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Novotel London Brentford

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel London Brentford

Indoor pool
Exterior
Exterior
Lounge
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

Map
Great West Road, Brentford, England, TW80GP
  • Gtech Community Stadium
    12 min walk
  • Thyme
    3 min walk
  • Brentford Station
    8 min walk
  • London (LHR-Heathrow)
    19 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn London Brentford Lock, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1002)
The price is €108
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn London Brentford Lock, an IHG Hotel

About this property

Novotel London Brentford

Eco-certified hotel with a fitness center and a sauna
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel London Brentford offers 202 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Novotel London Brentford's great location. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of Gtech Community Stadium and The Musical Museum
  • Pets welcome for a fee
Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2960 square feet (275 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Brentford. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Brentford hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per night)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21-21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Elements

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Novotel London Brentford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews" "
Rating 8 - Good. 288 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jemma

Liked: Amenities, property conditions & facilities
Lovely hotel, enjoyed my stay. Room has everything you want, lovely walk in shower, large flat screen tv, tea and coffee making facilities, stay deposit box. Sauna and pool wonderful, free shampoo and conditioner for the swim and in your room. Could not find a hairdryer in room, foox for dinner excellet about £20 for a main, excellent service. Breakfast simply divine-eveything you could wish for! Staff helpful and attentive. There should be a sign though saying reception, person on laptop by a desk but I didn';t realise that was reception! Snacklyou can purchase by door and seats to sit on and places to charge your phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Peter Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and quiet. Also liked the cashless system.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Stayed 2 nights in Sep 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Carri, Bothell

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2024

10/10 Excellent

Gurdit

Stayed 1 night in Aug 2024

10/10 Excellent

Narinder

Stayed 1 night in Sep 2024

10/10 Excellent

Ethel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at the novotel-i would highly recommnd it. The rooms were spacious and clean, the front desk staff was soo helpful and excellent and the resturant and facilities were top notch! Well worth the price.
Stayed 8 nights in Aug 2024

10/10 Excellent

TINUOLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel so much. The only downside not a lot of sightseeing to do in this location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality
Stayed 2 nights in Sep 2024

8/10 Good

Silvia Karina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Novotel London Brentford. The hotel is modern and clean, with comfortable rooms. The staff were okay, though not particularly friendly. The swimming pool requires an appointment and has limited time slots, and during our visit, it was occupied by a class, making it less enjoyable. However, the breakfast was excellent, and the overall facilities were good, making it a decent stay.
Stayed 8 nights in Aug 2024

8/10 Good

Gurdit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Staff & service, amenities, property conditions & facilities
The stay was excellent value with in my opinion excellent facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Naveena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with one bus to shopping at Westfield
Stayed 4 nights in Aug 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay there
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service Issues
Poor service at breakfast. Slow to clear vacated tables and refill buffet breakfast with sausages, eggs and plates. Coffee machine wasn’t working, then it was fixed then ran out of milk. Waiting staff at breakfast either poorly trained or poorly managed….or both!
Stayed 1 night in Aug 2024

6/10 Okay

Zahid

Stayed 1 night in Aug 2024

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was great
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff are very polite and friendly. We had a great time staying there. We also enjoyed the breakfast.
Stayed 3 nights in Aug 2024