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OYO Lakeside Haydock Hotel, St Helens

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO Lakeside Haydock Hotel, St Helens

Standard Room, Multiple Beds (Family of 3)
Lobby sitting area
Standard Double Room, 1 Double Bed
Front of property
Hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Garswood Old Road, Manchester, St Helens, England, WA11 7LX
  • Haydock Racecourse
    4 min drive
  • Toby Carvery Waterside
    1 min walk
  • St Helens Central Station
    5 min drive
  • Liverpool (LPL-John Lennon)
    32 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds (Family of 3)

Standard Room, Multiple Beds (Family of 3)

Standard Room, Multiple Beds (Family of 3)

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed (Wet Room)

Economy Double Room, 1 Double Bed (Wet Room)

Economy Double Room, 1 Double Bed (Wet Room)

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 11 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Similar properties

Exterior

Ibis Styles Haydock

Pet-friendly
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (820)
The price is €82
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Ibis Styles Haydock

About this property

OYO Lakeside Haydock Hotel, St Helens

Hotel in St Helens with free parking
Along with a 24-hour front desk, this smoke-free hotel has free self parking and free WiFi in public areas.
OYO Lakeside Haydock Hotel, St Helens offers 44 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. LCD televisions come with digital channels. Bathrooms include bathtubs or showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
During your stay at OYO Lakeside Haydock Hotel, St Helens, you'll be close to Knowsley Safari Park. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi in some public areas
  • Free self parking
  • To-go breakfast served daily for a fee
  • Just a 4-minute drive from Haydock Racecourse and a few minutes from Citadel Arts Centre
WiFi is free in public spaces. Self parking is free.

This St Helens hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 4.99 per person

Family friendly

  • Free cots/infant beds

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV

More

  • Desk
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 4.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

OYO Lakeside St Helens
OYO Lakeside Haydock Hotel, St Helens Hotel
OYO Lakeside Haydock Hotel, St Helens St Helens
OYO Lakeside Haydock Hotel, St Helens Hotel St Helens

OYO Lakeside Haydock Hotel, St Helens Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 73 reviews" "
Rating 8 - Good. 28 out of 73 reviews" "
Rating 6 - Okay. 6 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 12 out of 73 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Jo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
The hotel cancelled my booking the night before I was supposed to come and stay and then still charged me the full price even though I was to pay on arrival + I didn’t actually go to the hotel
Stayed 1 night in Sep 2021

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t use OYO ever
Booked her weeks in advance. 24 hours before I was due to arrive I was moved to an OYO miles away in Warrington. Shambolic organiasation. New place was a dump. No reason given, no attempt to apologise. Absolutely joke
Stayed 1 night in Sep 2021

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
I found many positives in staying at OYO Lakeside Hotel. Clean. Comfortable. Good bathroom. the only criticism I have is the noise from other rooms. Sadly I could hear people opening and closing their doors and the sound of people walking about overhead. This really spoiled an otherwise excellent stay.
Stayed 1 night in Sep 2021

10/10 Excellent

Adelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 1 night in Sep 2021

8/10 Good

William

Stayed 1 night in Sep 2021

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
God bless the receptionist, the hotel needs her.
Very friendly and efficient receptionist. No TV aerial cable in room. Promptly replaced by reception. Smell from sewers in bathroom. Loose toilet seat and tap on wash basin. Toilet paper so cheap your finger go through. No soap provided. Used towel in bathroom and only 1 clean one provided. Dirty cup mark on bedside table in covid period! Bathroom waste bin not empty. No waste bin in room. Insufficiently thick pillows and only 1 each. Having frequently stayed in similar price and cheaper hotels throughout Europe I can say this is the worst.
Stayed 1 night in Sep 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff
Stay was great we went to see Sir Tom Jones in Haydock and Chris the lovely lady on reception was extremely helpful as I hadn’t printed my tickets out and she very kindly did them for me she also helped a few other guests with taxis etc lovely lady
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom Jones
The staff were friendly and I even won a bottle of wine on a scratch card as they were celebrating 2years open . Would defiantly go back 😀
Stayed 1 night in Aug 2021

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Premier Inn rebranded just the same pnly cheaper
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was smelly
Room smelt of stale cigarette smoke and had tainted the carpet, curtains and soft furnishings. I reported this on first evening was given an air freshener but problem was not solved so went out and got some fabreeze which helped a little. But should have been up to me to sort. Bed was comfortable and clean however and staff were friendly.
Stayed 2 nights in Aug 2021

4/10 Poor

james

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

2/10 Terrible

Claire

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking!!
Whilst travelling to the hotel which was a seven hour drive, I received a phone call to inform myself and my friends the rooms where no longer available over the weekend. The gentleman who spoke to me was rude and gave no reason to this. Our journey up was then ruined by trying to book an alternative hotel which cost a total of £750 for two rooms. I am absolutely disgusted in the service and will not be looking to stay in this chain again. DO NOT BOOK IT!!
Stayed 2 nights in Aug 2021

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
On site parking. Room clean and a good size. Went as a family of 4 (2 adults 2 children) good facilities beds so comfortable. Quiet. Polite staff. Would recommend
Stayed 1 night in Aug 2021

2/10 Terrible

Neil

Travelled with family
Disliked: Staff & service
Oyo Hotel
It's the worse experience I've ever had got there with family only to find my reservation had been cancelled by the hotel disgusting
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2021

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Carole

Disliked: Property conditions & facilities
Stale Smell
The hotel is tired and needs a refurb. There are stains on carpets and chairs in the rooms and the rooms and corridors smell of stale cigarettes. The rooms were clean, but just dated and tired. The bed was large and comfy and the sheets were clean. No soap in the dispensers in the bathroom either...luckily we'd brought our own! The staff, however, were lovely, and very friendly. But we wouldn't stay here again due to the bad stale cigarette smell.
Stayed 1 night in Jul 2021

2/10 Terrible

Joyce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave my room away leaving me stranded with two children. Blaming me for cancelling the booking. Not helpful at all no hotels in area free, so had no option to drive a further 4 hours late at night to get home. Not impressed at all.
Stayed 1 night in Jul 2021

2/10 Terrible

Kulwnat Pal

Disliked: Cleanliness, staff & service, room comfort
No toilet roll in the bathroom. Total cleanliness of the place 0. Cobwebs on the windows in the stairs. No handle on the our door. No lock in the bathroom. Stains on the curtains and the mirror. Could do with total clean and paint But staff were great 10/10
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

STEPHEN

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stay away
Parts of hotel appeared to be housing emergency accom for local people. Lots of shouting inside and outside. Constant smell of young people smoking substances coming up through windows. Corridors smelt dirty.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Since the hotel as switched to OYO the property has deteriated and is in need of a full docoration, and refurb. Staff are courtious and helpful. There appears to be long term residents in some rooms.
Stayed 2 nights in Jun 2021