EPIC SANA Marques Hotel

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for EPIC SANA Marques Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
View from property
Lobby
Couples treatment room(s), sauna, hot tub, steam room, body treatments
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
  • Eduardo VII Park
    ‪3 min walk‬
  • Marquis of Pombal Square
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(70 reviews)
  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Premium Double or Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About this property

EPIC SANA Marques Hotel

Luxury hotel connected to a shopping center in Lisbon City Center with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite.
EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around EPIC SANA Marques Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Marquis of Pombal Square. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Italian cuisine at ALLORA Restaurant & Bar, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, body treatments, or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Marquis of Pombal Square and 5 minutes by foot from Avenida da Liberdade
  • Airport shuttle service available for a fee
EPIC SANA Marques Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 23056 square feet (2142 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and a terrace are also featured at the luxury EPIC SANA Marques Hotel. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of EPIC SANA Marques Hotel was completed in September 2021.

This 5-star Lisbon hotel is smoke free.

ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
The Garden - This restaurant serves breakfast only. Open daily.
Lobby Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 25 per day)
  • Secured covered valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • ALLORA Restaurant & Bar
  • Skypool Lounge
  • The Garden
  • Lobby Bar

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (23056 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – September 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
EPIC SANA Marques Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 1519

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

EPIC SANA Marques Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 869 out of 1006 reviews" "
Rating 8 - Good. 97 out of 1006 reviews" "
Rating 6 - Okay. 23 out of 1006 reviews" "
Rating 4 - Poor. 10 out of 1006 reviews" "
Rating 2 - Terrible. 7 out of 1006 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Marshilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless and superb.
Faultless. Fabulous hotel with brilliant staff all of whom were cheerful, helpful, observant and charming. Breakfast was superb, coffee and juice arrived within seconds of being seated. The range of fresh food covered all I could want and more. I’ve stayed in thousands of hotel in my life and this was outstanding in every way. Just a shame we didn’t get to use the wonderful roof top pool on the 13th floor with fabulous views over Porto.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Rahim At the Front Desk was very accommodating and assisted us with restaurant reservations. Very nice guy.
Stayed 1 night in Oct 2024

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sobana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay. Excellent breakfast food and fruit choices coupled with superb wait staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Dora

Disliked: Cleanliness, staff & service
The hotel is located in a central location which makes it nice to tour the area easily. Unfortunately when I requested transportation and early check in during the online checkin I received no response. Once being assigned my suite (4:00pm) :/ I arrived at the room and the carpet was stained, tables had crusty food on them, auto curtain wouldn’t work. I tried calling several times with no answer so I slept with bright lights shinning in. The following morning I tried to shower and quickly noticed the floor started to flood. Called for assistance and was told they would try to send someone and when I explained my plans were that morning I was told maintaince wasn’t onsite yet. My husband needed to shower as well, he removed the drain with a hanger and disposable toothbrush to quickly notice large amount of debris. He removed the debris and went to shower BUT wait the conditioner was empty. We left in to have breakfast to arrive back at the room with maintaince and housekeeping present to clean up the flooding and fix the drain AND the curtains. We couldn’t use the restroom or anything in the room with them present so we headed out. We stopped by the front desk to explain our frustration and was quickly dismissed. At no time did ANYONE apologize for the inconvenience. I wouldn’t recommend staying as the Maintence and service was very disappointing. It’s hard to believe that housekeeping didn’t notice the flogged drain when cleaning as it was immediately apparent to us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Not near to old town- need to get taxi or metro
Stayed 5 nights in Oct 2024

10/10 Excellent

raymond

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work/family trip
Rooftop pool amazing view of Saint George castle. Great service. Rooms good size and comfortable bedding
Stayed 3 nights in Oct 2024

10/10 Excellent

Saba Rashid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely caring and helpful staff. The service was flawless. We stayed in room 1123. Our chambermaids were so polite. Have us loads of chocolates in the evening. Came around many times to ask if we need anything. Lovely girls. Jessie from Cape Verde. Roof top pool very clean and amazing ambience Highly recommended
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anjali, Amarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice business class hotel. Good location for frequent business travelers. Great restaurant. Great service. Friendly staff. Very modern chic decor. Maybe wouldn’t stay here for holiday purposes because too much traffic.
Stayed 1 night in Oct 2024

10/10 Excellent

li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars hotel with great amenities and friendly staff, closed to the shopping district. Slightly far from Alfama (old town) - 30 minutes walk though but closer to the airport and train station. Overall it offers a better price than staying in the hotel within Alfarma district.
Stayed 2 nights in Sep 2024

10/10 Excellent

jennifer, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the epic sana marquis in Lisbon. Staff amazing, beautiful room, comfortable bed, great coffee. The sauna, steam room and hot tub at the spa were amazing!
Stayed 2 nights in Oct 2024

6/10 Okay

Kristin

Stayed 3 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better hotels ive stayed at. Spa is amazing and i never felt like i was being upsold. Most things were included. Staff were nice and even granted us acess to facilities before and after our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport with shuttle service
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great facilities!
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

8/10 Good

ERNESTO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024