8/10 Good
Cintia
22 Aug 2024
Liked: Cleanliness, room comfort
Pleasant
Really lovely apartment with everything you would need during your stay. Considering we stayed in August the building itself was really nice and quiet. You are on the verge of Bairro Alto here so the street gets very loud and busy especially from Thursday on to the weekend until the early hours of morning. I thought it was lovely that breakfast options were topped up everyday. There was a bit of a damp and sewage smell in the apartment.
Points for improvement:
- The shower screen needs to be longer as it barely covers enough. When showering water will find its way out. However I do want to point out that I noticed having shower screens in the first place is an improvement as I note from previous reviews that shower curtains were used previously. So it’s great that the showers have screens now but they do need to be longer.
- Bathroom door seemed to swell from damp/humidity as it doesn’t close properly into frame.
- Communication could be better from my experience. I stayed with my mum who arrived a day after me. I whatsapped the concierge team requesting bedding for the sofa bed and they promptly responded saying it wasn’t a problem and would go as far as opening the sofa bed for us which was great and all confirmed. After a long day we got back to find no bedding was left. I followed up on the message explaining this and asked again if they could sort it out the next day but got no response. So we had to make do with a thin sheet from the bed and towels for 2 days.
Cintia
Stayed 5 nights in Aug 2024