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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Luze Castellana. During your stay, you're just a quick walk from Azca Financial District. Free WiFi in public areas, an outdoor pool and a coffee shop/cafe are available.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Santiago Bernabéu Stadium and Plaza de Castilla
  • Pets welcome for a fee

Hotel Luze Castellana ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Luze Castellana

Everyone (1) Other (2)
4 out of 5

Posted by on 11 Dec 2019

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4 out of 5

Stadtbesichtigung

Das Zimmer und Bad sind gemütlich und sauber. Das Frühstück könnte etwas mehr Varianten bieten sonst gut. Der Pool wird mit anderen Häusern genutzt und war sehr kalt, man brauchte auch einen extra Chip von der Rezeption. Das Fitnesscenter ist super da öffentlich, liegt im Keller des Blocks und kann mittels Ausweis und Bestätigung der Rezeption genutzt werden. Die Rezeption ist immer gerne hilfsbereit.

Posted by on 10 Apr 2015

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3 out of 5

Für flexible Leute

Für diesen Preis würde ich mir ein besseres Frühstück erwarten. Das Schwimmbad wird mit anderen Häusern gemeinsam genutzt, man muß einen gelben Bon ander Rezeption verlangen und vorzeigen, Wasser ist eher kalt. Im Keller des Hauses ist ein über separatem Eingang erreichbares öffentliches Finesscenter. Man muß sich auch hier von der Rezeption ein Formular ausfüllen lassen und den Reisepass vorzeigen um zu trainieren, die Geräte sind gut, die Prozeduren eher unangenehm. Die Lage des hauses ist gut und eher ruhig. Junge Leute, die ausgehen wollen empfehle ich eher die Gengend um den Plaze del Sol.

Posted by on 11 Aug 2014

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Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Hotel Luze Castellana. Parking is available for a fee. This 3-star Madrid hotel is smoke free.

  • 124 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Nuevos Ministerios Station (1.9 km / 1.2 mi)
  • Metro station: Tetuan Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Luze Castellana offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Select Comfort mattresses. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 25 per night.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Amaral Madrid
  • Hotel Amaral
  • Amaral Madrid
  • Senator Castellana Hotel Madrid
  • Senator Castellana Madrid
  • Senator Castellana
  • Hotel Senator Castellana Hotel Madrid
  • Madrid Senator Castellana Hotel Hotel
  • Hotel Senator Castellana Hotel
  • Hotel Amaral
  • Hotel Exe Amaral
  • Senator Castellana Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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