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4.5 out of 5

"Great hotel, friendly and helpful staff, wonderful breakfast. Perfect location near a park and the high end shopping area. " More

By a verified traveller on Tue 01 Aug 2023

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Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The shopping around EPIC SANA Marques Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenida da Liberdade. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.

  • Free WiFi
  • Enjoy Italian cuisine at ALLORA Restaurant & Bar, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to aromatherapy, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 5-minute walk from Avenida da Liberdade and 3 minutes on foot from Marquis of Pombal Square
  • Airport shuttle service available for a fee

EPIC SANA Marques Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for EPIC SANA Marques Hotel

Everyone (8) Couples (4) Family (1)
5 out of 5
Great hotel, friendly and helpful staff, wonderful breakfast. Perfect location near a park and the high end shopping area.

Posted by on 1 Aug 2023

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Comment from Hotel Management

1 Aug 2023 by Guest Experience

Dear Claudio,Thank you very much for your wonderful feedback relating to your recent stay at EPIC SANA Marquês. We are very happy to read that you enjoyed the our attentive staff,location and our delicious breakfast.I have shared your encouraging comments with our team, it will definitely encourage them to continue to provide superior service and even more memorable experiences to our guests.We look forward to welcoming you again soon at the EPIC SANA Marquês for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service.Kindest regards,Karim Ally

5 out of 5
Really good location near Marques de Pombal, about 5 minutes walk from Picoas and Parque metro stops. The Yellowbus tour also stops over the road. The hotel is well maintained and beautiful. It’s calm and welcoming. Breakfast caters for everyone really well, and is fantastic. The staff really make this hotel, from check in, to the lobby bar, to simple questions… everything was handled with ease and friendliness. Would stay here again!

Posted by on 16 Apr 2023

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Comment from Hotel Management

17 Apr 2023 by Guest Experience Manager

Dear Mr. Sebastian,Thank you for the preference shown towards EPIC SANA Marquês Hotel and the willingness to let us know your opinion about our service.We feel extremely delightful for your kind words. It us a pleasure to provide you with our best service in order for you to have the best hospitality experience.See you soon!Kind regards from sunny Lisbon,Paulo AlvesGuest Experience Manager

5 out of 5

Posted by on 28 Aug 2019

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5 out of 5
Modern hotel with good facilities. Parking on site and very helpful

Posted by on 7 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Paulo Alves

Dear Guest, Thank you for the preference shown towards SANA Lisboa Hotel and the willingness to let us know your opinion about our service. We truly hope to have the opportunity to welcome you in the future. Kind regards, Paulo Alves Guest Experience

4 out of 5
Erittäin ystävällinen ja huolehtivainen henkilökunta. Loistava aamiainen.

Posted by on 11 Feb 2024

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Comment from Hotel Management

13 Feb 2024 by Guest Experience

Dear AnitaWe sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,Karim AlyGuest Experience

4 out of 5
Ok

Posted by on 25 Sep 2023

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Comment from Hotel Management

30 Sep 2023 by Guest Experience

Dear Mario,Thank you for your comment and preference for EPIC SANA Marquês.We do aprecciate your feedback regarding your stay with us and we look forward to welcome you back again,Kindest regards,Karim AlyGuest Experience

5 out of 5
Wonderful hotel, very friendly reception crew

Posted by on 16 Jun 2023

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Comment from Hotel Management

25 Jun 2023 by Guest Experience

Dear KatarinaThank you for the preference shown towards EPIC SANA Marquês Hotel and the willingness to let us know your opinion about our service.We feel extremely delightful for your kind words. It us a pleasure to provide you with our best service in order for you to have the best hospitality experience.On behalf of the whole team, we hope that we can welcome you back very soon.Karim AlyGuest Experience Manager

4 out of 5

Posted by on 9 Apr 2023

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4 out of 5
Very nice and friendly and professional staff and reception. Hotel is located quite central. The next metro station is only a few walking minutes away. And also UBER can pick you up easily in front of the hotel. Very nice and healty breakfast. - The room electronic (for various lights, curtains) is a bit difficult to manage. Too many switches and combinations are possible withouth explanation what is for what.

Posted by , from Kloten on 3 Apr 2023

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Comment from Hotel Management

8 Apr 2023 by Guest Experience Manager

Dear Mr. Thomas,We would like to thank you for choosing EPIC SANA Marquês Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,Paulo Alves

5 out of 5

Posted by , from Dübendorf on 5 Mar 2023

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Property Features

EPIC SANA Marques Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this hotel measures 23056 square feet (2142 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury EPIC SANA Marques Hotel. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of EPIC SANA Marques Hotel was completed in September 2021. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 2 bars or lounges
  • 23056 sq ft of conference space
  • 2142 sq. m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Entrecampos Station (2.2 km / 1.4 mi)
  • Metro station: Parque Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

ALLORA Restaurant & Bar – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Skypool Lounge – This poolside rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

The Garden – This restaurant only serves breakfast. Open daily.

Lobby Bar – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

EPIC SANA Marques Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Property registry number - 1519
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Minimum age for COVID-19 test requirement: 14

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel SANA Lisboa
  • Lisboa SANA Hotel
  • SANA Hotel Lisboa
  • SANA Lisboa
  • SANA Lisboa Hotel
  • SANA Lisboa Hotel Lisbon
  • SANA Lisboa Lisbon
  • Sana Park Lisboa Lisbon
  • SANA Lisboa Hotel
  • EPIC SANA Marques Hotel Hotel
  • EPIC SANA Marques Hotel Lisbon
  • EPIC SANA Marques Hotel Hotel Lisbon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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