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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Down duvets, in-room safe, desk, blackout curtains
Free daily buffet breakfast
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • KLCC Park
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪16 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Down duvets, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

Central hotel with free breakfast connected to the convention center in Kuala Lumpur
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre by IHG. During your stay, you'll be connected to the convention center, and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 401 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ZAKIYYA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the value for money. Walking distance to pavilion. Only slightly noisy but was over new years. Room was not overly small
Stayed 2 nights in Dec 2024

6/10 Okay

Prawez

Travelled with partner
Liked: Cleanliness
Accommodation was ok, but the rooms need to be re-painted, walls were very dirty and it makes the place look cheap, we called the duty manager to inspect but she said that’s how it is…she was very ignorant not the right type for this industry…sorry to say but all other staff were very helpful
Stayed 5 nights in Dec 2024

6/10 Okay

Anoop

Travelled with partner
Liked: Cleanliness
Overall, a good experience. The property is located in the city center and is at a convenient location. Petronas tower is 5-10 mins away. The standard room is very small (expectations based on the room rate), but I had read it before and was prepared. The room has all basic amenities. The breakfast buffet is good with lot of options, but can get very crowded. Two water bottles are provided and extra ones cost you 1 MYR each. The lady who helped us check in / check out was very nice and even provided me a trolley to the room for check out when requested (I was expecting a service boy to do that). But didn't see any friendly smiles while interacting with other staff. I was planning to take the taxi booking service in the hotel, but min rate is 50 MYR one way and 100 MYR per hour for waiting (if you opt for taking the same cab back), which is too much for nearby places where we can go with MYR 10 in Grab. There are couple of eating places nearby as well.
Stayed 1 night in Dec 2024

2/10 Terrible

steven

Stayed 4 nights in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kirei Eleison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My father & I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
Stayed 2 nights in Dec 2024

8/10 Good

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stopover - the room was smallish but clean and comfortable. Will definitely stay again if I have the chance.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

6/10 Okay

Anocha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Partiben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room cleanliness was good. Unfortunately no iron in the room, Guest have to find it at level 2 and breakfast quality needs improvement.
Stayed 1 night in Dec 2024

8/10 Good

Wee Peng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a short trip
Stayed 3 nights in Nov 2024

2/10 Terrible

Abbas

Stayed 2 nights in Nov 2024

8/10 Good

Mudashiru

Stayed 6 nights in Oct 2024

8/10 Good

Claudius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in downtown KulaLampoor, convenient for everythig.The breakfast was good, dining room was clean and the food had variety. I liked the Late coffee & I had 3 cups everyday. We could order the dinner menu and they prepared it soon. The service desk was very helpful, our room phone was inoperative, but the service desk person came up to our room and woke us up in time for the taxi. I recommend anyone to stay at this Holiday Inn. Keep up the good work guys.
Stayed 6 nights in Nov 2024

8/10 Good

Hong Kok

Liked: Cleanliness, staff & service
Convenient location. Good breakfast provided. TV programs very limited.
Stayed 2 nights in Nov 2024

6/10 Okay

Sok Leng

Liked: Staff & service, property conditions & facilities
Traffic is so bad
Stayed 6 nights in Nov 2024

10/10 Excellent

Yiming

Liked: Cleanliness, amenities
very nice room
Stayed 2 nights in Nov 2024

6/10 Okay

Peetambardas

Business traveller
Ok my short was ok for business
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Sin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A happy stay in this hotel for 8 nights.
Stayed 8 nights in Nov 2024

6/10 Okay

Sima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was everything cooled
Stayed 1 night in Nov 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Louis

Business traveller
Disliked: Amenities, property conditions & facilities
I did not like the room bathroom nor the front desk handling of my check in nor check out I would not recommend this hotel to any of my friends, it was an cheap looking place but it should have been with the way the place is managed, compared to many other Holiday Inn Express we.ve stayed in this one should only hold a 1 or 2 star rating.
Stayed 1 night in Nov 2024

6/10 Okay

Thikshan, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Holiday Inn Express Kuala Lumpur City Centre offers a decent stay, with a great location being its strongest point, as it's right in the heart of KL and near major attractions. The rooms are clean and functional, meeting basic needs, though they’re more on the simple side. One area for improvement is communication with the staff, particularly around checkout extension requests. There have been times when the response wasn’t as clear or timely as expected, which can be frustrating, especially if you’re on a tight schedule. Overall, it’s a solid choice if location is your main priority. However, if you’re looking for something with a higher level of service, this hotel might land closer to a 2-3-star experience.
Stayed 5 nights in Nov 2024