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Wyndham Grand Cancun All Inclusive Resort & Villas

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Cancun All Inclusive Resort & Villas

3 outdoor pools, open 11:00 AM to 7:00 PM, pool cabanas (surcharge)
3 outdoor pools, open 11:00 AM to 7:00 PM, pool cabanas (surcharge)
Exterior
Free minibar, in-room safe, blackout curtains, soundproofing
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Breakfast included

Explore the area

Map
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO, 77500
  • Maya Museum of Cancun
    2 min walk
  • Iberostar Cancun Golf Course
    6 min walk
  • Oasis Arena
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

Free minibar, in-room safe, blackout curtains, soundproofing

Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking

  • 46.3 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa

Free minibar, in-room safe, blackout curtains, soundproofing

Villa

  • 218.2 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

Free minibar, in-room safe, blackout curtains, soundproofing

Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About this property

Wyndham Grand Cancun All Inclusive Resort & Villas

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Wyndham Grand Cancun All Inclusive Resort & Villas's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available once per stay.
Wyndham Grand Cancun All Inclusive Resort & Villas offers 348 accommodations with free minibar items and safes. 50-inch Smart televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
The free breakfast at Wyndham Grand Cancun All Inclusive Resort & Villas gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • For dining with garden views, stop by La Vista, one of the property's 6 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Indulge with body wraps, Swedish massages, or manicures and pedicures at the spa
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Guests have great things to say about the breakfast and the beach
  • 14 minutes by foot from Aquaworld and a 2-minute drive from El Rey Ruins
  • Airport shuttle service available for a fee
Wyndham Grand Cancun All Inclusive Resort & Villas is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Grand Cancun All Inclusive Resort & Villas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
La Vista - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada Restaurant - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Da vinci - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Vista
  • Pina Colada Restaurant
  • Da vinci
  • Viva Mexico Tacos
  • Sushi Bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Playground
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Bingo
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • First-run films
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 27 2024 to December 1 2024 (completion date subject to change). The following areas are affected:
  • Hallway

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Grand Cancun All Inclusive Resort & Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Wyndham Grand Cancun All Inclusive Resort Villas
Wyndham Grand Cancun All Inclusive Resort & Villas Cancun

Wyndham Grand Cancun All Inclusive Resort & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1590 out of 3192 reviews" "
Rating 8 - Good. 814 out of 3192 reviews" "
Rating 6 - Okay. 412 out of 3192 reviews" "
Rating 4 - Poor. 196 out of 3192 reviews" "
Rating 2 - Terrible. 180 out of 3192 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
It would've been nice to have a little more shopping near by. Otherwise great experience
Stayed 5 nights in Sep 2024

6/10 Okay

Michael Lee

Stayed 4 nights in May 2024

10/10 Excellent

Reginald, Old Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and would book with them again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff food time drknks
Stayed 3 nights in Sep 2024

2/10 Terrible

Rhee Harvey

Travelled with family
Disliked: Cleanliness, amenities
I have been all around the resorts in cancun for many years and so far this is one of the most disappointing resorts Ive stayed at. The resort itself is okay, not a lot of place to sit with shade & if its windy they dont want the umbrellas to be opened. Ive read a few bad reviews on this resort and im not one to believe until i experience it myself. We stayed 3 nights 4 days & everyday for breakfast there wasn’t much meat selection just the nasty turkey sausage & recycled stews from dinner buffet the night before. We had to ask the servers for bacon & they would give small amounts. Youre better off ordering room service and paying the 5 dollars fee. During dinners you cant ask them for more than 1 dish on restaurants which i thought it was all inclusive ive never had this issue with other resorts which i get it people waste food all the time but some of the dishes weren’t edible. The food overall was so bland and the most devastating part was their tacos, it was so horrible i was expecting it to be atleast seasoned. The only thing good about this resort is the mango margarita with chamoy and tajin rim.
Stayed 3 nights in Sep 2024

8/10 Good

Maurena J, Onalaska

Stayed 5 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it a lot
Stayed 4 nights in Sep 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll start with the positives. It was very clean and the staff was friendly. Overall it was an enjoyable stay and relaxing mixed with entertainment. However the thing I didn’t enjoy was it wasn’t catered so people who like to sleep in. Construction was happening with banging a couple hours in the morning next to our room. And the food options inside the hotel ended in the afternoon forcing you to go out into the heavy humidity to get food if you didn’t come down in time. Also the food and drinks near the pool ended pretty early making us have to wait and dry off to then be able to eat inside. Only place it felt I could get a drink whenever was at the lobby bar. Overall good stay but dining options and schedule could use some fine tuning
Stayed 3 nights in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were not open every day
Stayed 4 nights in Sep 2024

8/10 Good

Irma Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the availability of the evening Restaurants, we couldn't actually get any reservations to any of the Restaurants
Stayed 3 nights in Sep 2024

6/10 Okay

Kehmia

Stayed 3 nights in Aug 2024

8/10 Good

Silvia Berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really nice, staff was great, food was really good. Ocean view was amazing. The only downside is the many stairs someone with bad knees can have a hard time. There are ramps but still there is a lot of walking to get to the beach or the restaurants closer to the beach. On the front of the hotel if you schedule a tour make sure you give yourself enough time to get to the meeting point again you have to go down the stairs or the ramp.
Stayed 5 nights in Sep 2024

6/10 Okay

Rudal

I been to this property numerous times and over the years the place is in decline
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was the best we’ve had in a long time. The staff was attentive and sweet, registration was quick & easy as the check out. Food and restaurants were varied & delicious. And the turquoise ocean was unbelievable ! We’ll definitely return.
Stayed 7 nights in Sep 2024

4/10 Poor

Jianna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean, staff was very friendly. However construction going on, AC was not cold and the food was subpar. All inclusive drinks for room is not true, no alcohol in room just 2 beers. It is not unlimited, if you need a refill (soda/water/anything) it’s $5 fee each refill within 24 hours. Buffet was a D especially - Salon Maya. Good thing there was room service which was ok. Bars close by pool at 6. Lobby at 12am. I’ve been to Cancun a number of times at all inclusive resorts. Unfortunately, Will not be recommending.
Stayed 5 nights in Sep 2024

10/10 Excellent

Eyra Del Socorro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service like always
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiters are amazing!!! The staff is the best! I will stay here again and again and again.
Stayed 5 nights in Sep 2024

6/10 Okay

Lauren AnnMarie

Liked: Cleanliness, property conditions & facilities
I returned to this property based on my stay last year. Last year at check in I was sat in a comfortable lounge area for check in. I was given a lot of helpful information about the resort and the staff took care of check in for me. This year I was sat on the far side of the lobby behind a pillar… offered spa treatments and when I declined they were done with me. I was then left to stand in a long line to check in. At check in I was told I was being offered a free room upgrade… what they didn’t tell me was this room was just outside the elevators, very noisy, and the construction on the property was happening all around the room. Not so much of an upgrade. This year the time was considered off season… which is fine. But they don’t tell you in the app or check in that some restaurants will be closed randomly. Made it hard to plan meals. I was also never able to make a reservation on the app… it always told me all the restaurants were not available even though I attempted early in the morning and throughout the morning. The men in the dark blue shirts at the rec pool are creepy. One of them told me I was going to get murdered while drinking alone at the resort. This was not funny to me as a solo female traveler. I moved to a different pool area and enjoyed the rest of my time spent at the pool. Overall the property is very clean, the food is good. Just needs some minor improvements.
Stayed 7 nights in Sep 2024

2/10 Terrible

Irina

Disliked: Staff & service
Stayed 8 nights in Aug 2024

6/10 Okay

Kseniya

Travelled with group
Liked: Cleanliness, amenities
We enjoyed the facilities in the property. However, we did not like that at the check in we were told that as part of Expedia VIP benefits we get to have a personal breakfast with the hotel representatives where we will be shown all of the facilities of the hotel. In reality it was a time share sales pitch which lasted for 90 mins. We realized it even before the breakfast but the Caracol personnel was so pushy and they would not just let us go. They should not mislead people like that. As an Expedia Gold member we appreciated the room upgrade! That's was really good.
Stayed 5 nights in Sep 2024

8/10 Good

Ritchie randell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all hotel services. Good food. Friendly staff. No problems booking reservations for dinner. Did not care much for the high pressure time share sales pitch that wasted 2.5 hours of our first morning, but after that it was a great place for a holiday.
Stayed 9 nights in Aug 2024

10/10 Excellent

Minh Ngoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The restaurant staffers and room service members are extremely helpful but the front desk clerks are not friendly as they should.
Stayed 6 nights in Sep 2024

2/10 Terrible

German Castro

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Annoying sales people, bad food, bad service, no shades on pool or beach. I was looking for a peaceful and relaxing vacations with my family. Avoid at all cost Wyndham Grand if you are looking for the same. They have several annoying sales people in the lobby that harass you every time you pass by. They even call you to your room several times a day and knock constantly on your door to try to trick you into accepting a “free trip or heavily discounted” where they will try to force you into to signing a time share contract with abusive clauses. Do not fall for it. Wyndham Grand Cancun is not full all inclusive. They have several techniques for making you difficult to consume food and beverages. First no food at the pool. The restaurants have limited tables, waitress and service hours. All the waitress have bad attitude and try to avoid you at all cost. Once you finally order, the portions are ridicule and the wait time is huge. You better order three dishes per person the first time. Even with the terrible service the waitress ask for a tip and get mad if its not over 10 usd. They expect you tip them on every meal. Bring a beach umbrella with you. Wyndham expects you to pay them USD 97 per day for any beach umbrella or shade around the pool or on the beach. Avoid Wyndham! On the way back to the airport the taxi driver said that all the people that he pickups from Wyndham has the same complains. He recommended us the Fiesta Americana Condesa or Dreams instead.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were so great and helpful! The view is amazing and all of the food is so good! Nothing bad to say
Stayed 5 nights in Aug 2024

8/10 Good

John, Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Entertainment was not good at all. I feel bad about saying it, very generic & bad. Food was okay. Did not like being hassled to buy into their vacation program. Spa fees were more than doubled than in US. It seemed they were tracking you down in hallways or pool trying to sell their spa treatments. How about making prices reasonable and people would book and maybe more than once. Therefore staff would be busy doing the treatments than trying to find customers. You go to a resort for rest and relaxation and pampering. But the resort was nice, easy access to airport, staff great and some really went over and beyond. The beach and water was beautiful.
Stayed 6 nights in Aug 2024