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Chessington Safari Hotel

3.5 star property

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Photo gallery for Chessington Safari Hotel

In-room safe, desk, iron/ironing board, free cots/infant beds
Interior entrance
Lobby
Indoor pool
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Leatherhead Road, Chessington, England, KT9 2NE
  • Chessington World of Adventures
    ‪4 min walk‬
  • Hobbledown
    ‪5 min drive‬
  • Sandown Park
    ‪10 min drive‬
  • London (LGW-Gatwick)
    ‪29 min drive‬

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Double room with bunk beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room

Safari Family room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari King Family room with bunk beds

Safari King Family room with bunk beds

Safari King Family room with bunk beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Holiday Inn London - Sutton by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, (861)
The price is €139
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn London - Sutton by IHG

About this property

Chessington Safari Hotel

Hotel with free parking, a short walk to Chessington World of Adventures
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chessington Safari Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Chessington Safari Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Safari Hotel offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Chessington Safari Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Safari Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1005 reviews
Rating 8 - Good. 295 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra

Stayed 1 night in Nov 2024

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Lia

Stayed 1 night in Nov 2024

8/10 Good

JAMES

Stayed 1 night in Nov 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Nicola

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 3 nights in Nov 2024

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. All seemed happy to be there- that is unusual and a sign of a good employer
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was a huge disappointment and certainly not worth the money. Dinner was incredibly overpriced — we paid £20 for a main dish that tasted like it had been reheated in a microwave. The quality was far from what we’d expect for that price point, and it seemed like the hotel was more focused on making a profit than providing guests with a quality meal. Breakfast was also below expectations, with limited choices that felt like a basic continental setup. For the price, we expected far more variety and quality in the offerings. The rooms were just average, and we found the beds to be uncomfortable. The mattresses felt old and in need of an upgrade. After a long day of travel, we were looking forward to a restful night, but the lumpy mattress made it hard to get a good sleep. On the plus side, the staff were polite and welcoming, and they seemed genuinely eager to help. However, despite their efforts, the overall experience didn’t meet our expectations. The hotel has potential but is in desperate need of improvements, especially regarding food quality and room comfort. We wouldn’t recommend staying here unless some of these issues are addressed
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel lovely staff easy parking and free, went for Halloween weekend decorations didn’t disappoint the park looked fabulous too
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, with well organised meal times and very efficient service. The hotel is great as all staff very friendly and helpful, with great atmosphere. The hotel is needing a bit of tlc and refurb as carpets getting worn and grubby. Great for access to park and animals, and parking really good. Only real complaint is the food, which although is very good and nice, it is quite pricey.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Average experience which could be so much better
Room was spacious and comfortable with a king-size bed and bunk beds. However the location of the room (302) was not ideal as it was in between a communal area and a cleaners store room and staircase so was fairly noisy. Also the window was tiny which made the room very dark and the lighting in the room is poor. The room over looked the hotels 'bin' area which was also not very appealing. Bathroom was adequate although the shower pressure was poor. Breakfast was also very average. Selection was ok but quality was poor and hot food was either over cooked and dry or cold. Restaurant seating area and tables were not cleaned well in between sittings. Hotel has so much potential but sadly doesn't need to raise its standards as they know they have a captive audience and will always sell rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness
Good in some places, average or below in most :(
Stayed 3 nights. Overall the hotel was nice, and was well thought out in some respects but severely lacking in others. The 'meet and greet' with the Gruffalo/Cocomelon was great, but the planned activities in the evening were severely lacking in thought. Some paper masks, a box of old crayons and some Halloween music playing on a speaker weren't much to get excited about. The pool facilities were excellent although sauna was Out Of Order and has been for a while. The bunk beds were cool for the kids and overall decor was quite fun throughout, but the room layout very strange and the rooms were very dark with poor lighting. Breakfast was terrible. Extremely low quality hot breakfast - sausages almost inedible. No Coffee machine, just a flask of instant with a pump, which in this day and age isn't great. Dinner was very over priced for what it was. Some staff members were nice, but majority were either lacking in social skills or just didnt care and were quite rude. I did question the staff members who were nice, whether they were being nice because they cared or if they were being nice because they wanted a 'postiive review'. A few questions which seemed like general interest were then quickly followed with them providing their name and asking to leave them a 'positive review'. Overall would I come back? Probably not. Which is a shame because the base is there for this to be a great place but too many cost cutting measures in place and a general poor level of customer service.
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Accidentally booked this online. Tried multiple avenues for getting refunded. They couldn’t be reached. Haven’t picked up their listed phone in 3 days of trying to contact them and did not respond to any email inquiries. Never checked in or even visited, but without a doubt the worst customer service I’ve ever encountered.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and hotel! Only gripe was being woken at 6:30 by kitchen staff downstairs banging
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite and well equipped so it’s a relaxing stay.
Stayed 2 nights in Sep 2024

8/10 Good

S

Stayed 1 night in Oct 2024

2/10 Terrible

Vivi

Stayed 1 night in Sep 2024

10/10 Excellent

Annmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking so not visiting park or zoo hut lived the hotel decor and theme. Lots of photo opportunities. Lovely room with a view. Fabuloys buffet breakfast every item cooked to perfection.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy family
We stayed in the Safari hotel - I was happy with everything from booking in to the food and service - I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Stayed 1 night in Sep 2024

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