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Hyatt Place New York / Chelsea

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Point of interest
Bar (on property)
Exterior
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Park
    6 min walk
  • Madison Square Garden
    10 min walk
  • Macy's
    11 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    53 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Hyatt Place New York City/Times Square
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1863)
The price is €678
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place New York City/Times Square

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (USD 50.00 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Placery

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 861 out of 1846 reviews" "
Rating 8 - Good. 508 out of 1846 reviews" "
Rating 6 - Okay. 251 out of 1846 reviews" "
Rating 4 - Poor. 140 out of 1846 reviews" "
Rating 2 - Terrible. 86 out of 1846 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Karl, Washington

Travelled with partner
Liked: Cleanliness, staff & service
Excellent staff…extremely helpful and friendly while being helpful (cheerful). The room was small but comfortable and clean. And surprisingly, the nights were very quiet for being in the heart of NYC. I’m assuming they soundproofed this hotel quite well. The breakfast was the usual American pig-trough experience with everyone fighting for position to scrape some cold eggs onto a plastic plate and snatch-up some greasy sausage links before these culinary delights vanished in a flash. Then one had the choice of either roaming the “dining area” (and I use that term very loosely) for 10-15 minutes searching for an empty spot to share with too many strangers or wait an interminably long time for one of only 4 elevators servicing 45 floors to return to one’s room. There were two things that made the breakfast bearable - the green salad every morning and the pretty darn good coffee. For NYC, the price was right and the room was better than expected. Get used to using the stairwell more than you’d like if you stay here, and at least consider looking for something to eat outside the hotel in the morning (though you’ll be facing a filthy, noisy, overcrowded city, regardless). Again, it was really the staff that made the difference in this stay…they were genuinely nice people who made our stay better.
Stayed 3 nights in Aug 2024

6/10 Okay

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient because we wanted to be in Chelsea, close to the FIT U. What we didn't like was the undependable and slow elevator service. More than once we took the stairs. With 40 floors, 4 elevators set up the way they are is insufficient. Also the dining area was crowded and hectic. Young lady in attendance was rude. Front desk and cleaning crew were nice and efficient. Room was small but clean and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Temdy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location for my short stay
Stayed 1 night in Aug 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

4/10 Poor

Connor

Liked: Cleanliness
It was very lackluster
Stayed 1 night in Aug 2024

8/10 Good

Max

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Very nice staff. Nice room! Will definitely be back!
Stayed 2 nights in Aug 2024

8/10 Good

ILYA

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Manuel, Chicago

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is nothing like advertised, tiny rooms with no closet, or hangers in double rooms. We stayed three nights, the air conditioning wasn’t working, and they did nothing to fix it, or gave us the option to move to another room, after many requests. This is in August. Also, be prepared to wait half of your vacation waiting for the slowest elevators ever, with only two chairs in the lobby for everyone to wait for those. The only thing good about this hotel, is location.
Stayed 3 nights in Aug 2024

8/10 Good

Shekerra

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
The view was exceptional, the location was perfect, the breakfast was great and the staff were very friendly. My only complaints would be the elevator traffic and that the ice machine was always empty. 10/10 would recommend this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very good
Stayed 3 nights in Aug 2024

8/10 Good

Gautam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service not so good. Not worth the money spent.
Not so good for the price. Service not good. I was there early, so was told that check-in desk will message me (on my phone) when room is ready. I waited and i never got any msg from them, for check-in. Past the check-in time, i went back to desk and learnt that room is ready. I has to chase it down myself.
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was very chaotic. I believe only one chair (which was always being used) and not a lot of space for people to line up for either the front desk or the elevator, which made it hard to distinguish. Elevators are either slow or not working. We were on floor 12, and multiple times we’d have to wait well over ten minutes for an elevator after pressing the call button. Many times, by the time an elevator did arrive on our floor, it would be full and we’d either have to press a button again or give up and walk down twelve floors. This was hard for my 75 year old mother who has mobility issues. I wouldn’t recommend this hotel to anyone until the elevator issues are fixed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location
The spot was amazing however the room was extremely small after opening the sofa bed, there was no place for cloth or luggage’s and no place to move. Although morning breakfast was complimentary the elevators were horrible during that time.
Stayed 4 nights in Aug 2024

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 2 night stay in NYC
The hotel is nicely located for the Chelsea area. It was very clean and the room was quiet for a NYC location. The room is very small, but do-able for a 2 night stay. Elevators in the morning were very busy and ended up walking down to the lobby twice. That said, it was perfectly fine for the price and the location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Divya

Stayed 2 nights in Aug 2024

6/10 Okay

Sada

Stayed 2 nights in May 2024

8/10 Good

Erin

Stayed 3 nights in Aug 2024

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay in New York
Stayed 4 nights in Jul 2024