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Stilwell Hotel

4.0 star property

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Photo gallery for Stilwell Hotel

Courtyard
Designer toiletries, hair dryer, towels
Deluxe King
Courtyard Suite | Terrace/patio
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
San Carlos St at 5th Ave, Carmel, CA, 93921
  • Carmel Plaza
    ‪3 min walk‬
  • Carmel Beach
    ‪11 min walk‬
  • Carmel Mission Basilica
    ‪2 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪9 min drive‬

Room options

View all photos for Courtyard Suite

Courtyard Suite

Courtyard Suite

  • Sleeps 4
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Mountain View Suite

Mountain View Suite

Mountain View Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Balcony King

Premium Balcony King

Premium Balcony King

  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen Accessible Suite

Double Queen Accessible Suite

Double Queen Accessible Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen

Double Queen

Double Queen

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Balcony King

Balcony King

Balcony King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Carmel Bay Suite

Carmel Bay Suite | Living area

Carmel Bay Suite

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Accessible King

Premium bedding, down duvets, pillow-top beds, blackout curtains

Accessible King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King

King

King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite with Fireplace

Junior King Suite with Fireplace

Junior King Suite with Fireplace

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Stilwell Hotel

Hotel with free breakfast, near 17-Mile Drive
Along with a coffee shop/cafe, this smoke-free hotel has concierge services and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance and multilingual staff assistance. Housekeeping is available on request.
Stilwell Hotel offers 38 air-conditioned accommodations with espresso makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Stilwell Hotel, you're just a quick walk from The Doud Arcade. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of 17-Mile Drive and Carmel Beach
  • Cats and dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Stilwell Hotel. Free self parking is available.

This 4-star Carmel hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Stilwell Hotel.

Property is also known as

Carmel Lodge
Lodge Carmel
Carmel Lodge
Stilwell Hotel Hotel
Stilwell Hotel Carmel
Stilwell Hotel Hotel Carmel

Stilwell Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 196 out of 223 reviews
Rating 8 - Good. 17 out of 223 reviews
Rating 6 - Okay. 5 out of 223 reviews
Rating 4 - Poor. 3 out of 223 reviews
Rating 2 - Terrible. 2 out of 223 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Penny, zephyr cove

Stayed 3 nights in Nov 2024

10/10 Excellent

Penny, zephyr cove

Liked: Cleanliness, staff & service, property conditions & facilities
second time we've stayed snd we will be back. Staff is amazing! overall experience is a 10
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Priced too high - but a good stay
The location is great, the room was comfortable and well appointed but I feel the rate is too high for the overall service received.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emilie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! My friend and I had an amazing time. The only recommendation would be to add slippers in the rooms. But overall 10/10.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mami

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
I am writing to express my dissatisfaction with my recent stay at the hotel. While I had high expectations given the pricing, my experience was far from satisfactory. Firstly, the level of service from staff was disappointing. It was evident that they lacked basic customer service skills and professionalism, as they seemed unfamiliar with handling constructive feedback or addressing guest concerns appropriately. What was most troubling, however, was the behavior that I perceived as discriminatory. Such actions are completely unacceptable, and I expect your hotel to maintain an environment of respect and inclusivity for all guests. Given the premium rates, I had anticipated a much higher standard of service, professionalism, and hospitality. This experience was not only frustrating but deeply disappointing.
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
It was good!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sampo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay-great location
Very nice hotel. Really enjoyed the fire pits and breakfast. Room was a bit small for the price but it was clean and the bathroom and shower were modern. Great location. Staff were very friendly. Welcome bubbles were a nice touch.
Stayed 1 night in Dec 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern and relaxing!
We loved our stay at The Stilwell. Modern and clean property, beautiful courtyards with fireplaces, and waterfalls. The room was clean and spacious with great bath products and very comfortable bed and soft sheets.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymond

Stayed 1 night in Dec 2024

8/10 Good

Saeed, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very nice people.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities
Beautiful property and rooms. Excellent friendly helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Get-Away
My friend and I went for a three night stay and really enjoyed it. It was impeccably clean! Everything seemed fresh and new and beautifully designed. The service from first arrival to check out was fantastic. The Hotel sits on a quiet street so there was no road noise. The morning breakfast was wonderful. The bedding and room was superb. Sitting outside by the fire was a nice touch. We would definitely stay there again. The Hotel is also within walking distance to excellent restaurants and shops.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff where excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with partner
Amazing place, staff, food and Town

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Akbar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, brand new and super nice. Free level 2 EV charging if you need it!
Stayed 2 nights in Dec 2024

8/10 Good

Keith

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was excellent. Within walking distance from downtown restaurants and lovely fireside conversation areas at the hotel.
Stayed 2 nights in Nov 2024