3 different hotel names, Wallis Sao Bento, Wallis Rato & Wallis Guesthouse V under the same management. Located in the same building, diagonally across Rato Metro (3 minutes' walk).
Like :
1) Good location : 2 supermarkets within 7 minutes' on foot (Pingo Doce & Continente), some cafes nearby, safety
2) Spacious and clean. Excellent ensuite room - good shower pressure & easily controlled hot water (if you book a room with attached shower/toilet). Pleasant roof-top terrace & comfortable, underused shared living room with huge LED TV on level 7, shared kitchenette on every floor with proper cutlery, kitchen utensils & paper kitchen napkins provided.
(3) Friendly reception staff though not always there at all hours (absent during lunch break hours)
Need improvements :
(1) Very dim common corridors on all floors & totally unlit staircase during my stay. No writing desk in room.
(2) 2 old-fashioned, manually operated lifts which do not always work. Several floors in hostel, up to level 6
(3) NO shared hairdryer at the reception. Bring your own!!!
(4) Very slow wi-fi in room. Ok only in kitchen & living room.
If you are not used to traffic noise, the location might not suit you. However, I personally find it within bearable limits. If you can live with the negatives, this hotel/hostel is not a bad budget choice.