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Future Inns Cardiff Bay

4-star property
Hemingway Road Cardiff Bay, Cardiff, Wales (01) 562 1066
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3.0 out of 5
See all 4 ebookers Reviews

"Very busy on arrival. Room decor felt very dated, but seemed clean. Beds VERY soft but comfortable. Light switch dangerous and was sparkling as we tur ... " More

By a verified traveller on Sat 06 Apr 2024

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King Suite, 1 King Bed & Lounge with Sofa Bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Standard Twin, 2 Double Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double, 1 Double Bed & Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Accessible Twin, 2 Double Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible Double, 1 Double Bed & Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Future Inns Cardiff Bay. During your stay, you're just a quick walk from Wales Millennium Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 5-minute drive from Cardiff Bay and 6 minutes from Cardiff Castle

Future Inns Cardiff Bay ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Future Inns Cardiff Bay

Everyone (1) Couples (1)
3 out of 5
Very busy on arrival. Room decor felt very dated, but seemed clean. Beds VERY soft but comfortable. Light switch dangerous and was sparkling as we turned it on and off. Air con was terrible. Didn’t cool the room at all and with windows open traffic noise was bad, even through the night s as boy racers used the tunnel to enhance their engine noise. Main lift switch in the lobby was broken so to call a lift meant sticking finger through the gap to try to find the button. Not good. Saving grace was breakfast. Lots of options, great quality and cooked well (except for cold eggs). Very busy and not lots of tables, but you take your chances. We had a short wait then found a table. All in all was reasonable but wouldn’t stay again as there are other options in the area.

Posted by on 6 Apr 2024

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Comment from Hotel Management

9 Apr 2024 by Cardiff Reservations

Dear JohnFirst and foremost, thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. To discuss this further we kindly ask that you contact us directly. We hope that your next stay at Future Inn Cardiff Bay will be a much more positive experience and we look forward to welcoming you back again.Kind Regards,The Management TeamFuture Inn Cardiff Bay

1 out of 5
Rooms are far from 4 star! Booked a room for 4. One bed and a sofa bed. There were only 2 of us. The mattress on the sofa bed was as thin as a duvet. The rack in a torture chamber would have been more comfortable! Phoned reception but there was nothing they could do as they were fully booked. If a sofa bed is advertised then it should at least be useable. Mentioned it to the manager in the morning who says they are only really appropriate for children to sleep on, again not advertised as this and frankly I think my dog would have issues sleeping in that bed let alone a child. Nothing he could do or offer in compensation for the £180 a night stay on a bed of nails. All complaints need to be made in writings.

Posted by on 10 Sep 2023

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4 out of 5

Posted by on 31 Mar 2023

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4 out of 5
Gutes Hotel, gutes Frühstück, leicht in die Jahre gekommen

Posted by on 7 May 2024

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Comment from Hotel Management

9 May 2024 by General Manager

Dear Sebastien, Thank you for sharing your experience with us.If there is anything we can help you with during your next visit, please do not hesitate to let us know! We hope to see you again soon. Kind regards,Przemek KaminskiGeneral ManagerFuture Inn Cardiff Bay

About the Future Inns Cardiff Bay

Location Hemingway Road Cardiff Bay, Cardiff, Wales CF10 4AU

Renovations + Closures

The following facilities are closed for New Year's Eve:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4489 square feet (417 square metres) and includes conference space. The business-friendly Future Inns Cardiff Bay also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 4489 sq ft of conference space
  • 417 sq. m of conference space
  • Built in 2005
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cardiff Bay Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Future Inns Cardiff Bay offers 197 air-conditioned accommodations with laptop-compatible safes and free newspapers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10 AM.

Thomas Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept American Express for onsite payments.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 for adults and from GBP 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Future Cardiff Bay
  • Future Inns
  • Future Inns Cardiff Bay
  • Future Hotel Cardiff Bay
  • Future Inn Cardiff Bay Hotel Cardiff
  • Future Inn Cardiff Bay Wales
  • Future Inns Cardiff Bay Hotel
  • Future Inns Cardiff Bay Cardiff
  • Future Inns Cardiff Bay Hotel Cardiff

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.