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Rafaelhoteles Atocha

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Outdoor banquet area
Front of property
Junior Suite
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Atocha Station Memorial
    11 min walk
  • Museo Nacional Centro de Arte Reina Sofía
    12 min walk
  • El Retiro Park
    20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (2 adult + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout curtains

Double Room (extra bed)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Rafaelhoteles Atocha

Hotel with a 24-hour fitness center, near Museo Nacional Centro de Arte Reina Sofía
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Rafaelhoteles Atocha. During your stay, you'll be within walking distance of Museo Nacional Centro de Arte Reina Sofía. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 22 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (11485 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 5 for children
  • Covered self parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1048 reviews" "
Rating 8 - Good. 447 out of 1048 reviews" "
Rating 6 - Okay. 134 out of 1048 reviews" "
Rating 4 - Poor. 49 out of 1048 reviews" "
Rating 2 - Terrible. 27 out of 1048 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shreya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to the bus and train station.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Booked for 3, get a 2.5 room and service
We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.
Stayed 1 night in Aug 2024

10/10 Excellent

Natjelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Walking distance from Atocha train station.
Stayed 1 night in Jul 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención en sentido general, limpieza impecable y buen servicio en general
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was very efficient, clean and convenient. It met our purpose perfectly.
Stayed 1 night in Jul 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If in need of lodging close to train.
Easy check-in, great location close to train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the train station and we were able to walk there. We were also able to walk to the metro stations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10!!
It was great. Clean room. Free bottle of some amazing champagne, and the beds were comfortable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

2/10 Terrible

Kinda

Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, not fancy but well put together, clean, and convenient. Helpful staff. Our room had a nice partially separated area and bed for our child.
Stayed 1 night in Jun 2024

10/10 Excellent

Jannine, Missoula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff, great location.
Stayed 1 night in Jun 2024

8/10 Good

jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Sook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth your money.
Horrible location. Website says 5min from train station. Yes I can see the station from hotel but it took 20 minutes to walk to hotel from station with luggage including stairs (no elevator no escalators). The room is very tiny. No space to leave the luggage. 2 light bulbs were not working and AC made a horrible loud rattling sound all night. For the price I paid it was the worst hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value stay!
Great hotel and nice area; good value considering size of the city and walking distance to most things!
Stayed 2 nights in May 2024

8/10 Good

Joanna

Travelled with family
Liked: Amenities, property conditions & facilities
Close to good area, expensive parking and air conditioner not working well. Very clean hotel
Stayed 1 night in Jun 2024

6/10 Okay

Pedro Jose

Business traveller
Liked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

SURYA

Stayed 2 nights in May 2024

8/10 Good

Victor

Stayed 3 nights in May 2024

10/10 Excellent

Maria

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Hadeel

Stayed 1 night in May 2024