EPIC SANA Lisboa Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EPIC SANA Lisboa Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, steam room, body treatments
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100
  • Amoreiras Shopping Center
    3 min walk
  • Breakfast - Epic Sana Lisboa
    1 min walk
  • Amoreiras Stop
    2 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room (with Extra Bed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Twin Room (Deluxe)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

EPIC SANA Lisboa Hotel

Luxury hotel connected to a shopping center in Lisbon City Center with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at EPIC SANA Lisboa Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Marquis of Pombal Square. You'll find features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Flor-de-Lis
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to aromatherapy, hot stone massages, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the breakfast
  • Within a 15-minute walk of Marquis of Pombal Square and Avenida da Liberdade
  • Airport shuttle service available for a fee
EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 14 meeting rooms, and coworking spaces are available. Event space at this hotel measures 18934 square feet (1759 square meters) and includes a conference center. A seasonal outdoor pool, a 24-hour fitness center, and a library are also featured at the luxury EPIC SANA Lisboa Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

Flor-de-Lis - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Scale Bar - This bar serves light fare only. Open daily.
Upscale Bar - This poolside bar serves light fare only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Secured covered valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18934 square feet of space)
  • Coworking spaces
  • Meeting rooms - 14

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

EPIC SANA Lisboa Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 834 out of 1002 reviews" "
Rating 8 - Good. 130 out of 1002 reviews" "
Rating 6 - Okay. 21 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Liked: Amenities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Darcy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

MAHAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best shower I have ever experienced
Stayed 1 night in Sep 2024

10/10 Excellent

Aline Candida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Incredible amenities and views. Very clean.
Stayed 1 night in Sep 2024

8/10 Good

Leslie, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations.
Stayed 2 nights in Sep 2024

10/10 Excellent

YOTA

Stayed 2 nights in Aug 2024

8/10 Good

joginder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous & attentive staff. Excellent breakfast options. Lovely gym and spa. Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

Martin

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The Spa was good. The room wasnt ready at 3pm had to wait for 1.5 hr only to receive the wrong room. Another room was prepare which took another 45 mins!! Not all staff friendly. Information on room and facilities poor. Breakfast good but the rest of the food was terrible, my husband got food poisioning and lost two days of our five day trip plus the loss of time on arrival . All in all a disaster. Will not be returning
Stayed 4 nights in Sep 2024

10/10 Excellent

Laura, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you like a little luxury, with amazing customer service in every area of the hotel, just fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Khoshal

Stayed 2 nights in Sep 2024

8/10 Good

Ylanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very modern. Nice rooftop food area! Also, has two nice heated pools indoor and outdoor. Large, clean, and very modern rooms. Loved the stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Aerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything my kids lovely. And they wanna to back next year
Stayed 6 nights in Aug 2024

10/10 Excellent

Paulino

Liked: Property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Lynne

Stayed 3 nights in Aug 2024

8/10 Good

Farshad, London

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Impressed
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 6 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great staff, always helpful and courteous
Stayed 4 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the walk up from town.
Beautiful hotel. Fabulous check in staff.
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After I informed them I would not be arriving for my first stay, the staff at Epic SANA never informed me that I would need to contact Expedia to inform them of this. Then, while on-site, the concierge advised me of this but did tell me that if Expedia contacted the hotel, they could adjust it and remove it the first night. Once Expedia contacted them, they told them that nothing could be done. I feel that the communication was extremely poor, and I also got no help from Expedia.
Stayed 6 nights in Aug 2024