See all properties

Cape Rey Carlsbad Beach, a Hilton Resort & Spa

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Interior entrance
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Hot tub
  • Housekeeping
  • Spa

Explore the area

Map
1 Ponto Rd, Carlsbad, CA, 92011
  • South Carlsbad State Beach
    7 min walk
  • South Ponto Beach
    18 min walk
  • Poinsettia Park
    4 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (First Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Ocean View (First Floor)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Ocean View (No Balcony)

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (First Floor)

Room, 1 King Bed, Ocean View (First Floor)

Room, 1 King Bed, Ocean View (First Floor)

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (First Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Ocean View (First Floor)

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Ocean View (No Balcony)

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Garden Inn Carlsbad Beach

Pool
Hot tub
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1003)
The price is €162
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hilton Garden Inn Carlsbad Beach

About this property

Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Elegant beach resort and outdoor pool
Hop on Cape Rey Carlsbad Beach, a Hilton Resort & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa. Housekeeping is available on request.
Cape Rey Carlsbad Beach, a Hilton Resort & Spa offers 215 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of Cape Rey Carlsbad Beach, a Hilton Resort & Spa's great beach location. During your stay, you're just a quick walk from South Carlsbad State Beach. Enjoy features like free WiFi in public areas and a free beach shuttle, plus a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi and wired Internet
  • Enjoy a beachfront location while dining at Chandler's Oceanfront
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to Thai massages, facials, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and complimentary bicycles
  • Guests have great things to say about the beach and the helpful staff
  • Just a 4-minute drive from Carlsbad Premium Outlets and 5 minutes from Flower Fields of Carlsbad
  • Free beach shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cape Rey Carlsbad Beach, a Hilton Resort & Spa like an outdoor pool and complimentary bicycles.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a 24-hour fitness center, a spa tub, and a steam room. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4.5-star Carlsbad resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Chandler's Oceanfront - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English, Filipino, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10-25 for adults and USD 4-7 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Chandler's Oceanfront

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8503 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 4 to 7 for children
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlsbad Hilton Oceanfront Resort
Carlsbad Oceanfront Hilton
Carlsbad Oceanfront Resort
Hilton Carlsbad
Hilton Carlsbad Oceanfront
Hilton Carlsbad Oceanfront Resort
Hilton Oceanfront Carlsbad
Hilton Oceanfront Resort Carlsbad
Oceanfront Carlsbad
Oceanfront Carlsbad Hilton
Cape Rey Carlsbad Hilton Resort
Cape Rey Hilton Resort
Cape Rey Carlsbad Hilton
Cape Rey Hilton
Cape Rey Carlsbad a Hilton Resort
Cape Rey Carlsbad Beach Hilton Resort
Cape Rey Carlsbad Beach Hilton
Resort Cape Rey Carlsbad Beach, A Hilton Resort & Spa Carlsbad
Carlsbad Cape Rey Carlsbad Beach, A Hilton Resort & Spa Resort
Resort Cape Rey Carlsbad Beach, A Hilton Resort & Spa
Cape Rey Carlsbad Beach, A Hilton Resort & Spa Carlsbad
Cape Rey Hilton
Cape Rey Carlsbad a Hilton Resort
Cape Rey Hilton Resort
Hilton Carlsbad Oceanfront Resort Spa
Cape Rey Carlsbad Beach Hilton Resort
Cape Rey Carlsbad Beach Hilton
Resort Cape Rey Carlsbad Beach, A Hilton Resort & Spa Carlsbad
Carlsbad Cape Rey Carlsbad Beach, A Hilton Resort & Spa Resort
Resort Cape Rey Carlsbad Beach, A Hilton Resort & Spa
Cape Rey Carlsbad Beach, A Hilton Resort & Spa Carlsbad
Cape Rey Carlsbad Beach A Hilton Resort Spa
Cape Rey Hilton
Cape Rey Carlsbad a Hilton Resort
Cape Rey Hilton Resort
Hilton Carlsbad Oceanfront Resort Spa
Cape Rey Carlsbad Beach Hilton
Cape Rey Carlsbad Beach, a Hilton Resort & Spa Resort
Cape Rey Carlsbad Beach, a Hilton Resort & Spa Carlsbad
Cape Rey Carlsbad Beach, a Hilton Resort & Spa Resort Carlsbad

Cape Rey Carlsbad Beach, a Hilton Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1000 reviews" "
Rating 8 - Good. 251 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Location and hotel design , and facilities were great. Will come back soon very relaxing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a gold tier member. Of all the hilton properties Ive been to anywhere, this one has the best staff and customer service attitude I've seen! My new go to when we visit carlsbad
Stayed 1 night in Sep 2024

10/10 Excellent

Karlene

Travelled with group
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Photo of the beach is misleading, I had to cross a highway for the beach.
Stayed 1 night in Sep 2024

8/10 Good

Nica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Staff & service
Great hotel and staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sudarshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience, for business as well as pleasure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Stayed 3 nights in Jul 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection!
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Cape Rey! We enjoyed the pool all day in a cabana and appreciated the service received. The food was delicious at Chandlers. We had 2 breakfasts, lunch , dinner and enjoyed a fresh sourdough loaf in our room for an evening snack. The facility was very clean and the room very comfortable . We will be visiting again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Mebrato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

John, Lake Forest

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the property but overall the staff seem very unhappy nobody smiled except the bartender and a busboy at the restaurant. Checking in staff have no knowledge of anything and the parking fees are very high which was not disclosed even to park your own car you have to pay $30. To be honest we would not return.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jenelle

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk staff was extremely rude. I interacted with at least three different staff at the front desk to ask basic questions. The language that they used, their tone of voice and their lack of caring to resolve my concerns was disappointing. One of the front desk staff even hung up on me on the phone. And I was not being rude at all. I spent a lot of money to stay there, plus they charged me $150 a night of hidden fees. I’m a resident of Carlsbad, I live just miles from the property and I’m ashamed that this is happening in my community. However, I would like to add that the restaurant/bar staff and housekeeping were all kind and professional. It is unfortunate because I frequent the restaurant for date nights. However, I will never be going back to the hotel or the restaurant. Very discouraging.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like being charged to park.
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
So, first night I slept on dirty sheets. Met another couple who slept on dirty sheets their first night. My credit card was charged hundreds of dollars not authorized, which the resort, and VISA took care of. Was NOT the relaxing trip I had hoped for due to multiple hotel fraudulent charges.
Stayed 4 nights in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel, especially the Ocean Crest Spa. Nice location, close to many ammenities. Just to mention, the lobby, hallways, dining areas were very cold in temperature.
Stayed 3 nights in Aug 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the cleanliness, staff, pool and bikes included with my stay. Did not like the no breakfast included in my stay but that’s on me because it said breakfast available not included.
Stayed 1 night in Aug 2024

6/10 Okay

Liana

Stayed 1 night in Aug 2024

2/10 Terrible

Vahe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They overcharged me for parking
Stayed 1 night in Aug 2024

8/10 Good

Armand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recommended
The hotel is very comfortable and clean, perfect for family. Just a warning on the chandler restaurant host’s incompetence, poor management and will make your family wait for no reason or less than 50% occupied tables.
Stayed 1 night in Aug 2024

2/10 Terrible

Raquel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was terrible! It wasn’t ready by 4pm. I called by 4pm and they said my oceanfront room was not ready. They said they would call me once it’s ready. Close to 6pm, they have not called me so I called them. The room was ready but they said they were busy this the reason they were not able to call me about my room! This check in gave me a migraine. As soon as I got to it room, I took my medicine and slept the night. Checked out at 8am. Don’t even get to enjoy the property because of the bad service.
Stayed 1 night in Aug 2024