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My Story Hotel Rossio

3.0 star property

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Photo gallery for My Story Hotel Rossio

View from room
Front of property
Property grounds
Reception
Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
  • Rossio Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Carmo Convent
    ‪3 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Rossio)

View from room

Double Room (Rossio)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Down duvets, minibar, in-room safe, desk

Twin Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room (Rossio)

Down duvets, minibar, in-room safe, desk

Twin Room (Rossio)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Internacional Design Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.5 out of 5, Wonderful, (1006)
The price is €181
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Internacional Design Hotel

About this property

My Story Hotel Rossio

Hotel with a 24-hour front desk, steps from Rossio Square
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
My Story Hotel Rossio offers 46 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at My Story Hotel Rossio. During your stay, you're just a quick walk from Rossio Square. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Rossio.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
My Story Hotel Rossio has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11295

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
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My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 559 out of 873 reviews
Rating 8 - Good. 266 out of 873 reviews
Rating 6 - Okay. 40 out of 873 reviews
Rating 4 - Poor. 5 out of 873 reviews
Rating 2 - Terrible. 3 out of 873 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday stay....
We had the most amazing stay to celebrate my birthday. The staff were friendly on check in and then they surprised me with a bottle of prosecco, chocolate cake and balloons to kick start my celebrations. The location is right in the heart of the city. Breakfast was fantastic, lots of choice. The room were comfortable and modern. I will definitely be back..... thanks for making it a birthday to remember .....
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size a little small, less than 1’ clearance on the end of the bed. Great staff!!! Great location!!!
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Comfortable bed in tiny room.
Desk staff were friendly and helpful. Bed was very comfortable and the bathroom was clean and a reasonable size. The room itself was incredibly tiny with no desk or table. Outlets for devices were limited. Storage space was small. With two small suitcases, it was difficult to navigate the room. Excellent location.
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great central loation
Great central location.
Stayed 1 night in Sep 2024

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Decent size rooms for Europe
Stayed 2 nights in Aug 2024

10/10 Excellent

Marci

Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Lumin, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Lumin, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff members.
Stayed 1 night in Aug 2024

6/10 Okay

Marina

Travelled with partner
Liked: Cleanliness, staff & service
Room was pretty small and barely any place to place our luggage, but overall enjoyed our stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel and location
Really enjoyed our stay. The staff were friendly and helpful. The location was excellent. The room was small but sufficient. My husband struggled a bit with the sloping roof
Stayed 5 nights in Aug 2024

10/10 Excellent

Rajeshkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Stayed 4 nights in Jul 2024

10/10 Excellent

Arvind, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally Located in the middle of the city close to dinning, events and public transportation. The hotel staff were excellent and tried their best to make the stay comfortable and pleasant. The breakfast was excellent. Will recommend the resort.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay, central to everything
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

chhordavid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and Clean room and had everything advertised. Quiet area and easy walkable to city center (5-15 minute to Luis 1 bridge. Great for families or people wanting a big room . Staff was great and always smiley, asked for a beach recommendation and had a local suggestion which we gladly took. If I come back to porto, i would gladly come back to that place !
Stayed 1 night in Jun 2024

6/10 Okay

Hongjian, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is very small. I feel that I was in the prison.
Stayed 3 nights in May 2024

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was amazing!! even though the room was small, it was nice and comfy. also the shower had amazing water pressure.
Stayed 7 nights in May 2024