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3.7 out of 5

"Upper class motel but not a 4.5 star hotel in terms of room quality and service. " More

By Phil I. on Sun 10 Apr 2016

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Standard King Guestroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Deluxe Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Two Bedroom Superior Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio King Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sunset Marquis. During your stay, you're just a quick walk from Sunset Strip. Enjoy features like 2 outdoor pools, a full-service spa and a restaurant.

  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with hydrotherapy, body wraps or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Sunset Strip and a 3-minute drive from Hollywood Boulevard

Sunset Marquis ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sunset Marquis

Couples (3)
3 out of 5

Sunset Motel

Upper class motel but not a 4.5 star hotel in terms of room quality and service.

Posted by on 10 Apr 2016

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3 out of 5

All that glitters is not always gold

Waited a long time to check in, until almost 3.30pm and that was despite having pre-alerted the Sunset Marquis of a slightly earlier arrival time. Room ok but carpet absolutely filthy, to the point where I could not walk around barefoot as the carpet left a grimey film on the soles of my feet and blackened them. No service in the tiny bar, restaurant closed very early. Some of the staff borderline on being rude and arrogant. Valet guys and a couple of the girls in reception were kind and friendly though. Received an unwanted wake up call at 4am on my last night. Advised staff of this at check out and they apologised and offered free breakfast but could not take advantage of this due to time constraints. Overall, a very disappointing experience.... Fork out a little extra and stay in a real hotel like the Beverly Hills Hotel, the Beverly Hilton or Chateau Marmont instead.

Posted by on 30 Jun 2014

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5 out of 5

Amazing hollywood hotel

Everything as good as it could be, great service, great room. Would recommend 100% if you want to stay in central LA

Posted by on 10 Mar 2012

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Property Features

Sunset Marquis offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and limo/town car service. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Sunset Marquis. Parking is available for a fee. This 4.5-star West Hollywood hotel is smoke free.

  • 152 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Sunset Marquis offers 152 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include complimentary weekday newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.

Sunset Marquis has a restaurant on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28 per accommodation, per night

The resort fee includes:

  • In-room bottled water
  • In-room coffee
  • Internet access
  • Nearby fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 35 per person
  • Valet parking fee: USD 59 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marquis Sunset
  • Sunset Marquis
  • Sunset Marquis Hotel
  • Sunset Marquis Hotel West Hollywood
  • Sunset Marquis West Hollywood
  • Sunset Marquis Hotel
  • Sunset Marquis West Hollywood
  • Sunset Marquis Hotel West Hollywood

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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