The Westin Madrid Cuzco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Madrid Cuzco

Bar (on property)
Exterior
Daily buffet breakfast (EUR 27.50 per person)
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
  • Paseo de la Castellana
    1 min walk
  • Cuzco Square
    3 min walk
  • Santiago Bernabéu Stadium
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive

Room options

Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Madrid Cuzco

Hotel with a fitness center, a short walk to Santiago Bernabéu Stadium
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
The Westin Madrid Cuzco offers 318 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at The Westin Madrid Cuzco, you're just a quick walk from Santiago Bernabéu Stadium. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Santiago Bernabéu Stadium and Plaza de Castilla
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7599 square feet (706 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly The Westin Madrid Cuzco. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The Westin Madrid Cuzco has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 27.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (7599 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27.50 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid

The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 506 reviews" "
Rating 8 - Good. 188 out of 506 reviews" "
Rating 6 - Okay. 30 out of 506 reviews" "
Rating 4 - Poor. 19 out of 506 reviews" "
Rating 2 - Terrible. 4 out of 506 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

JoseMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

ALVARO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados de la atención. Gracias
Stayed 3 nights in Nov 2023

4/10 Poor

Horacio

Stayed 11 nights in Oct 2023

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

10/10 Excellent

ZHU-EN, JOEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Stayed 6 nights in May 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohamed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2023

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023

8/10 Good

Ting Ting Annie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Stayed 3 nights in Feb 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Ryuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ran

Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Stayed 4 nights in Jul 2022

10/10 Excellent

Grace, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Stayed 8 nights in Jul 2022

10/10 Excellent

Violeta

Stayed 1 night in Jul 2022

10/10 Excellent

Violeta

Stayed 1 night in Jul 2022

8/10 Good

Jean C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No swimming pool and microwave in the room.
Stayed 6 nights in Jul 2022