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Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

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Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout curtains
View from room
Terrace/patio
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪15 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Interactive Aquarium
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Lagoon View

View from room

Premium Room, 2 Double Beds, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, free minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Master)

Premium bedding, free minibar, in-room safe, blackout curtains

Suite, 1 Bedroom (Master)

  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master)

Premium bedding, free minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View (Master)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Premium bedding, free minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Beachfront (Walk Out)

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Walk Out)

View from room

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • 39.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, free minibar, in-room safe, blackout curtains

Premium Room, 2 Double Beds, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Presidential Suite, 1 King Bed

  • 127 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout curtains

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, Multiple Beds (Family)

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, Multiple Beds (Family)

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Junior Room, 2 Double Beds, Ocean View

View from room

Junior Room, 2 Double Beds, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Oceanfront

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Oceanfront

View from room

Junior Room, 2 Double Beds, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 2 Double Beds

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Room, 1 King Bed

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

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Aerial view

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3606)
The price is €556
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Wyndham Alltra Cancun All Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Wyndham Alltra Cancun All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us they can't get enough of the shopping around Wyndham Alltra Cancun All Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a beach bar, and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages, manicures and pedicures, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Chac Mool Beach
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

The property hosts a free manager's reception daily.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • On-site parking includes off-street options

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Casa de Rosa
  • Viaggio
  • Ventanas
  • Azul
  • At Sunset

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Baby bath
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5726 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Due to renovations, the children's waterslide will be closed until February 15, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3581 out of 5807 reviews
Rating 8 - Good. 1339 out of 5807 reviews
Rating 6 - Okay. 500 out of 5807 reviews
Rating 4 - Poor. 184 out of 5807 reviews
Rating 2 - Terrible. 203 out of 5807 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Everyone was so polite and nice. The food was amazing. The entertainment in/ outdoors were amazing. Jose at the aqua bar was amazing. Alexia in entertainment was Amazing. I’ll definitely b bck
Stayed 4 nights in Nov 2024

10/10 Excellent

ENOCK

Stayed 2 nights in Oct 2024

10/10 Excellent

Behrooz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more adult entartainments but overall good
Stayed 5 nights in Nov 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids. The beach was great. Nice sand and water. Pools were good. Food was good. Staff were great.

10/10 Excellent

Meng Chu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, beautiful beach, walk distance to La Isla shopping village.
Stayed 3 nights in Nov 2024

10/10 Excellent

DORIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ERLINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean great Services
Stayed 8 nights in Nov 2024

10/10 Excellent

Vilma, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair, we don’t have a comparison point. It was our first all inclusive resort and we loved it. Easy travel with kids. Staff was friendly. Beach is beautiful. We loved the pool. Bummed out the slide was in renovation but it was still great
Stayed 4 nights in Nov 2024

10/10 Excellent

Lizandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very nice and friendly!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at an all inclusive in Mexico and it was amazing! The food and beach was amazing! Our bartenders were absolutely lovely. The only thing we would have liked was there to be more then 1 pool for adults as it was always very busy
Stayed 7 nights in Nov 2024

10/10 Excellent

BRANDON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto todo del resort la comida las instalaciones el personal la limpieza muy contentos con este sitio muy recomendable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Nov 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was super friendly and accommodating. There was always food and drinks available. One thing was booking and purchasing a catamaran trip to Isla Mujeres with the company in the lobby was very misleading. It would be better to go to the island on the ferry and be able to enjoy the island on your own. The company made it seem like you would be able to tour the island but they kept you contained in their own little beach area and you were not allowed to leave. But that is a separate review from the resort. There was not a lot of entertainment at the resort and it is not in walking distance of stores but you can ride the pubic bus for 1$ a person.
Stayed 4 nights in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay longer and return without a second thought.
Stayed 6 nights in Nov 2024

10/10 Excellent

JUVENAL USERO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is great
Stayed 2 nights in Nov 2024

6/10 Okay

Marcia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
The hotel is definitely old. The food was mediocre. The Mexican restaurant sucked for it to be in Mexico, but I enjoyed the Asian cuisine. My spouse did not like any of the food. Breakfast anywhere was horrible and had no taste. Everything practically closes at 11 especially the bar and restaurants. After that, it’s only the cafe which was ok. The staff were pretty nice depending on who you spoke with. Overall would not recommend this hotel in Cancun especially with picky children not many food options and needs a lot of upgrades. Concierge accommodated me when I was highly upset that I paid for a master suite and did not get that; “they don’t go based off the pictures” per the supervisor which is unheard of. However, we made the best of the few days we were there…
Stayed 3 nights in Nov 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, awesome service. Will recommend to family and friends !
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaseem, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best thing in my life. Thank you for your service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Neyfra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first time in Cancun and this property is excellent. Of course, I don't have any point of reference but this property ticked all the boxes. They have entertainment scheduled all throughout the day. The staff are all nice and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John L, Johnstown

Stayed 7 nights in Oct 2024

10/10 Excellent

Francisco, Shelbyville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 10 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, not too noisy. Customer service was excellent. Restaurant food was great, especially “At Sunset”
Stayed 4 nights in Nov 2024