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Hotel da Estrela by Unlock Hotels

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel da Estrela by Unlock Hotels

Suite Hastens
Exterior
Property entrance
Terrace/patio
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
Rua Saraiva De Carvalho 35, Lisbon, 1250-242
  • Amoreiras Shopping Center
    8 min walk
  • Avenida da Liberdade
    15 min walk
  • Marquis of Pombal Square
    16 min walk
  • Lisbon (LIS-Humberto Delgado)
    23 min drive

Room options

View all photos for Suite

Suite

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

EXE Liberdade

Free WiFi
Air conditioning
Breakfast available
Parking available
4.5 out of 5, Wonderful, (1001)
The price is €137
for 1 room
includes taxes & fees
1 Jan - 2 Jan
EXE Liberdade

About this property

Hotel da Estrela by Unlock Hotels

Luxury Lisbon hotel in Lisbon Old Town with a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room. Housekeeping is not available.
Hotel da Estrela by Unlock Hotels offers 19 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Lisbon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

During your stay at Hotel da Estrela by Unlock Hotels, you're just a quick walk from Amoreiras Shopping Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • 15 minutes by foot from Avenida da Liberdade and a 4-minute drive from Rossio Square
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel da Estrela by Unlock Hotels. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to noon.
Book Restaurant Terrace - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–noon: EUR 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Book Restaurant Terrace

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 50 per room (one-way)
  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel da Estrela by Unlock Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Da Estrela Hotel
Da Estrela Lisbon
Estrela Hotel
Hotel Da Estrela
Hotel Da Estrela Lisbon
Hotel Estrela
Hotel da Estrela
Da Estrela By Unlock Hotels
Hotel da Estrela by Unlock Hotels Hotel
Hotel da Estrela by Unlock Hotels Lisbon
Hotel da Estrela by Unlock Hotels Hotel Lisbon

Hotel da Estrela by Unlock Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 275 reviews" "
Rating 8 - Good. 103 out of 275 reviews" "
Rating 6 - Okay. 20 out of 275 reviews" "
Rating 4 - Poor. 4 out of 275 reviews" "
Rating 2 - Terrible. 2 out of 275 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Vicki

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
My main issue with this hotel is that we asked to speak to the manager about an issue. The issue was not the fault of the hotel in any way but we were asking to see if a compromise could be made in a booking error. Again, it was not the hotel’s fault. However, when the manager did speak to us she chose to do so in front of several other guest. I feel this was highly inappropriate and embarrassing. We should have been spoken to privately. As for the hotel room, there was a red, raised stain on the carpet near the window. Also, I did not enjoy the see through shower in the middle of the room or the toilet cubicle, also in the middle of the room, that had no light. The breakfast was decent. Most of the staff was friendly and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Maria

Liked: Staff & service, room comfort
I did not like the shower/tub. It was hard to take a shower. Room lighting was not good. I requested for a box breakfast as I am supposed to have a free meal. They instead gave a me a meal at 3:30am. It was nice for them to do that.
Stayed 1 night in Jun 2024

10/10 Excellent

alek

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
First I would like to say the picture they use for the property is not of the hotel property. It is a government building that the hotel is behind so that in its self is misleading. I did not find the hotel within walking distance to restaurants or shopping. You definitely need to Urber. The facility itself is run down and need a face lift. Carpeting in the lobby was worn and uneven so a tripping hazard. My room though large was funky and the design was out of the 80’s. The sofa and pillows were stained. And the lighting both in the room and bathroom was inadequate. I would never recommend or stay again. Staff was nice enough and it was quiet but that’s all I can really say positive about the facility.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite and the staff was very helpful. Nice stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon stay
Staff were extremely attentive. I borrowed an adaptor for my iPhone and without that help I would have run out of battery. Room very comfortable, and an excellent inclusive breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Ernelita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the suite and it was so homey.

10/10 Excellent

Marcio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location, room was very quiet, comfortable bed, clean room and friendly staff. Will book again for our next stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect: great room, caring service, good breakfast, central yet quiet location.
Stayed 6 nights in Jul 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely boutique hotel. Our room was amazingly large…especially for Lisbon, the bathroom was also large with a fabulous shower…lots of pressure and hot water along with a large bathtub. Staff was very helpful making reservations and calling us a taxi. Breakfast was very good in a lovely sun filled room. Definitely would recommend!

10/10 Excellent

Mary Ethel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.
Stayed 7 nights in May 2023

10/10 Excellent

Hilaire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with a convenient parking lot. The room was large and comfortable. The only thing we didn't like was the bathtub faucet did not work.
Stayed 1 night in Nov 2022

10/10 Excellent

SEYED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation in a nice area of Lisbon. Highly recommend.
Stayed 2 nights in Sep 2022

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms but the hotel was a little isolated from the main attractions but overall a nice & comfortable property
Stayed 2 nights in Sep 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms.great staff
Stayed 1 night in Sep 2022

10/10 Excellent

Alicia, Valencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Roseli Maria

Stayed 4 nights in Jul 2022

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly! Will and have already recommended to others/friends Will stay again when in Lisbon
Stayed 3 nights in Jul 2022

8/10 Good

Frances

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely suite, bed was very comfortable and bathroom large. Quiet, residential location, and interesting building which was a former school. Some good restaurants nearby. Staff very helpful and polite. We had a very pleasant stay in Lisbon.
Stayed 3 nights in May 2022

10/10 Excellent

Rebecca Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave reviews for hotels but this place was amazing!! Lovely, quiet rooms, great, friendly staff and yummy breakfast. Thank you all for a wonderful stay!
Stayed 2 nights in Apr 2022

10/10 Excellent

FRANCISCO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Amazing stay. Friendly. Nice size rooms and showers. No coffee maker in our room.
Stayed 2 nights in Apr 2022

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Breakfast was nice but not options if you are vegan.
Stayed 6 nights in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estrela—a good bet!
Good service. Ample breakfast. Great bed. Upscale look with clever architectural details. We were close to Metro, team and bus lines, but Uber was so cheap we often used that means.
Stayed 4 nights in Apr 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hitel
Nice boutique quite part of Lisbon.
Stayed 5 nights in Feb 2022