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Mercure Bristol North The Grange Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Bristol North The Grange Hotel

Exterior
Superior Double Room, 1 Double Bed, Garden View | Garden
Exterior
Exterior
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Old Gloucester Road, Northwoods Winterbourne, Bristol, England, BS36 1RP
  • UWE Bristol
    6 min drive
  • Aztec West Business Park
    7 min drive
  • The Mall at Cribbs Causeway
    11 min drive
  • Bristol Filton Airport (FZO)
    16 min drive

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Bristol North The Grange Hotel

Hotel with free parking, in the vicinity of The Mall at Cribbs Causeway
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Mercure Bristol North The Grange Hotel offers 68 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Bristol North The Grange Hotel. During your stay, you'll be within walking distance of West Country Water Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 8 minutes by car from Wild Place Project and 10 minutes from Cabot Circus Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, multilingual staff, and a garden are also featured at the business-friendly Mercure Bristol North The Grange Hotel. Free self parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
The Brasserie - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Dogs are not allowed in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol North Grange Hotel
Mercure Bristol North
Mercure Bristol North Grange
Mercure Bristol North Grange Hotel
Mercure Bristol North Hotel
Mercure Grange
Mercure Grange Hotel
Mercure Grange Hotel Bristol North
Mercure Hotel Bristol North
Ramada Bristol
Bristol Ramada
Ramada Hotel Grange
Mercure Bristol North The Grange Hotel Hotel
Mercure Bristol North The Grange Hotel Bristol
Mercure Bristol North The Grange Hotel Hotel Bristol

Mercure Bristol North The Grange Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 193 out of 671 reviews" "
Rating 8 - Good. 245 out of 671 reviews" "
Rating 6 - Okay. 131 out of 671 reviews" "
Rating 4 - Poor. 64 out of 671 reviews" "
Rating 2 - Terrible. 38 out of 671 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Mohamedridha

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A lovley setting, beautiful trees in extensive grounds. Friendly and helpful staff. Hotel needs refurbishment in certain areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Susanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but in need of some tlc
Staff were lovely and grounds beautiful but the room itself was not in a great condition. Our dog immediately found a mouldy ice cream lid behind the curtains, and the shower was so old and worn you couldn’t see how to work it. The bed was very uncomfortable and the place is so old and creaky you could hear every movement in the room above us. The bar area was really nice and it was great to find a dog friendly place but the rooms seemed pretty tired and in need of some tlc
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Colin

Stayed 1 night in Jun 2024

2/10 Terrible

joseph

Disliked: Property conditions & facilities, room comfort
Ruined out weekend
Booked a premium room, expected much better, explained to them my wife is disabled and has mobility issues, the photos on your page showed large room with comfortable sesting. We had a small room with just 2 dinning room style chairs, not at all suitable for a disabled person, i took this up with reception who insisted it was a premium room , this room upset my wife to the extent i had to take her home the next day missing a family wedding, other issues, they knew she had mobility problems so put us in upstairs room quite a distance from entrance, no usb points in room , poor finish around bath room , the whole hotel is in need of a complete update and refurbishment, roof leaking in corridor, disabled access is very poor, on the plus side friendly staff and food is good but a little pricey, if i had the time to find a alternative hotel at short notice I would have walked out after seeing the room, I will ne making a complaint to their group head office
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was charming and the staff was most welcoming and helpful. The restaurant was very good and most accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Eimante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful views, clean, however slightly outdated but with lots of character!
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with partner
Disliked: Amenities, property conditions & facilities
The grounds if this hotel are lovely but unfortunately when we stayed they had a wedding on that proceeded to have after parties in hotel rooms till 6am so we got no sleep , then there was no food left at breakfast that we had paid for. The rooms are very dated also. No one even asked how our stay had been at check out or we would if told them all this.
Stayed 1 night in Aug 2024

10/10 Excellent

Si

Liked: Room comfort
nice hotel in amazing grounds
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The property is showing its age from the outside,and could do with sprucing up
Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Like the position but disappointed with breakfast as many items were cold and the eggs were solid. Need to maintain heat of hot trays.
Stayed 2 nights in Aug 2024

8/10 Good

Shaun

It was nice ,hotel lovely, breakfast was cold.
Stayed 1 night in Aug 2024

8/10 Good

Jack

Travelled with partner
Liked: Staff & service, amenities
good location - nice setting.
Stayed 1 night in Aug 2024

4/10 Poor

Kimber

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Building is old but in need of much updating and attention to fittings (most taps very wobbly, bathroom fittings throughout are extremely shabby and disappointing). Rooms not dirty but style and presentation of old furnishings results in feeling its not that good. Worst thing was the HEAT!!! Yes it was a heatwave last week but in a cool day when it had rained, we were forced to leave the fan on ALL DAY while we were out and all night with the window open (only upended a few inches) just to attempt to have some breeze. Fans gave no respite, just moving hot air round. The place really needs air con, prob hard to fit but it's a venue for weddings and ought to cater to a better caliber than it does. That said, all staff were helpful, friendly and can't fault them. Breakfast was good. Two for one on Saturdays made it worth it but would be pricey at £17.95 each of booked in the day. Check that before booking. Building would be hard to get around in if disabled. No lift and lots of stairs around and long hallways. Disabled parking spaces x 3 but not located very close to access without stairs immediately inside and not near the front of the building. There were closer parking spaces under the flags, not sure why these are prioritised over disabled parking in terms of proximity. Have stayed here twice, liked location, had thought it shabby first time but gave it a second chance. Prob wouldn't stay here again as it is right now. Shame. Could be lovely but needs work.
Stayed 2 nights in Aug 2024

10/10 Excellent

MISS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Was upgraded to a family room so plenty of room to work and rest. Staff were friendly. Lovely grounds for a walk.
Stayed 1 night in Jul 2024

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room
Lovely comfy room with large double aspect window. Think it may have been newly refurbished, if so it’s a shame the bathroom hadn’t also been updated. Bathroom clean but dated. Water in hot tap came out scalding so really needed warning about this. Went to hotel over a very warm weekend so strange bathroom towel rail/radiator wasn’t just warm to dry towels is was red hot and you couldn’t touch it. There was no way to alter the heat on this radiator. Coffee machine as well as kettle in the room. We stay in this hotel regularly and they NEVER leave enough tea bags and milk. (2 tea bags, 3 milk) so always need to ask for more and mention this every time we stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with family
Disliked: Property conditions & facilities, room comfort
Great views, shame about the hotel
I'll keep this short. First, the positive. The restaurant and its staff were very good. The views are great. That's it. The hotel is clearly in need of a refurb. It looks worn out, but that's far from the worst. It was hot on the day we arrived but there is no aircon and the room had the world's most pathetic fan. We would have asked about getting another but the service we received when we pointed out that the cold taps in the bathroom weren't working (literally no cold water for 12 or a 14-hour stay) meant there was no point. We were given a bucket with cold water for the three of us for the night. Avoid.
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a pleasant stay at the the Mercure Grange Hotel for two nights. It is the first time I have stayed in a hotel without a telephone in the room. To get Room Service, we had to Google the Hotel's number and then ring them from my mobile.
Stayed 2 nights in Jul 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Could be better.
Although a very nice location the hotel in general is lacking a bit of TLC on the face of things. Some places could do with a lick of paint.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024