City Hotel Kaiserhof

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December 2024
January 2025

Photo gallery for City Hotel Kaiserhof

Comfort Single Room, 1 Single Bed
Lobby
Lobby sitting area
Lobby
Comfort Double Room

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Kaiserstrasse 8a, Offenbach am Main, HE, 63065
  • Isenburg Palace
    14 min walk
  • European Central Bank
    7 min drive
  • Frankfurt Cathedral
    10 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    24 min drive

Room options

Comfort Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

Comfort Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

Comfort Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Comfort Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

City Hotel Kaiserhof

Hotel in Offenbach am Main with a 24-hour front desk and a coffee shop
This hotel features a snack bar/deli, a coffee shop/cafe, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
City Hotel Kaiserhof offers 67 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at City Hotel Kaiserhof, you're just a quick walk from German Leather Museum. You'll find features like free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 10 minutes by car from MyZeil and 10 minutes from Römerberg
  • Cats and dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at City Hotel Kaiserhof.

Smoking is allowed in designated areas at this Offenbach am Main hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

Croatian, English, Georgian, German, Greek, Hebrew, Polish, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (EUR 8 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 13 for adults and EUR 7 for children
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 1-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 7 for children
  • Nearby parking fee: EUR 8 per day (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Hotel Kaiserhof
City Hotel Kaiserhof Offenbach
City Kaiserhof
City Kaiserhof Offenbach
Kaiserhof City Hotel
City Hotel Kaiserhof Offenbach am Main
City Kaiserhof Offenbach am Main
City Hotel Kaiserhof Hotel
City Hotel Kaiserhof Offenbach am Main
City Hotel Kaiserhof Hotel Offenbach am Main

City Hotel Kaiserhof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 133 reviews" "
Rating 8 - Good. 52 out of 133 reviews" "
Rating 6 - Okay. 37 out of 133 reviews" "
Rating 4 - Poor. 13 out of 133 reviews" "
Rating 2 - Terrible. 7 out of 133 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marius

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Amanullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Staff
The receptionist and the front of manager Dina both were extremely rude. In stead of speaking English, they asked me to learn their language should I ever want to travel again in that country as they were under no obligation to speak English with me.
Stayed 1 night in May 2024

2/10 Terrible

Amanullah

Stayed 1 night in May 2024

2/10 Terrible

Ali, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

James

The hotel was a treasure to find! Clean, nice room with heated floors. The one downside was the t.v. Stations were limited. Few English speaking stations. Very close to the train station but without any noise. Convenient, just two stations away from the Frankfurt main train station. Will stay there again!
Stayed 3 nights in Oct 2023

8/10 Good

Nico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was clean and the breakfast was OK. However, the wifi was very slow, even late evening and difficult to get onto; and both mornings, there was no hot water for the shower. There was a slight smoky smell in the room and a strange smell in the bathroom. I've stayed in better, cheaper places in Offenbach.
Stayed 2 nights in May 2019

10/10 Excellent

Darren

I stayed for 2 nights, whilst working a few miles away, commuting by train. The room was clean and in good order, the staff were friendly and helpful. The hotel itself was quiet, although there were some late bars nearby, I had 2 good nights sleep. I can not comment on the breakfast, as I was working too early to try it.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

6/10 Okay

David, Mich

Disliked: Staff & service, property conditions & facilities, room comfort
Gritty neighborhood Gasthaus
It was okay; nothing to brag about. A bit harder to get to and find than I wanted it to be when I drove there via a car. It *is* near the rail station though.

4/10 Poor

ASHOKKUMAR, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
No AC, fan available but not working, after 3 complaint they repaired on last day, poor ventilation . Lot of noise in night from neighborhood. Very less staff but except for 1 no one understand English. Not value for money, not at all.

8/10 Good

sumaira, Sheffield

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The hotel was very nice and the location was great, central close to the bus station and train station. Unfortunately the breakfast was poor not worth 10€.

10/10 Excellent

Diane S.

Liked: Cleanliness, staff & service, room comfort
trip of a lifetime
beautiful stay. Perfect for my family. Close to major attractions.

6/10 Okay

Verified traveller

Liked: Room comfort
The Hotel is small but pleasant
The single room I had was small but that is so in Germany and you pay single rate and it had all you could need for your comfort. It is in a commercial street and in short walking distance to the center, bus subway or even train. I can recommend it and I will stay again.

4/10 Poor

Traveller, Europe

Liked: Cleanliness
Disliked: Property conditions & facilities
Handy for the train station
Hotel under repair. Main walkways had bare wires hanging from walls.

6/10 Okay

Satyawon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
Large hotel and bathroom, all very clean. Quiet room (facing the backyard). Very close to train station, surrounding neighborhood offers low price restaurants and pubs.

10/10 Excellent

Ian, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ronald, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 meters from the Bahnhof
Great place with great price vs other hotels in the Frankfurt area. Very convenient for travelers without a car as it is near the Bahnhof. Plus, great shopping is only 100 meters in the other direction, and the S Bahn is just beyond that. So, if you want to avoid the big city prices, not pay high taxi costs for transportation, then consider this Hotel. Plus, the staff of Oksana and others, are unprecedented. They are the nicest people ever. Happy Trails!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

Gottfried

Liked: Cleanliness, staff & service, room comfort
Central location,business trip perfect
Great value ! Because it is right at the railway station Which brings you cheap and fast to Frankfurt center

6/10 Okay

RTW Traveller, Germany

Disliked: Property conditions & facilities, room comfort
Small Room
The room was so small, the bed was up against the wall and I had about one foot (30 cm) on the other side. There was about 3 feet at the end.Bathroom was lovely, about the same size as the bedroom. Noisy area of town, even though they say sound proof rooms. Internet extra 7 Euros (24 hr)

6/10 Okay

Expat with Family

Liked: Staff & service
Disliked: Room comfort
Average Hotel
The Hotel Kaiserhof was a clean, safe place to spend the night, but was nothing special. The TV had a very low volume, even when maxed out. The room was very hot and so it was difficult to get our child to sleep, but that is to be expected as it is Germany in late spring and A/C is not necessarily common. It is a short subway ride from Frankfurt City Center. The neighborhood in which the hotel is located is a bit rough around the edges, but seemed safe enough. The staff was helpful and friendly and the breakfast was very good in the morning. They do have parking just across the street for 8 euro, but there is a very narrow tunnel you have to drive through and it was difficult to get even a small car to the parking area. Definitely do not plan on using their parking if you drive a large vehicle. Overall, I would not stay there again, but it is ok if you just want a place to rest for the evening.

8/10 Good

Belinda, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Ok but ancient lift; Value: Reasonable; Cleanliness: Ver satisfactory; Satisfactory buffet breakfast

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Pleasant little place
Yeah it was ok, some air conditioning in the rooms may be of assistance when it is warm.