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"The hotel was ok, I booked two rooms and my room was a little small and noisy, generally however the hotel was ok, and it is in a good location. I wo ... " More
16 Oct 2019 by Maria
Thank you for bringing to my attention the ebookers website information. I have already been in contact with them to get our information updated. We appreciate your assistance and look forward to your next trip to Napa. Warm regards, Maria
7 Nov 2019 by Maria
We are so glad you enjoyed your stay. I am sorry you weren't shown how to use the dimmers in the room. There is a dimmer switch next to the light-switch you move up and down to control the lightening in the room. Once again I sincerely apologize for the inconvenience. We look forward to hopefully seeing you again soon. Someone from the front desk will be happy to show you how to operate the lights and if you need a bedside lamp and table we will be happy to get that for you as well. Thank you for staying with us! Warm regards, Maria
22 Jun 2019 by maria
I am so glad you enjoyed your stay here in Napa! We are happy to know you enjoyed our location. With us being within crawling distance to all the the wine bars, restaurants, etc I am sure it was one to remember. We hope to see you again in the near future.
23 Nov 2018 by Guest Experience Team
Dear Eero, Thank you for taking the time to rate your recent stay at our hotel. Whilst it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit. Kind regards, Customer Care Team
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This Napa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 3:00 AM - 2:00 AM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 3:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
