The Lensbury Resort

4.0 star property

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Photo gallery for The Lensbury Resort

Exterior
Bar (on property)
Indoor pool
Dutch Suite | Living area
Deluxe Twin

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

Dutch Suite

  • Sleeps 2

Classic Double

  • Sleeps 2
  • 1 Double Bed

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About this property

The Lensbury Resort

Family-friendly hotel with a full-service spa and a fitness center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
Our customers tell us they can't get enough of the helpful staff at The Lensbury Resort. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body scrubs, or manicures and pedicures at the spa
  • Amenities include a business center, meeting rooms, and a conference center
  • Onsite recreation includes 15 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium
  • Airport shuttle service available for a fee
The Lensbury Resort offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly The Lensbury Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Teddington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The Lensbury Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM.

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 389 out of 823 reviews
Rating 8 - Good. 246 out of 823 reviews
Rating 6 - Okay. 115 out of 823 reviews
Rating 4 - Poor. 38 out of 823 reviews
Rating 2 - Terrible. 35 out of 823 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Riverside location swimming oool
Stayed 3 nights in Dec 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location and facilities, food not so great
The hotel is impressive and the rooms comfortable. Location is great and near the river with some nice views. Facilities such as the gym are very good. Dinner was not so great as service was very slow, and the food was expensive for what it was. Slow service was likely due to seating me in an area near the bar not often used for food (no cutlery etc) as they have a no laptop policy in the main dining area. Not great if you want to eat and catch up on work.
Stayed 1 night in Jan 2025

2/10 Terrible

Sian

Stayed 3 nights in Dec 2024

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lensbury is like a home away from home. It’s not fancy but it’s great for those that enjoy the outdoor and sporty living like I do. Great gym and pool. Staff are fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 1 night in Jan 2025

8/10 Good

Peru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay, room was clean and comfortable and facilities great.
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property with lots of leisure facilities. Wish we could’ve stayed longer. We will definitely stay here again next time.
Stayed 1 night in Jan 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay for the last night of our trip to England. Wonderful in-house restaurant and pub, massive room for our family of 4, and a great vibe all around. Wished we had taken some time to see Twickenham, as it looked great on the way to the airport in the morning. Hope to stay here again and do that next time!
Stayed 1 night in Dec 2024

8/10 Good

Suvekxya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The area around the hotel was amazing, the view and the facilities that were open for us to use.
Stayed 2 nights in Dec 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Probably the worst hotel room I have ever stayed in. The main door did not open fully as the bed was in the way. Likewise the wardrobe door didn't open for same reason. Windows were single glazed so full of condensation - I am still recovering from the damp - and did not block any external noise - we were on 3rd floor but could hear every conversation outside the main entrance to the hotel. Despite asking "do not disturb" housekeeping staff stood out side our door each day for the noisy conversations. Every door on that floor was slammed shut by everyone using themNo minibar, no replenished tea/coffee etc. Rusty vent in shower. Poorly maintained decor in bathroom. The TV was virtually the size of a laptop. Plenty of power points - just no power from them (I expect poorly wired in). To be told that the room is going to be refurbished next year is no consolation to me - just confirmation that it was not fit for purpose when I was being charged to stay in it. Even the lift was like something from the 70's - everywhere was just so "tired". Even Premier Inn and Wetherspoons would be embarrassed about the lack of quality here - yet it looks so promising from the outside. If I could give it no stars I would but the minimum is one.
Bathroom Door
Window
external window
Shower rust
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ovberall very good and would stay again. Bit tired here and there but would recomend.
Stayed 1 night in Dec 2024

10/10 Excellent

mrs G A A P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Joshua

Liked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the size of the room and the quiet part of the resort we were in away from the main building with the sound of Teddington’s lock in the distance. The room was in good condition and clean. I don’t think the heated towel rail was working was the only thing I noticed. Also when I checked in it was after dark and I got lost trying to locate the building away from the main hotel once I checked in and as it’s not a very well lit site and I went the wrong way, it was a bit disconcerting. Almost certainly my mistake but perhaps taking people to the relevant exit would help or give clearer instructions,. The staff were helpful and polite though. Thanks would love to stay again and use more of the facilities next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Hamzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lady Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lensbury is a very good solution for staying in comfortable surroundings in South West London. Thecrooms are good, we didcask for a bath when booking but were put in a room withba shower (ugh)! however we survived. Whatcwas bad was, lack of properv cleaning if the room, wash basin and lavatory not cleaned. Also very annoying to be told at 9pm after dinner that the coffee machine had "been closed down", ie " cant be bloody bothered, why dont you have a drink".
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Enas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful stolen my experience items
Stolen my perfume and neckless and after my complain they said sorry the lady who cleaning the room working 8 yeara and never happen this before . I ask them did you open camera to check they said not allowed i have to go police and i ask the reception how do you confirm if this is true she didn’t know what to say really was upset and not care what happen with me …
Stayed 2 nights in Dec 2024