1 night in Nov 2024

2/10 Terrible

Cole

Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ravinder

Stayed 1 night in Nov 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities
Breakfast is croissants. I thought we paid for full English.
Stayed 1 night in Nov 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Business traveller
Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not ready for people yet. Very much in the middle of a total refurb.
Stayed 1 night in Sep 2024

6/10 Okay

Nicholas, loftus

Business traveller
Liked: Cleanliness
Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
Stayed 1 night in Sep 2024

2/10 Terrible

Fiona

Stayed 1 night in Apr 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home.

The staff where so friendly it was like living with friends that you've known for years. Nothing was to much hassle.
Stayed 18 nights in Feb 2022

10/10 Excellent

Chloe

Stayed 1 night in Feb 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay

Arrived late evening and check in was super quick. Lady at reception was lovely and very friendly.
Stayed 1 night in Jan 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
Stayed 1 night in Jan 2022

10/10 Excellent

Kamila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2022

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo

Stayed 1 night in Nov 2021

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