The Dragon Hotel

4.0 star property

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Photo gallery for The Dragon Hotel

Front of property – evening/night
Comfort Apartment, 1 Queen Bed | Private kitchen
Standard Double Room, 1 Double Bed, Accessible
Bar (on property)
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
The Kingsway, Swansea, Wales, SA1 5LS
  • Grand Theatre
    ‪9 min walk‬
  • National Waterfront Museum
    ‪10 min walk‬
  • Swansea Marina
    ‪10 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪69 min drive‬

Room options

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • 15.00 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Suite, 1 King Bed

  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, 3 Single Beds

  • 15.00 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dragon Hotel's great location. During your stay, you're just a quick walk from Swansea Castle. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at THE DRAGON BRASSERIE, a brasserie that serves Regional cuisine
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Swansea Castle and 3 minutes by foot from Swansea Market
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. The business-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Swansea hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 281 out of 1008 reviews
Rating 8 - Good. 279 out of 1008 reviews
Rating 6 - Okay. 191 out of 1008 reviews
Rating 4 - Poor. 133 out of 1008 reviews
Rating 2 - Terrible. 124 out of 1008 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elijah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Harkeerat

Stayed 1 night in Nov 2024

8/10 Good

alwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very nice room staff helpful and friendly.
Stayed 1 night in Dec 2024

2/10 Terrible

Claire

Stayed 1 night in Dec 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is clean but double bed was two singles pushed together (different heights) and room was very cold. Generally in poor condition as well - fire plan was hanging off the back of the door!
Stayed 1 night in Dec 2024

4/10 Poor

Alan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not great
The only redeeming features of this hotel were that the bed was clean and comfortable, and the staff were lovely. The condition of the room was terrible, I did not want to walk around without something on my feet, the carpet was disgusting. The bathroom window didn’t shut properly so the bathroom was about 15 degrees colder than the room. Breakfast, whilst free, I sent it back, it was cold, dried up and just bad. The waiter knew it, he recommended a place opposite that did a good breakfast. I don’t usually complain, but I stay in around 30 hotels a year and this one was remarkable for all the wrong reasons.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 1 night in Dec 2024

8/10 Good

Arjuna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Within walking distance to shops. The hotel is near to a couple of halal restaurants which is really great for us. Will definitely stay at this hotel when we next in Swansea.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
4* Dragon Experience
Lovely staff and great location. Breakfast was very good, room was clean and tidy, only downside was the single beds. They were far too small, had to lay on my side and if rolled would fall out of the bed. Not very comfortable, but everythi g else was very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 1 night in Nov 2024

2/10 Terrible

Dawn

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed 100%
Arrived yesterday 23/11/24 was given room 317 which was smelly and very worn and extremely shabby. I was moved by my request to room 417 which was marginally better. No hot water for a shower! Breakfast was another issue no sausages or bacon for 20 mins and electric heaters positioned everywhere which looked so bad and a hazard. Won’t be returning and advise anyone thinking of booking DONT!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Stayed 1 night in Nov 2024

4/10 Poor

Numan Cem

Stayed 4 nights in Nov 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 2 nights in Nov 2024

2/10 Terrible

Adam

Stayed 1 night in Jul 2024

6/10 Okay

Ffion

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Glyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location. Would definitely return.
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, room comfort
Nice hotel and I'd stay again.
Hotel appearance is good, reception staff very nice and friendly. Our room and bathroom was clean and the bed very comfortable. I had an excellent sleep. The colours it's decorated in were nice and love the Welsh red theme. Only thing I'd like to point out is the double bed was two singles pushed together and his mattress was higher than mine.
Stayed 1 night in Nov 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Xavior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel recommended
amazing its the first time using hotel as solo
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2024