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Occidental Costa Cancún All Inclusive

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Exterior
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Gym

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Escénica Tower
    4 min walk
  • Don Quijote
    1 min walk
  • Cancun Bus Station ADO
    6 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Occidental Tucancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.8 out of 5, Good, (1382)
The price is €242
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Occidental Tucancún All Inclusive

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Teatro de Cancún. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments, or facials at zenserenz
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • La Claraboya
  • México Lindo
  • La Trattoria
  • Albatros

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 993 out of 2366 reviews" "
Rating 8 - Good. 645 out of 2366 reviews" "
Rating 6 - Okay. 343 out of 2366 reviews" "
Rating 4 - Poor. 186 out of 2366 reviews" "
Rating 2 - Terrible. 199 out of 2366 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Practical. I traveled alone. Buffet is simple at lunch but works well. Specialty food in the restaurants is great.Thank you. Excellent job.
Stayed 4 nights in Sep 2024

8/10 Good

Francisco V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Eric S

Stayed 5 nights in Aug 2024

6/10 Okay

Thanh Xuan

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Business traveller
Liked: Property conditions & facilities
The staff and the food
Stayed 3 nights in Sep 2024

6/10 Okay

YANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Resort are small, elevator limited open, ceiling leaking,
Stayed 6 nights in Jun 2024

10/10 Excellent

subhash

Everything was good. But I wish there was more choice for Vegetarian guests so that we can enjoy variety of dishes.
Stayed 7 nights in Sep 2024

8/10 Good

Idelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place because everything so close and convenient it is a place that I would be glad to return to so highly recommend it but most importantly it’s because of their wonderful staff especially a beautiful young lady named Brisa she went above and beyond in her service.
Stayed 5 nights in Aug 2024

8/10 Good

Anallely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property and room were kept clean and my room was stocked with towels and toilet paper daily. The mini fridge was also stocked daily with sodas, beer, and snacks. The main restaurant provided a daily delicious buffet that was kept clean and orderly. Service was exceptional. Please leave gratuity to service staff. They work very hard and that’s how they make a leaving.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is small but very comfortable. Rooms are great and housekeeping does a great job. The food in the buffet option is delicious but if you want to reserve at one of the other two restaurants you can. The beach area is small but perfect to lay and relax and get sun. The only recommendation I would give the property is to offer more entertainment in the form of music to dance to in the evenings. The other suggestion would be to have better air conditioning in the gym and add more space to work out. I would consider to stay here again. Mary G
Stayed 7 nights in Aug 2024

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean beach
Stayed 8 nights in Aug 2024

10/10 Excellent

Gercilaine De

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very accommodating for such a big group we had
Stayed 7 nights in Aug 2024

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Carie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Valene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Let me start off by saying that the property was extremely clean. I did not notice a drop of garbage on the grounds. The property it self is a bit outdated. I had to switch rooms because the AC in my initial room did not work. They switched me over to another room that was already occupied, and I opened the door and walked in on another patron! They then switched me again where the elevator button did not work for the 6th floor. I would have to continuously push the button for it to work. The rooms are pretty basic… and they do not supply wash cloths automatically. It was nice however that the refrigerator would be restocked daily with sodas, waters, beers and snacks. The property has 1 large pool, a lobby bar, a beach bar, and 2 places to eat (the other restaurant was under renovation). The food at the Mexican restaurant was really good 10/10. The menu changes daily, but you have to make reservations, so make sure you book them early. There is really not much to do on grounds here, so if you’re looking for a party hotel, this is definitely NOT it. The good thing is that it is close to other hotels and the downtown area. -WOMEN TRAVELERS- be wary of the beach area. There’s men out there that I’m not sure if they work for the hotel or not, but they try to get you to go out with them to Coco Bongo. One tried to get me to go to his home and got extremely angry when I did not go with him.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made sure to maintain the resort clean.
Stayed 4 nights in Aug 2024

8/10 Good

STEVEN TONGWOOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Travelled with family, Business traveller
Liked: Cleanliness, amenities
This resort is VERY noisy. There are very few American tourist staying here. It seems the company that runs this resort is mainly focused on Hispanic tourists. Nothing at all against Hispanic tourists but there were many communication issues. 4 peeps at the front desk and only one could speak a little english, the manager spoke no english at all. None of the maids could speak more that a few words. Seaweed grows right up to the beach so the water was just too yucky to enter. The rooms have semi functional motion sensors that turn off the lights and ceiling fan after about an hour. Recycling the light switches will not help. You have to get close to the sensor and wave your arms to get the lights back on. The electrical outlets were also wonky. Only two in the room and both were so loose fitting I had to tape my phone and laptop charger (small ones) to the wall to keep them from falling out to the floor. That said the property is beautiful and clean..
Stayed 8 nights in Aug 2024

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this hotel and I’m even more happy with it than the first. Staff was very nice and they did some upgrades. The beach was clean and the rocks that were there as you enter the water the previous time were removed which was nice . You can see that the air conditioning vents were replaced and nice and clean. New food choices and entertainment. Pool was very clean and the grounds very well kept. Overall I had a great week there with my family.
Stayed 5 nights in Aug 2024

8/10 Good

Baylee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What really makes this property special are the people. They were all so kind and helpful throughout my time there. The food was great, drinks were strong, and our room was cleaned daily. You also feel very safe on the resort as well, which was one of my main concerns. The only downfall of this resort is the cleanliness of the dishes and the pool. I don’t think they always clean the dishes, just rinse them. There was multiple occasions were our glasses or dishes had an odor or some food residue. The pool seems clean, but I wore my goggles in the one day and there was a bunch of black fuzzy spots all on the floor. I looked it up and I believe it was black algae. Upon further research, I strayed away from the pool since. I am concerned about the cleanliness of it. Overall, as long as you check your dishes and stay away from the pool I don’t think you’d have any issues. Beach area was small but beautiful and you can’t ask for a better price at an all inclusive resort.
Stayed 6 nights in Aug 2024

2/10 Terrible

Arnoldo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the worse experience ever as a matter of fact I'm waiting for my reimbursement we've aways used Expedia and I would like to keep utilizing their service but we need to get compensated for this terrible stay, when can we expect that reeimbursement???
Stayed 4 nights in Aug 2024