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Hotel Luze Castellana

3.0 star property

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Photo gallery for Hotel Luze Castellana

Select Comfort beds, in-room safe, desk, laptop workspace
Flat-screen TV
Reception
Daily buffet breakfast (EUR 15 per person)
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

Map
Calle de Julián Besteiro, 37, Madrid, Madrid, 28020
  • Bernabéu Stadium
    ‪11 min walk‬
  • Plaza de Castilla
    ‪14 min walk‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Mini Room

Deluxe Mini Room

Deluxe Mini Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Mini Room

Mini Room

Mini Room

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (1022)
The price is €131
for 1 room
includes taxes & fees
17 Apr - 18 Apr
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About this property

Hotel Luze Castellana

Hotel with a seasonal outdoor pool, a short walk to Paseo de la Castellana
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and a meeting room. Housekeeping is available on request.
Air-conditioned accommodations at Hotel Luze Castellana offer safes and complimentary bottled water. Beds feature Select Comfort mattresses. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Luze Castellana. During your stay, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas, an outdoor pool, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Paseo de la Castellana and 11 minutes by foot from Bernabéu Stadium
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Hotel Luze Castellana. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Amaral Madrid
Hotel Amaral
Amaral Madrid
Senator Castellana Hotel Madrid
Senator Castellana Madrid
Senator Castellana
Hotel Senator Castellana Hotel Madrid
Madrid Senator Castellana Hotel Hotel
Hotel Senator Castellana Hotel
Hotel Amaral
Hotel Exe Amaral
Senator Castellana Madrid

Hotel Luze Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 306 out of 741 reviews
Rating 8 - Good. 274 out of 741 reviews
Rating 6 - Okay. 98 out of 741 reviews
Rating 4 - Poor. 44 out of 741 reviews
Rating 2 - Terrible. 19 out of 741 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Agassi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pricey, clean, no pool other than summer
Simple and easy, but the two separate beds were not really separated. It’s too bare bones for the amount of money. The pool is closed so I don’t see the point of listing it in the search if not available or open for the dates of booking. Staff is great, but unless there is heavy discount I would not book again
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Catherine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building itself is going through construction so there are holes in the ceiling and the walls arent painted. The rooms AC does not work so they have really noisy fans that just push the hot air around. There's also tons of construction around the hotel so it's hard to get an uber or taxi that can get to the street. We tried to open a window to get cool air but the construction was nonstop so it was very loud. You can hear people in the hallway and in the other rooms. I would never go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Comfortable room, new / well maintained bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly. Good property. Close to airport by uber and close to public transportation. Great room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Emiliano Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Garry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tonight‘s day was very pleasant and everybody was very accommodating. Had a great time. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like a five star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed. The staff were friendly and helpful. The breakfast was nice. And the location was lovely and quiet, not too far from the metro and close to Real Madrid’s stadium, where we were visiting. We loved our time in Madrid!
Stayed 4 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dariela

Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luze Castellana was great! The front desk staff is extremely helpful and the hotel is very nice. The rooms are clean and comfortable. It’s in a more residential area but within walking distance to Santiago Bernabeu stadium and many great restaurants. It’s about a 20-30 minute ride from the city center which isn’t bad at all. I was there for 4 days and never had an issue and the breakfast is top notch! Highly recommend!
Stayed 3 nights in May 2024

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

jackie

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Dalila Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recomendaría cambiar las camas un poco incómodas para dormir.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Good value for the price
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you
Very helpful team and a lovely stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Shobhna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to metro stops. Hotel staff friendly and helpful. Rooms are clean with toiletries and tea/coffee making facilities. Would have been nice to have firmer or extra pillows though. Breakfast options varied with hot and cold options, really good. 10 min walk to Bernabau and also nearby supermarkets. Relatively safe to walk at night but would recommend down well lit areas. Strongly recommend arriving to hotel by metro - taxi cost 33 euros and driver was driving too fast.
Stayed 4 nights in Feb 2024

10/10 Excellent

Arnoldo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Feb 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for hotel
Great hotel plenty of room space. Very quick and efficient check in. Buffet breakfast was very good, but with it being January not many guests used it. Very pleasant and helpful staff. Close to many restaurants and tapas bars and cafes. Great Thai/Indian restaurant 12 minutes walk. Italian and Mexican just around the corner. Only 10 minute walk to Tetuan Metro Station. So good location.
Stayed 4 nights in Jan 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad precio
El hotel está bien. Es un buena opción para salir del bullicio nocturno de Madrid centro. El desayuno es variado y el personal muy simpático. Lo único es que no hicieron la limpieza la última noche que nos hospedamos de una de las habitaciones.
Stayed 4 nights in Dec 2023

8/10 Good

Wai lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023