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3.9 out of 5

"Positives: comfortable bed , central location Negatives: small rooms, old and dated furniture " More

By a verified traveller on Sat 02 Apr 2022

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Leonardo Hotel Cardiff. During your stay, you're just a quick walk from Cardiff Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 10-minute walk of Cardiff Castle and Principality Stadium

Leonardo Hotel Cardiff ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Hotel Cardiff

Everyone (4) Couples (3) Family (1)
4 out of 5

Posted by on 29 May 2022

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3 out of 5
Positives: comfortable bed , central location Negatives: small rooms, old and dated furniture

Posted by on 2 Apr 2022

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3 out of 5
Room was very hot and the air conditioning was not working also water was running in the bath continuously. Our room was not cleaned and we had to ask for clean cups and coffee and milk. Hotel was in the centre of Cardiff so great for the shops.

Posted by on 16 Sep 2020

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Comment from Hotel Management

3 Oct 2020 by t

Dear Guest Thank you for taking the time to leave a review regarding your stay at Jurys Inn Cardiff. I am disappointed to learn of the issues you faced whilst staying with us. Please accept my apologies for these short comings. I certainly appreciate receiving your feedback and will ensure your comments are discussed with the team to improve upon this. We strive to deliver consistently in all aspects of our product and service as well as complying with the ever changing Covid-19 guidelines and it is disappointing that we unable to satisfy your expectations on this occasion. Kind Regards Tom Ryan Deputy General Manager

5 out of 5
it was very clean and comfy service was very good nice food

Posted by on 13 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by t

Dear Anonymous Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

5 out of 5
Spacious quiet room with a very comfortable bed. lovely bar area with friendly staff

Posted by on 28 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by t

Dear Anonymous Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

4 out of 5
Pros, Good location. good breakfast selection. Cons, No towel rail in bathroom. Very smart mixer taps but unable to get cold water from ours.

Posted by on 19 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by t

Dear Anonymous Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

3 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by t

Dear Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

4 out of 5
Sehr zentral gelegen schnell in der Einkaufspassage und zum Schloss :)

Posted by on 9 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by t

Dear Happy guest Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Leonardo Hotel Cardiff also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Cardiff hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Cardiff Queen Street Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo Hotel Cardiff offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14 per person
  • Uncovered self-parking fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jurys Inn Cardiff
  • Jurys Cardiff
  • The Parc Hotel, Cardiff Hotel Cardiff
  • Parc Hotel Cardiff
  • Jurys Inn Cardiff Wales

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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