Hostal El Pilar

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal El Pilar

Front of property
Triple Room, Private Bathroom
Reception
Terrace/patio
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de las Carretas, 13, Madrid, Madrid, 28012
  • Puerta del Sol
    1 min walk
  • Plaza de Santa Ana
    3 min walk
  • Plaza Mayor
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    27 min drive

Room options

Single Room, Private Bathroom

  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Triple Room, Private Bathroom

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Double Room, Private Bathroom

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room, Private Bathroom

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

Hostal El Pilar

Hostal with a 24-hour front desk, steps from Puerta del Sol
Along with concierge services, this smoke-free hostal has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hostal El Pilar. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Puerta del Sol and 6 minutes by foot from Plaza Mayor
As a guest of Hostal El Pilar, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal El Pilar also features concierge services, laundry facilities, and a front-desk safe.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Hostal El Pilar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 181 out of 462 reviews" "
Rating 8 - Good. 165 out of 462 reviews" "
Rating 6 - Okay. 67 out of 462 reviews" "
Rating 4 - Poor. 31 out of 462 reviews" "
Rating 2 - Terrible. 18 out of 462 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

federico

Stayed 2 nights in Jul 2024

8/10 Good

Boris

Travelled with family
Liked: Cleanliness, staff & service
On a good side: Very friendly and responsive staff. Room was very clean, bed was good. Location is awesome. On a bad side: Wi-fi doesn’t exist there. Laundry is declared but not available, it was critical for us when we made the choice.
Stayed 3 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Staff & service
Habitación muy pequeña, sin vista, baño muy pequeño. No me gustó que hay que dejar la llave en la recepción. Eso no me da seguridad porque pienso que cualquier persona pudiera acceder a la habitación. En cuanto a conveniencia por ubicación, transportación y lugares para comer está excelente.
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it is convenient for shopping and walkable from the subway. I did not like the pillow is not individual but shared instead.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiaojian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Xiaolei

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities
I’m not adverse to a smaller room but… the shower stall was barely 2’ square! Getting in and out was a squeeze. Bending over near impossible. If I had been a larger guy there would have been no way to take a shower.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Close to any place
Stayed 3 nights in Jun 2024

8/10 Good

Dunia

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Close to DT Madrid and far away from airport. Overall is good.
Stayed 5 nights in Jun 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Spartan but very clean & comfortable.
Stayed 4 nights in Jun 2024

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hostel
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

Gustavo

Stayed 1 night in Jun 2024

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near to everything
Stayed 1 night in May 2024

4/10 Poor

Roland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Estefany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff!
Stayed 4 nights in Apr 2024

10/10 Excellent

Magali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo limpio; el staff fue muy amable y nos resolvió un inconveniente que tuvimos con la habitación. La ubicación del hostal es super céntrica.
Stayed 9 nights in Apr 2024

10/10 Excellent

Jose

Stayed 2 nights in Apr 2024

10/10 Excellent

Arc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2024

8/10 Good

Luis, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad en sí está súper céntrica con muy buena ubicación. La cama un poco dura y el hecho que sea una sola almohada larga lo hace un poco incómodo pero por el resto todo súper.
Stayed 4 nights in Mar 2024

8/10 Good

Guillermo, Alajuela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall good stay great value for product convenient located with many options for shopping dinning and metro
Stayed 3 nights in Mar 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly and my stay was good overall. My room was very small, especially the bathroom, and airless (no window).
Stayed 2 nights in Mar 2024