Superior Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Superior Hotel

Room
Exterior
Lounge
Eco-friendly toiletries
Lounge

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Birmingham Road, Dudley, England, DY1 4RN
  • Dudley Zoo and Castle
    8 min walk
  • Dudley Town Hall
    14 min walk
  • Black Country Living Museum
    18 min walk
  • Birmingham (BHX)
    45 min drive

Room options

Standard Double Room, Accessible, Ensuite

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Standard Suite, Ensuite (Family Room )

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Superior Hotel

Hotel in Dudley with a 24-hour front desk and a coffee shop
A snack bar/deli, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk. Weekly housekeeping is available.
Superior Hotel offers 72 accommodations. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Superior Hotel, you're just a quick walk from Dudley Zoo and Castle. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self parking and extended parking available for a fee
  • Amenities include a water dispenser
  • 14 minutes by car from Utilita Arena Birmingham and 14 minutes from Broad Street
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. Parking is available for a fee.

This 3-star Dudley hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Snack bar/deli

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property

Room amenities

Bathroom

  • Eco-friendly toiletries

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dudley Quality Hotel
Quality Dudley
Quality Hotel Dudley
Quality Inn Dudley
The Quality Hotel Dudley United Kingdom
Superior Hotel Hotel
Quality Hotel Dudley
Superior Hotel Dudley
Superior Hotel Hotel Dudley

Superior Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 56 out of 385 reviews" "
Rating 8 - Good. 112 out of 385 reviews" "
Rating 6 - Okay. 100 out of 385 reviews" "
Rating 4 - Poor. 76 out of 385 reviews" "
Rating 2 - Terrible. 41 out of 385 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Bradley

Stayed 1 night in Dec 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
The hotel was good considering the price we payed, everyone we spoke to was friendly, and the room was ideal for ourselves and two dogs. We stayed 3 nights, and will use this hotel again.
Stayed 3 nights in Dec 2021

6/10 Okay

krzysztof

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower of water was very safety about quantities
Stayed 1 night in Dec 2021

6/10 Okay

Michael

Stayed 4 nights in Nov 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend break
we stayed at the superior hotel for a weekend break to catch up ith family . On arrival we needed to change room to a gound floor room due to problems I hve with stairs . The staff where very helpfull and gave us a ground floor room no problem.The hotel was clean and all staff where very help . There is a bus stop outside the hotel for easy of bus routes,and a kfc acroos the road.Dudley town centre is a five minute taxi ride or 15 minute walk. we enjoyed our stay and would reurn again.
Stayed 2 nights in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Very handy location to local amenities and sites. Clean room and good customer service.
Stayed 1 night in Nov 2021

4/10 Poor

Ruth

Travelled with family
Disliked: Property conditions & facilities
Not over thrilled
The rooms are very dated, nothing like on the advertising pictures.we drove past it once thinking it was a derelict building and looked closed down. Entrance is not inviting and the rooms are less than basic to be honest.
Stayed 1 night in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Room comfortable however we had to ask for toiletries as there was only conditioner in the bathroom this was quickly rectified you could smell the room was freshly painted but there splatters of paint on the bathroom floor and carpet think the later should be renewed , staff were friendly
Stayed 1 night in Oct 2021

4/10 Poor

Conrad

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Heru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Barry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Carys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s cheap for a reason
Just a very unpleasant hotel. The hotel door had previously kicked in and can be seen by the bad repair. The carpets were dirty in the corridors and room. Locals we visited said about its reputation.
Stayed 1 night in Sep 2021

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort
Really good stay
Don't get the negative reviews, for the price we paid it was good. Was on the basic side, but everything worked, it's clean, comfortable, staff were helpful when I asked for more towels, no noise, slept really well. Lots around for food too.
Stayed 1 night in Sep 2021

4/10 Poor

Sidra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Rasa

Travelled with family
Liked: Cleanliness, staff & service
People came back from a club or something and was playing loud music and banging the doors very loudly after 10, couldn’t fall asleep for a long time
Stayed 1 night in Aug 2021

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor - no - service
We didn’t stay. Very poor service, or no service, walked in and there was no one at front desk, had to wait in poorly decorated reception area with worn out furniture, hot drinks machine was out of order, had to contact front desk to use hot drinks machine which you couldn’t because there was no one available, had to ring the hotel on my mobile from reception to get someone’s attention, then they couldn’t find reservation and was told “you can give me a reservation number but it won’t mean anything to me”. Was given a key to a room which was also poorly decorated and in need of some tlc. The hallways stank of weed. We decided not to stay.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, carpets were discusting
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty, the sheets, water left in the shower etc
Stayed 1 night in Aug 2021

10/10 Excellent

Areej

Stayed 1 night in Aug 2021

2/10 Terrible

gavin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not superior
Poor.if you like staying next to a racetrack or you like the smell of cannabis which people where smoking in a small yard behind reception then this is the place for you
Stayed 1 night in Aug 2021

10/10 Excellent

Aleena

Stayed 1 night in Jul 2021