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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, laptop workspace, blackout curtains, soundproofing
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    4 min drive
  • Riviera Cancun Golf Resort
    5 min drive
  • Iberostar Cancun Golf Course
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    10 min drive

Room options

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Balcony

  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
The Westin Resort & Spa, Cancun
Pool
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4.1 out of 5, Very good, (1469)
The price is €131
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
This smoke-free hotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
The free breakfast at Residence Inn by Marriott Cancun Hotel Zone gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a poolside location while dining at Pick&Chill Rooftop Snack
  • Take a swim in the 2 outdoor pools
  • Services include free grocery shopping service, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 4-minute drive from Ventura Park Cancun
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. Self parking is free.

This 3-star Cancun hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Hosted evening meal available daily for a fee of USD 20

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2540 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille signage
  • Lift
  • Lift door width (centimetres): 124
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Transfer shower
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Fridge
  • Stovetop
  • Toaster
  • Wet bar

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1358 out of 2235 reviews" "
Rating 8 - Good. 494 out of 2235 reviews" "
Rating 6 - Okay. 184 out of 2235 reviews" "
Rating 4 - Poor. 94 out of 2235 reviews" "
Rating 2 - Terrible. 105 out of 2235 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonitas vacaciones
Me encantó la habitación, la cama muy cómoda, la regadera también muy buena, solo algo complicada la TV pero tampoco imposible. La alberca también muy bien.
Stayed 5 nights in Aug 2024

10/10 Excellent

Liboria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremey Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna helped us out with all of our tours and she was great answered all of our questions and set us up with great things to do Ask for Anna she was the best
Stayed 7 nights in Aug 2024

10/10 Excellent

SINDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and very polite. Thank you for your hospitality.
Stayed 5 nights in Aug 2024

10/10 Excellent

RAIMUNDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, big rooms with a big TV and cable. Confortable beds. The breakfast is good and it’s included Polite staff The swimming pool it’s on the rooftop, it’s OK but is not that great to spend a few hours in that area. It’s small. Definitely a great option vs the price per night!!
Stayed 1 night in Aug 2024

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities
We had a little confrontation with the lobby manger. He did not help us have a smoothly check in because he made us go to a computer and print a 9 years old ID. Something that he could easily do it since it was their computer. I believe he needs more costumer service training. About the hotel. It’s a new and nice hotel, everything is working, rooms comfortable
Stayed 1 night in Aug 2024

8/10 Good

Md

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2024

2/10 Terrible

Jorge Alberto Fernandez

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto, silver spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant and pool were amazing! Great views!! We loved the room, too. My kids and I were so impressed and had a wonderful time. It was the last day of our trip and the perfect way to end.
Stayed 1 night in Aug 2024

6/10 Okay

Dorian

Travelled with family
Property location wasn’t easy access to the beach and no transportation to the airport within 10 miles
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon J

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Cancun airport
Staff was super helpful. Close to airport. Was on second floor so no water or partial water view like promised but space was comfortable so didn't move. Breakfast was good selection.
Stayed 1 night in Jul 2024

10/10 Excellent

Grégory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice stay. Large rooms with comfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gerardo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and accommodations are great, but lacks a restaurant and is too far from restaurants. Needs to offer more services.
Stayed 3 nights in Jul 2024

6/10 Okay

Staci Wardwell

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was wonderful! Breakfast was not very good. Looks can be deceiving!
Stayed 12 nights in Jul 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 3 nights in Aug 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ELIZABETH, Lawrenceville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be coming back to this one, perfect location. Worth the price. Family friendly, & they speak English. Smart TV. Beautiful balcony & kitchen. Free breakfast & parking is a bonus!
Stayed 1 night in Aug 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
The management and Eliel. Very unreasonably and extremely deceiving. Always trying to get money for "early check-in". No empathy for weary travelers. Very unsavory and grossly managed. I ended up driving to to anothrr Hotel. These people are in a very low frequency. I. Never returning there again. Theu can keep the money.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice I loved it , was clean just kind of far from places.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

10/10 Excellent

Shonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2024