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Boutique Urban Madrid Serrano

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Boutique Urban Madrid Serrano

Exterior
Reception
Interior
Superior Double Room
Superior Double Room

Reviews

6.8 out of 10

Apart-hotel

1 bathroomSleeps 226 sq m

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Diego De Leon 10, Madrid, 28006
  • Paseo de la Castellana
    1 min walk
  • De Partida
    1 min walk
  • Nunez de Balboa Station
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Superior Double Room

Exterior

Superior Double Room

  • 26 sq m
  • 1 bathroom
  • Sleeps 2

Similar properties

Front of property

easyHotel Madrid Centro Atocha

Pet-friendly
Free WiFi
Air conditioning
Parking available
4.2 out of 5, Very good, (816)
The price is €67
for 1 night
includes taxes & fees
14 Jan - 15 Jan
easyHotel Madrid Centro Atocha

About this property

Boutique Urban Madrid Serrano

Apartment with kitchenette, near Santiago Bernabéu Stadium
This smoke-free aparthotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. The apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave.
This aparthotel offers 75 accommodations. This Madrid aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
During your stay at this aparthotel, you're just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus dry cleaning service and a meeting room. This budget aparthotel has 75 apartments on 7 floors. Free WiFi and a kitchenette are available in the apartment.
  • Air-conditioned apartment with kitchenette, refrigerator, and microwave
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Santiago Bernabéu Stadium and a few minutes from Gran Via
This aparthotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square meters) and includes conference space. Public spaces have free WiFi. This aparthotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This Madrid aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • 1 bathroom
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference space (861 square feet)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 75 rooms
  • 7 floors
  • 1 building

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid

Boutique Urban Madrid Serrano Reviews

Reviews

6.8
Rating 10 - Excellent. 64 out of 270 reviews" "
Rating 8 - Good. 77 out of 270 reviews" "
Rating 6 - Okay. 57 out of 270 reviews" "
Rating 4 - Poor. 33 out of 270 reviews" "
Rating 2 - Terrible. 39 out of 270 reviews" "

7.2/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good basic place. Good location
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Business traveller
Liked: Property conditions & facilities
Nice small hotel in Salamanca
Stayed 6 nights in Apr 2024

4/10 Poor

Jose Angel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Very basic room no TV, AC not working properly. Good area with nice restaurant around
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Tung

Business traveller
Liked: Cleanliness
Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Stayed 3 nights in Mar 2024

8/10 Good

Arturo

Stayed 4 nights in Jan 2024

10/10 Excellent

annette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

SARDOR

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water and super loud noise coming from across the street and people fighting.
Stayed 1 night in Nov 2023

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, room comfort
Good location in a better part of town.,
The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!) But they amended the ticket. Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros. Walls very thin - you can here all movement- take ear plugs! But for the location and comfy bed in a budget hotel it was good value.
Stayed 1 night in Oct 2023

2/10 Terrible

Yorleisi

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

daniel

Stayed 7 nights in Sep 2023

8/10 Good

ALEXIS

Stayed 1 night in Aug 2023

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Stayed 2 nights in Jul 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jun 2023

8/10 Good

Natalia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 1 night in Apr 2023

2/10 Terrible

Joelito

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel don’t have a sign to identify the place. They never answer the phone. We where around 45 minutes looking for the location. When finally found it, the person in front desk was super rough and when the phone was ringing and he never answer it. He was looking at a game in the TV. The room smell ugly, a couple of things was broken. The floor was dirty. Is the worst experience that I have in all my travels
Stayed 1 night in Mar 2023

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Muy bien situado y en general una buena opción considerando calidad y precio. Si se toma la opción desayuno continental con la tarifa, tener en cuenta que sábados y domingos por la mañana no atiende el café donde lo sirven.
Stayed 7 nights in Jan 2023

10/10 Excellent

cesar, FORT LAUDERDALE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room
Stayed 1 night in Nov 2022

6/10 Okay

Mariajosé

Stayed 2 nights in Oct 2022

10/10 Excellent

Juan Carlo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Stayed 6 nights in Sep 2022

10/10 Excellent

GABRIEL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
Stayed 10 nights in Jul 2022

6/10 Okay

isabel

A budget hostel
Nice apart- hotel with the very basic services.
Stayed 1 night in May 2022