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Bairro Alto Hotel

5.0 star property
VIP Access

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Photo gallery for Bairro Alto Hotel

Prestige Chiado | View from room
Breakfast, lunch, dinner served; Portuguese cuisine
Prestige Tejo
Meeting facility
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Praca Luis De Camoes 2, Lisbon, Lisbon, 1200-243
  • Carmo Convent
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪6 min walk‬
  • Mercado da Ribeira
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Business Single Room

Business Single Room

Business Single Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Tejo

Classic Tejo | View from room

Classic Tejo

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Tejo

Prestige Tejo

Prestige Tejo

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Tejo

Suite Tejo

Suite Tejo

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chiado Suite

Chiado Suite

Chiado Suite

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Chiado

Classic Chiado

Classic Chiado

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Prestige Chiado

Prestige Chiado

Prestige Chiado

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Chiado Corner

Classic Chiado Corner

Classic Chiado Corner

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Chiado Twin

Classic Chiado Twin

Classic Chiado Twin

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Front of property

Palácio Ludovice Wine Experience Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (450)
The price is €326
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Palácio Ludovice Wine Experience Hotel

About this property

Bairro Alto Hotel

Luxury Lisbon hotel in Lisbon Old Town with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Bairro Alto Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. This Lisbon hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of Bairro Alto Hotel's great location. During your stay, you're just a quick walk from Rossio Square. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body wraps, facials, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Bairro Alto Hotel offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Bairro Alto Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Bairro Alto Hotel was completed in August 2019.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to noon.
Onsite venue - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Bairro Alto Hotel is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–11:30 AM on weekdays and 7:30 AM–noon on weekends: EUR 35-50 for adults and EUR 35-50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Terrace BA

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – August 2019
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 to 50 for adults, and EUR 35 to 50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Bairro Alto Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 237

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon

Bairro Alto Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 458 out of 577 reviews
Rating 8 - Good. 85 out of 577 reviews
Rating 6 - Okay. 25 out of 577 reviews
Rating 4 - Poor. 7 out of 577 reviews
Rating 2 - Terrible. 2 out of 577 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

GK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing restaurant restaurant & roof top bar
Good location & efficient, friendly staff. Didn't like the security measure with regards to lifts, we should have been given 2 keys. Restaurant & roof top bar outstanding for this I would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff were helpful and very friendly!
Stayed 3 nights in Nov 2024

10/10 Excellent

Barry

Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in four different 4-5 star hotels during our trip to Portugal. The Barrio Alto was my favorite! The staff was helpful and gracious with fantastic restaurant recommendations and dishes to choose, a gracious arrival bottle of wine, fruit and appetizers. We loved the double shower, design and furnishings of our room, and spectacular breakfast! Nothing was missed. We’ll be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bairro Alto Hotel has easily become one of my favorite hotels after just a few nights there. From the moment I stepped through the doors, I knew I was in for an amazing experience. Everyone who works there was so helpful and kind. They even helped me book a fado show for one evening. The amenities are fantastic and such attention detail with everything they do. And it was hands down the best complimentary breakfast I have ever had. I emphatically recommend it!
Stayed 3 nights in Oct 2024

10/10 Excellent

PAUL, CHESTERFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, fun and active location, attentive and friendly staff.

10/10 Excellent

Esha

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to go back to Lisbon just so I can stay at BAH again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, run down neighborhood
Stayed 2 nights in Sep 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the perfect ending to our Portugal trip at the Barrio Alto! From the moment we checked in, the attention to detail and high level of service was evident. Breakfast on the terrace was a wonderful way to start each day, and cocktails at sunset were the perfect end. The hotel is in a great location to really walk around the city and explore. We couldn’t be happier with our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly, helpful, location was good, room size was excellent, restaurant was very good and lovely view.. Highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Palm Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to be I Lisbon We are walking Camino and have made Barrio Alto Hotel our home in between our whole stay in Portugal
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. 5 star service all the way!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 Star experience. Great location to explore Lisbon. The staff was remarkable!!! They truly made it feel like a home away from home.
Stayed 3 nights in Aug 2024

8/10 Good

Zina

Liked: Staff & service, amenities
Rooms are very small. No hot water in shower However staff is very friendly and they go out of their way to help
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
First.Class service. Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Hugh C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great . The hotel was well appointed. Breakfast buffet was ok
Stayed 5 nights in Jul 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, will return
Stayed 2 nights in Jul 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is A The attention to detail and incredibly professional/ personable staff made our stay a wonderful experience. The property is perfectly located and luxurious in its well appointed rooms, dining areas, spa and reception areas. The dining areas overlook the neighborhood and river and the view is spectacular. I highly recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service and attention to detail. Prime location and walkable to many attractions. Restaurant was top notch with a beautiful roof top. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sylvia

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024