2/10 Terrible
Maria
2 Oct 2024
Disliked: Staff & service
The cleaning staff came into my room unannounced to clean the room. I did not ask them to come inside unannounced. I had left the hotel to run an errand. While I was out that’s when the staff came into my room. They invaded my PRIVACY! My card was charged for a purchase I did not make! I had my notebook on the desk with my passwords to all of my accounts and personal information. Immediately after, I noticed a charge on my bank account that I did not make. I suspect my personal information was compromised to commit fraud. They also charge for a deposit upon arrival. It’s been days and the deposit it’s still not sent to my bank. Horrible experience.
Maria
Stayed 3 nights in Sep 2024