citizenM Los Angeles Downtown

4.0 star property

Choose dates to view prices

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Room, 1 King Bed, City View
Lobby sitting area
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪11 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Los Angeles Downtown

Central hotel with a 24-hour fitness center connected to a rail/subway station in Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from L.A. Live
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2327 out of 3060 reviews
Rating 8 - Good. 477 out of 3060 reviews
Rating 6 - Okay. 132 out of 3060 reviews
Rating 4 - Poor. 58 out of 3060 reviews
Rating 2 - Terrible. 66 out of 3060 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammed Altaf

Liked: Cleanliness, staff & service, property conditions & facilities
CitizenM was a nice, clean, stylish and well situated within downtown L.A. Various shops were within walking distance as to was Grand Central Market. Would love to come back here again in the future.
Stayed 7 nights in Dec 2024

10/10 Excellent

Janet

Stayed 3 nights in Nov 2024

10/10 Excellent

Mansour

Stayed 4 nights in Nov 2024

10/10 Excellent

Johnae

Stayed 3 nights in Dec 2024

10/10 Excellent

Kendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quick visit . Very clean, I love the scent of the hotel . Very cutesy and vibrant . This was my second stay here, the rooms are very small and made for one person or two people that are totally comfortable with one another, I had the king bed room both stays not sure if they offer a different style in other rooms. Would definitely stay again and again .
Stayed 1 night in Dec 2024

8/10 Good

Dr. Norbert

Stayed 3 nights in Nov 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

10/10 Excellent

Yixuan Heinrich

Decent service
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff was super friendly. I greatly enjoyed my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zacarias

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 2 nights in Dec 2024

10/10 Excellent

Gurraman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo helped us check in and he was amazing. Had a long day with a horrible experience flying with sun country. I ended up booking the hotel for the wrong day. Eduardo helped us get the room for the correct day, even tho Expedia wasn’t being flexible. Amazing experience and also the room and facilities were incredible. I’ll be sure to see if a citizen m is available any place I go in the future
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very comfortable. Loved the tv end of the bed wall to wall. Very close to all foods. Great community/ meeting area
Stayed 4 nights in Dec 2024

10/10 Excellent

Jomari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night for a concert near by....great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

kyunghee

Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of tech goodies however no usb charging ports
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, however streets in downtown la are dirty and smell like urine. Stepped in poop walking down the street. LA has really deteriorated it seems.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice I like the features the room has
Stayed 4 nights in Dec 2024

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Taurean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really nice. It has a unique layout and is quite refreshing. The room was nice. The iPad to control all electronics was great. The iPad charger didn’t work on the second day. The staff were friendly and helpful. The automated check in/check out system was great. Biggest downfall is the surrounding area. It is dirty and there are so many vagrants around. Don’t recommend walking around too much, my son was a little scared at times. Not the hotels fault, everything they control was really nice. I would recommend the hotel to anyone staying in the downtown LA area. The hotels security is great. Just be mindful the surrounding area is not very nice.
Stayed 2 nights in Dec 2024