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Residence Inn Los Angeles Pasadena/Old Town

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Los Angeles Pasadena/Old Town

Lobby
Terrace/patio
Exterior
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
21 West Walnut Street, Pasadena, CA, 91103
  • Pasadena City Hall
    10 min walk
  • Norton Simon Museum
    13 min walk
  • Paseo Colorado
    13 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    46 min drive

Room options

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View | Mountain view

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

Desk, laptop workspace, iron/ironing board, WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Courtyard by Marriott Pasadena/Old Town
Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (432)
The price is €189
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Courtyard by Marriott Pasadena/Old Town

About this property

Residence Inn Los Angeles Pasadena/Old Town

Hotel with free breakfast, near Rose Bowl Stadium
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn Los Angeles Pasadena/Old Town offers 144 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn Los Angeles Pasadena/Old Town. During your stay, you'll be within walking distance of Pasadena Convention Center. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Pasadena Convention Center and a 4-minute drive from Rose Bowl Stadium
  • Pets welcome for a fee (restrictions apply)
Residence Inn Los Angeles Pasadena/Old Town offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn Los Angeles Pasadena/Old Town. For a fee, parking is available.

This 3-star Pasadena hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (850 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Self parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Los Angeles Pasadena/old Town Hotel Pasadena
Residence Inn Los Angeles Pasadena/old Town Hotel
Residence Inn Los Angeles Pasadena/old Town Pasadena
Pasadena Residence Inn Los Angeles Pasadena/Old Town Hotel
Residence Inn Los Angeles Pasadena/Old Town Hotel Pasadena
Residence Inn Los Angeles Pasadena/Old Town Hotel
Residence Inn Los Angeles Pasadena/Old Town Pasadena
Hotel Residence Inn Los Angeles Pasadena/Old Town Pasadena
Hotel Residence Inn Los Angeles Pasadena/Old Town
Los Angeles Pasadena Old Town
Los Angeles Pasadena Old Town
Residence Inn Los Angeles Pasadena/Old Town Hotel
Residence Inn Los Angeles Pasadena/Old Town Pasadena
Residence Inn Los Angeles Pasadena/Old Town Hotel Pasadena

Residence Inn Los Angeles Pasadena/Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 630 reviews" "
Rating 8 - Good. 144 out of 630 reviews" "
Rating 6 - Okay. 34 out of 630 reviews" "
Rating 4 - Poor. 19 out of 630 reviews" "
Rating 2 - Terrible. 30 out of 630 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dedan

Stayed 6 nights in Aug 2024

2/10 Terrible

Maii

Travelled with family and small children
Disliked: Staff & service
Upon booking they did not disclose that the ac is broken , felt like a trap , the staff at the front desk were unhelpful We asked for a fan or change the room or something and they ignored us It was a miserable stay At the end they did discount the rate a little but just for the staff at the front desk , I would not go there again
Stayed 2 nights in Aug 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities, room comfort
Extremely dissppointing.
We arrived at 3 and they told us the AC didn’t work and we could either have a portable AC unit or cancel the stay “free of charge” it was 93 degrees out We cancelled the stay and had to go to another hotel and have a very different room. They said they sent an email but made no effort to call!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlene

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Lilach

Stayed 1 night in Jul 2024

4/10 Poor

Randeep Singh

Travelled with family
Disliked: Staff & service, property conditions & facilities
Breakfast was covered in the stay but was not up to the mark as we had in other Marriotts. Most of the time food was not refilled. Even though we waited for 15 mins. Someone spilled Coffee big time and we reported at reception as no staff was in the breakfast. No one came for 10 mins to clean this. This was on Sunday 8 AM.
Stayed 1 night in Jul 2024

2/10 Terrible

Lingyun

Disliked: Staff & service, property conditions & facilities, room comfort
The room is next to high way. It is noisy all day long. The even worst thing is the air conditioning is not working, we have to open the window to exchange the air flow. We raised the concern to the front desk. The answer was : It is OK! Shouldn’t I say it rather than the receptionist??? The room needs to be strictly checked out at 12:00pm. The door key is immediately disabled after that. We have to make sure one person is in room to keep the door open while moving our stuff to the car. I had good experience in other resident Inn before. This is completely opposite!!! Not recommended it at all!
Stayed 1 night in Aug 2024

2/10 Terrible

Gavin

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I had stayed at this hotel many times previously, but first time since 2020. Marriott has really let this hotel go. At check-in I was told they were giving me an ADA room to give me "more space." I asked if there was any reason I wouldn't want it, and he said "no, everything is the same, just the furniture is reconfigured to give more space." Well, when I took a shower shortly after I found a big problem - the accessible shower was designed so poorly that the water flooded the whole bathroom up to the toilet area (VERY narrow shower and the ADA seats/rails take up most of the area. And there is no curb to stop the water flow). Really uncomfortable for those without ADA needs. Then I realized that the AC was faulty and couldn't get very cool (it was a warm night). So I called down to ask if I could move to a regular room. And that's when the clerk admitted he lied to me about the room - he said the real reason he gave me that room was because all the other available rooms have completely broken ACs. Plus the spa was closed/broken the 3 days I was there, and I was told it had been out of order "for a while." That's an amenity that was part of the draw in booking this place - disappointing that they didn't disclose this fact. So clearly Marriott isn't performing the necessary maintenance to make this property worth visiting. I don't see myself coming back here.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rene

Stayed 6 nights in Mar 2024

2/10 Terrible

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ac broke
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
The property’s air conditioning was down so I was allowed to cancel, but I was not notified by the hotel, nor Hotels.com until several hours after I arrived in attempt to check in.
Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No a/c , very hot
Stayed 3 nights in Jul 2024

8/10 Good

erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioners not working, got a room which I wanted ,then air conditioner stop working.
Stayed 4 nights in Jul 2024

6/10 Okay

Jin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say AC UNIT was broken and it was hot. We did not get notify until i got there leaving me no choices.
Stayed 1 night in Jul 2024

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
Great stay. Kitchen was a big plus. I will definitely stay here again
Stayed 2 nights in Jun 2024

2/10 Terrible

Jesus

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My ac unit didn’t work the entire stay . So they sent me two portable fans . It was super hot and we were sweating !!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Denny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Breakfast options was very good. Only thing is parking fee is extra and it comes with in and out privileges.
Stayed 2 nights in Jun 2024

4/10 Poor

Tamika

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The heavier set lady at the desk was very rude and not helpful at all. Also, prior to checking in it should’ve been mentioned that the ac had went down in all of the rooms😘. I think for the amount of money you’re spending you accommodate the guest or give a discount . The room was entirely to hot and uncomfortable all day and night
Stayed 1 night in Jun 2024

2/10 Terrible

Scott

Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Pasadena visit
We have stayed at this hotel previously on a number of occasions. In the last 6 months it seems that the furnishings and the interior is not as well maintained. The people there are friendly and the breakfast is fair. Honestly their current policy of cleaning room after 4 days of stay is not adequate.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2024

4/10 Poor

Curtis

Travelled with pets
The air conditioning in the hotel was out of service. It was very hot, and the fan provided was not sufficient.
Stayed 1 night in Jun 2024