Hostal with a 24-hour front desk, steps from Puerta del Sol
Along with concierge services, this smoke-free hostal has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hostal El Pilar. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
Free WiFi
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Puerta del Sol and 6 minutes by foot from Plaza Mayor
As a guest of Hostal El Pilar, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal El Pilar also features concierge services, laundry facilities, and a front-desk safe.
This Madrid hostal is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Family friendly
Laundry facilities
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Premium bedding
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
22-inch flat-screen TV
More
Desk
Iron/ironing board (on request)
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid
Hostal El Pilar Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 181 out of 462 reviews" "
10 - Excellent
181
Rating 8 - Good. 165 out of 462 reviews" "
8 - Good
165
Rating 6 - Okay. 67 out of 462 reviews" "
6 - Okay
67
Rating 4 - Poor. 31 out of 462 reviews" "
4 - Poor
31
Rating 2 - Terrible. 18 out of 462 reviews" "
2 - Terrible
18
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
federico
28 Jul 2024
federico
Stayed 2 nights in Jul 2024
8/10 Good
Boris
Travelled with family
20 Jul 2024
Liked: Cleanliness, staff & service
On a good side: Very friendly and responsive staff. Room was very clean, bed was good. Location is awesome.
On a bad side: Wi-fi doesn’t exist there. Laundry is declared but not available, it was critical for us when we made the choice.
Boris
Stayed 3 nights in Jul 2024
6/10 Okay
Jacqueline
Travelled with family
20 Jul 2024
Liked: Staff & service
Habitación muy pequeña, sin vista, baño muy pequeño. No me gustó que hay que dejar la llave en la recepción. Eso no me da seguridad porque pienso que cualquier persona pudiera acceder a la habitación. En cuanto a conveniencia por ubicación, transportación y lugares para comer está excelente.
I’m not adverse to a smaller room but… the shower stall was barely 2’ square! Getting in and out was a squeeze. Bending over near impossible. If I had been a larger guy there would have been no way to take a shower.
La propiedad en sí está súper céntrica con muy buena ubicación. La cama un poco dura y el hecho que sea una sola almohada larga lo hace un poco incómodo pero por el resto todo súper.
Luis
Stayed 4 nights in Mar 2024
8/10 Good
Guillermo, Alajuela
Travelled with family, Travelled with family and small children
1 Apr 2024
Liked: Cleanliness, staff & service, amenities
Overall good stay great value for product convenient located with many options for shopping dinning and metro