The Hillcrest Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hillcrest Hotel

Reception
Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
75 Cronton Lane, 0, Widnes, England, WA8 9AR
  • Gulliver's World - Warrington
    12 min drive
  • Pyramid and Parr Hall
    13 min drive
  • Knowsley Safari Park
    16 min drive
  • Liverpool (LPL-John Lennon)
    24 min drive

Room options

Comfort Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Suite

  • 19.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Hillcrest Hotel

Hotel in Widnes with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
The Hillcrest Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Widnes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Hillcrest Hotel. During your stay, you'll be close to Knowsley Safari Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Cu Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 14 minutes by car from Sefton Park and 5 minutes from Sherdley Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. The business-friendly The Hillcrest Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Widnes hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:00 AM.
Cu Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
Nelson's - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 9.95 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cu Restaurant
  • Nelson's

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 30 2024 to January 6 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 5.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillcrest Hotel
Hillcrest Hotel Widnes
Hillcrest Widnes
The Hillcrest Hotel Widnes UK - Cheshire
The Hillcrest Hotel Hotel
The Hillcrest Hotel Widnes
The Hillcrest Hotel Hotel Widnes
The Hillcrest Hotel Sure Hotel Collection by Best Western

The Hillcrest Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 169 out of 588 reviews" "
Rating 8 - Good. 236 out of 588 reviews" "
Rating 6 - Okay. 111 out of 588 reviews" "
Rating 4 - Poor. 40 out of 588 reviews" "
Rating 2 - Terrible. 32 out of 588 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we travel to St. Helens/Widnes we will only stay at this hotel as the staff are great and couldn't ask for anything better.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Suprise visit to see family
Was ok. You can see what they are trying to do with the upgrades but bathrooms were still to be done and bedroom smelled of smoke as the perspn before had been smoking. Ash all over the windowsill where they had been hanging out. Main part of the hotel was nice but might off been better to close and do the refurb rather than have people staying.
Stayed 1 night in Jun 2024

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness
We were particularly disappointed with our room. The bathroom had cracked and broken tiles, towel rail torn from the wall, extract fan not working etc. The single beds were the smallest single beds I have ever experienced, dressing table was very badly stained, chair was covered in crumbs or particles of whatever, decor extremely poor, tv had only one channel we could access. For the costs charged we would have expected a much higher standard
Stayed 1 night in Jun 2024

2/10 Terrible

Swerve

Business traveller
This hotel has been done up nice rooms, went to get a drink from bar at 2130 to find it shut four to having lots of trouble in there drugs etc, went earlier next night to find it was completely shut even restaurant for a party event, the hotel feel unsafe as they have lots of residents there hanging around smoking weed arguing till early hours I even saw one of them letting a dog out there car boot for air then putting it back in the place felt like a ymca
Stayed 2 nights in May 2024

8/10 Good

Keith

Very pleasant at Reception. Waitress service good. Lift antiquated and noisy
Stayed 1 night in May 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful, good facilities and food was good as well, well recommend for a stay.
Stayed 2 nights in Apr 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staying for 1 night was plenty. The rooms have been modernised 3 years ago, however, there has been large omissions such as basic bathroom amenities which are tired and damaged. The shower failed to work at all, and when it did kick in, was happy to cover everyones temperature zone ranging from ice cold to burn your face off hot, and it does this all by itself. And dont think that even though you are on the top of the building that you wont get to hear the party, the walls are paper thin and the party will leave you tired with a disturbed nights sleep on an aging mattress. Breakfast. Not enough tables made up. No one on hand to clear tables and prep for more. The chef decided to dissappear with absolutely no food left at the self service servery for guests arrivjng, and this was not even 0845 yet. The reception and bar staff were welcoming and happy to help out and the standards of hygeine were as should be expected. Location is great too. Just be open minded when booking, its a clean room for the night.
Stayed 1 night in Mar 2024

4/10 Poor

david

Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Stayed 1 night in Feb 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great mostly
I did originally like the non carpet floors but found it very noisy in the corridors with people walking and doors banging. I could hear the music from last night but that was not an issue . A full mirror in the bedroom would have been nice. Unusual I thought not to have one. Everywhere nice and clean and everything me very friendly of course :)
Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Stayed at this hotel before over the years, room was lovely, paid for a deluxe, shower in the bathroom was a disgrace, hardly any pressure, you had to hold it, mentioned when checking out and they said were aware already!!! Breakfast was disappointing, cold food, cold plates, had to ask for bread for toast. Think it might be used at present for homeless. Receptionist was lovely and friendly. Foyer area has had a refurbish and very nice.
Stayed 2 nights in Jan 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with excellent facilities. Staff were very friendly and the food was lovely. The bedroom was ok but in need of redecoration and the restaurant was cold and not comfortable but would stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Malaki

Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked a Twin room,have normally stayed in a Double. The room was very small and the single beds were very small.!! Like Caravan single beds. Did not sleep well at all.
Stayed 1 night in Dec 2023

10/10 Excellent

Ena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly Hotel all staff couldn't do enough for you, the recent re- decoration is absolutely beautiful to both the rooms and passages.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Lovely hotel and excellent value for money. Only issue was the shower was not working very well and we didn’t have to time to ask for it to be rectified.
Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Stayed 1 night in Nov 2023

10/10 Excellent

Malaki

Stayed 1 night in Nov 2023

2/10 Terrible

Brandon

Stayed 1 night in Nov 2023

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were lovely and welcoming and just the best
Stayed 1 night in Oct 2023

2/10 Terrible

Gemma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is being used to hose students and homeless persons. When we arrived it was full of noisy students and we could see guests smoking out of their bedroom windows. In addition to this there were people with clear addiction issues at the property vomiting on it. We were travelling with two children and the hotel was not a safe place to take them. We had requested a slightly earlier check in (30 mins max) to allow us to get ready for a family funeral and were turned down. We did not even check in as this hotel was not suitable for habitation by paying guests.
Stayed 1 night in Oct 2023